silviotiago

hi

so, my main issues created on support were:

• Performance issues: seems to be ok lately
• false positives for spam in search form: this was never fixed and I had “let it go” because I thought it would just happen to specific conditions. But today happened to me lots of times, and my sales are 50% from a normal day. I believe it’s happening to many customers.

I have disabled the plugin till I get a fix. I want to disable spam check on search form.

check this 7 seconds video: https://photos.app.goo.gl/i1UHkBcX7ECPHTas7

Hi

To just let you know that now I'm seeing these FATAL ERRORS: 



thrown in /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Variables/Post.php on line 25

[20-Jan-2025 16:25:45 UTC] PHP Fatal error:? Uncaught TypeError: Cannot access offset of type array in isset or empty in /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Variables/Post.php:25

Stack trace:

#0 /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Variables/ServerVariables.php(41): Cleantalk\Variables\Post->getVariable()

#1 /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Variables/ServerVariables.php(66): Cleantalk\Variables\ServerVariables::get()

#2 /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/ApbctWP/RemoteCalls.php(550): Cleantalk\Variables\ServerVariables::getString()

#3 /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/ApbctWP/RemoteCalls.php(124): Cleantalk\ApbctWP\RemoteCalls::action__get_fresh_wpnonce()

#4 /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/cleantalk.php(301): Cleantalk\ApbctWP\RemoteCalls::perform()

#5 /home/PRIVATENAME/public_html/wp-includes/class-wp-hook.php(324): {closure}()

#6 /home/PRIVATENAME/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#7 /home/PRIVATENAME/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()

#8 /home/PRIVATENAME/public_html/wp-settings.php(704): do_action()

#9 /home/PRIVATENAME/public_html/wp-config.php(145): require_once('/home/PRIVATENAME/...')

#10 /home/PRIVATENAME/public_html/wp-load.php(50): require_once('/home/PRIVATENAME/...')

#11 /home/PRIVATENAME/public_html/wp-blog-header.php(13): require_once('/home/PRIVATENAME/...')

#12 /home/PRIVATENAME/public_html/index.php(17): require('/home/PRIVATENAME/...')

#13 {main}

? thrown in /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Variables/Post.php on line 25

[20-Jan-2025 16:26:02 UTC] PHP Warning:? Attempt to read property "total" on null in /home/PRIVATENAME/public_html/wp-content/plugins/eupago-gateway-for-woocommerce/includes/class-wc-eupago-multibanco.php on line 540

[20-Jan-2025 16:26:02 UTC] PHP Warning:? Attempt to read property "total" on null in /home/PRIVATENAME/public_html/wp-content/plugins/eupago-gateway-for-woocommerce/includes/class-wc-eupago-multibanco.php on line 540

[20-Jan-2025 16:26:02 UTC] PHP Warning:? Attempt to read property "total" on null in /home/PRIVATENAME/public_html/wp-content/plugins/eupago-gateway-for-woocommerce/includes/class-wc-eupago-multibanco.php on line 540

[20-Jan-2025 16:26:02 UTC] PHP Warning:? Attempt to read property "total" on null in /home/PRIVATENAME/public_html/wp-content/plugins/eupago-gateway-for-woocommerce/includes/class-wc-eupago-multibanco.php on line 540

[20-Jan-2025 16:26:02 UTC] PHP Warning:? Attempt to read property "total" on null in /home/PRIVATENAME/public_html/wp-content/plugins/eupago-gateway-for-woocommerce/includes/class-wc-eupago-multibanco.php on line 540

[20-Jan-2025 16:26:02 UTC] PHP Warning:? Attempt to read property "total" on null in /home/PRIVATENAME/public_html/wp-content/plugins/eupago-gateway-for-woocommerce/includes/class-wc-eupago-multibanco.php on line 540

[20-Jan-2025 16:26:25 UTC] PHP Fatal error:? Uncaught TypeError: Cannot access offset of type array in isset or empty in /home/PRIVATENAME/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Variables/Post.php:25

Stack trace:

PS: also about error log file:

The CleanTalk plugin is causing error messages related to early translation loading. These messages indicate that the translations are being loaded outside the recommended point in the WordPress lifecycle, which may negatively impact site performance.Log Error Messages

Below are the error messages related to the cleantalk-spam-protect plugin extracted from the log file:

[15-Jan-2025 22:53:26 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the cleantalk-spam-protect domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/ for more information. (This message was added in version 6.7.0.) in public_html/wp-includes/functions.php on line 6114

This error repeats multiple times, indicating that the issue occurs consistently during the website’s loading process.

