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Viewing 15 replies - 1 through 15 (of 22 total)
  • simplecv

    (@simplecv)

    I am using Related Products Manager Pro and my Woocommerce dashboard tells me that this plugin is incompatible with HPOS.

    Thread Starter simplecv

    (@simplecv)

    Thank you for your reply.

    I haven’t tested for conficts as reverting to the legacy checkout fixed the issue.

    Yes, the order notes are duplicated. Please see the screenshot here https://snipboard.io/MzBcGP.jpg

    There are no fatal errors asscoiated with Stripe.

    Thread Starter simplecv

    (@simplecv)

    I enabled Rich Pins using the plugin, then commmented out the duplicate og meta tags from the plugin by editing the file SRC > RichPins.php

    According to this article https://help.pinterest.com/en-gb/business/article/rich-pins my source code should now be eligible for Rich Pins. I will wait 48-72 hours to see if Rich Pins are now enabled

    Thread Starter simplecv

    (@simplecv)

    Thank you George. Report here…

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    `
    Thread Starter simplecv

    (@simplecv)

    Thank you Joost!

    Yes, we have reverted to 2.1.0 to fix the issue. I will now wait to update to 2.3.0.

    Thread Starter simplecv

    (@simplecv)

    Hi Joost,

    I have sent staging login credentials via the private engagement link that you posted above so you can easily replicate the issue.

    • This reply was modified 1 year, 6 months ago by simplecv.
    Thread Starter simplecv

    (@simplecv)

    For anyone interested in Woo Mini Cart problems, this is how I have finally fixed the issue:

    • Disable Quic Cloud CDN.
    • Add “RewriteRule .* – [E=Cache-Vary:woocommerce_cart_hash]” to .htaccess

    Notes:

    • I am not a developer (experienced wordpress user maybe) but I can see that adding the code to .htaccess (rather than adding “woocommerce_items_in_cart” to Litespeed > Cache > Excludes > Do Not Cache Cookies means that the website and shop pages continue to be cached after a user has added products to the cart. This was really easy to test: Using the rewriterule, images were served as WebP after an item was added to the cart. Using the Cache > Excludes method images were served as JPegs after an item was added to the cart. I would be interest in a developer’s opinion (or Litespeed support) if anyone wants to comment regarding this…
    • I assume my initial staging testing (see my third post here) regarding the fix working in staging but not live was because I had enabled the Quic Cloud CDN. It took me a while to work out that disabling this would fix the problem. Obviously I now have no CDN, but it’s better that my cart works properly.
    • As mentioned higher up this thread, it was also important for me to disable “Browser Cache” within Litespeed > Cache > Browser as this feature was caching the baskets of other users so the Mini Cart was displaying different products to the actual cart.

    Having used SG Optimizer and WP Rocket previously, I have to say that I found Litespeed Cache very frustrating. It seems like the Woo Mini Cart issus is quite common so I therefore hope that this post helps out other users. On the plus side, having migrated my website from Siteground, due to unacceptable reliability (down time) to Chemicloud (Litespeed Server), my website is now faster.

    Thread Starter simplecv

    (@simplecv)

    The problem with the Mini Cart disappearing has now started again, but only on 3 pages. Home, Skoda and Contact (I am using Avada Forms on the Contact page).

    Here is the latest report number on the live site: ITTCDBAV

    The staging site is working perfectly, with the rewrite rule only. I have not added “woocommerce_items_in_cart” to Do Not Cache Cookies on the staging site.

    • This reply was modified 1 year, 6 months ago by simplecv.
    • This reply was modified 1 year, 6 months ago by simplecv.
    Thread Starter simplecv

    (@simplecv)

    Thank you for your reply. I think that I have fixed this issue now.

    In addition to the rewrite rule, I needed to add “woocommerce_items_in_cart” to Litespeed > Cache > Excludes > Do Not Cache Cookies as per this tutorial https://chemicloud.com/kb/article/fix-litespeed-cache-woocommerce-conflicts/

    I would recommend adding a tutorial to the Litespeed docs as the Mini Cart issue seems to be quite a common problem. I am using Woocommerce with Avada theme, and I expect that a lot of users have this combination.

    It was also important for me to disable “Browser Cache” within Litespeed > Cache > Browser as this feature was caching the baskets of other users so the Mini Cart was displaying different products to the actual cart.

    Thread Starter simplecv

    (@simplecv)

    I found this post https://www.ads-software.com/support/topic/mini-cart-is-cached-same-cart-contents-for-multiple-users/ and I added this to .htaccess

    RewriteRule .* – [E=Cache-Vary:woocommerce_cart_hash]

    It works in staging but not on the live site. Any ideas?

    Thread Starter simplecv

    (@simplecv)

    I just want to add to this… the Cart Widget (on the header bar) seems to also be caching products from previous sessions. So if I hover over the Cart Widget, the cart products shown are different from the actual products in the cart. Clicking on the cart icon loads the actual cart products.

    Thread Starter simplecv

    (@simplecv)

    The Avada developers have now fixed this issue.
    The solution will be included in the next theme update too.

    Thread Starter simplecv

    (@simplecv)

    Hi Niklas,

    As always, your support is much appreciated. I have forwarded this information to Avada.

    Thread Starter simplecv

    (@simplecv)

    Hi Niklas, Thank you for your response. Avada write that I recommend contacting Woocommerce PayPal support to check this issue as the error is referring to the Woocommerce PayPal file.

    However, I appreciate your link to the similar support thread. It seems like exactly the same problem that I am experiencing and I have referred Avada support to your response to the similar thread.

    Thread Starter simplecv

    (@simplecv)

    Hi Niklas,

    I have sent the staging details through the Woocommerce support portal.

    Best regards

    Tommy

Viewing 15 replies - 1 through 15 (of 22 total)