Hi
After changing the settings, same happened.
Check screenshots:

1 –
Name: https://www.dropbox.com/s/jilcsf2cd1d0wbo/Captura%20de%20ecr%C3%A3%202025-01-15%2C%20%C3%A0s%2022.50.01.png?dl=0
Loading time over 1second: https://www.dropbox.com/s/f16z83dudbweb4i/Captura%20de%20ecr%C3%A3%202025-01-15%2C%20%C3%A0s%2022.48.30.png?dl=0

2-
Name: https://www.dropbox.com/s/ouxszlvv5wzxw6n/Captura%20de%20ecr%C3%A3%202025-01-15%2C%20%C3%A0s%2022.50.42.png?dl=0
Loading time over 1 second also: https://www.dropbox.com/s/25egf7uthlef4uy/Captura%20de%20ecr%C3%A3%202025-01-15%2C%20%C3%A0s%2022.48.52.png?dl=0

Ok.

Done that and will check.

So that I know, if i want to disable on search form, how can I do it?

Here you have 3 examples.

It’s urgent this fix because Last days of Xmas promotions and many users being denied with legit searches.

From yesterday 3 of many examples:

1 – https://www.dropbox.com/scl/fi/sc5njbv0m19r87k5z72bw/Captura-de-ecr-2024-12-20-s-10.01.50.png?rlkey=3zoemm18wlf2qafl5ze7cx70f&dl=0

2- https://www.dropbox.com/s/5qtuemcs1s3t3mc/Captura%20de%20ecr%C3%A3%202024-12-20%2C%20%C3%A0s%2010.01.55.png?dl=0

3- https://www.dropbox.com/s/5fy0tanhavfqe78/Captura%20de%20ecr%C3%A3%202024-12-20%2C%20%C3%A0s%2010.02.00.png?dl=0

Hi

I was checking logs, and still around 10-15 times per day that users are being blocked while performing searches on website, for legit products.

Most of them have just “1 SPAM attack” on his email / IP which is more likely with my website.

Maybe is it better to deactivate on search form?

Changed to that.

Will check it.

Can you take a look at my full options to see if something is wrong?

LINK: https://www.dropbox.com/scl/fi/078rhsdzu4tg2cf76dd2b/screencapture-jogodigital-wp-admin-options-general-php-2024-12-17-07_42_01.pdf?rlkey=x4w3yhc8h64eekz8qvnd5wz7h&dl=0

I noticed that this option is set to NO, is It by default?—>

USE AJAX TO VERIFY JAVASCRIPT: NO

Options helps protect WordPress against spam with any caching plugins. Turn this option on to avoid issues with caching plugins.

LiteSpeed Report Learn More

Report number: WGKTVPKI

Report date: 11/29/2024 13:14:02

Ok. It works by not lazyloading but it adds a black background behind the revolution slider:

https://photos.app.goo.gl/pHhPWcGbiZDdQad27

How to fix that?

I’ve enabled it: https://www.dropbox.com/s/jjhidqs10s4w9uy/Captura%20de%20ecr%C3%A3%202024-11-28%2C%20%C3%A0s%2010.21.56.png?dl=0

Few hours has passed and no file there on wp-content>

And it’s still happening, cache miss on chrome dev tools.

• So, I open the website, it’s very slow on every page I open. If I refresh or go pack to any page I’ve already opened on the session, then it’s very fast (less than 0,5 seconds to load)
• Any new page it’s very slow (and I have crawler enabled)
• If I close browser, few minutes later I go back to any previously opened page and it takes like 8 seconds to load.

Here you have:

Report number: JJKFPFTN

Report date: 11/28/2024 10:04:40

but I do indeed feel it very slow.

so, first visit very slow, then after refresh all pages fast.

then I close window and if I open again any page it’s very slow… and again going back to homepage and open any page is very fast.

something weird like it’s purging cache every time…

thank you very much.

will be waiting!

Sorry for the delay.

Just today I’ve managed to set this option as you suggested.

Still appears to have same issue.
Result test: https://tools.pingdom.com/#64a3f940e2c00000

Screenshot of your section on pingdom: https://www.dropbox.com/s/1tpdck38n8z513o/Captura%20de%20ecr%C3%A3%202024-10-15%2C%20%C3%A0s%2012.19.27.png?dl=0