simplecv

I am using Related Products Manager Pro and my Woocommerce dashboard tells me that this plugin is incompatible with HPOS.

Thank you for your reply.

I haven’t tested for conficts as reverting to the legacy checkout fixed the issue.

Yes, the order notes are duplicated. Please see the screenshot here https://snipboard.io/MzBcGP.jpg

There are no fatal errors asscoiated with Stripe.

I enabled Rich Pins using the plugin, then commmented out the duplicate og meta tags from the plugin by editing the file SRC > RichPins.php

According to this article https://help.pinterest.com/en-gb/business/article/rich-pins my source code should now be eligible for Rich Pins. I will wait 48-72 hours to see if Rich Pins are now enabled

Thank you George. Report here…

` WordPress Environment

WordPress address (URL): https://www.simplecampervans.com
Site address (URL): https://www.simplecampervans.com
WC Version: 8.6.1
REST API Version: ? 8.6.1
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: ? Server Environment

Server Info: LiteSpeed
PHP Version: 8.2.4
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
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fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
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Remote Post: ?
Remote Get: ? Database

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ywcmcs-shortcode: 6 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (24)

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Avada Builder: by ThemeFusion – 3.11.6
Avada Core: by ThemeFusion – 5.11.6
WooCommerce Delivery Slots by Iconic: by Iconic – 1.24.1
Pinterest for WooCommerce: by WooCommerce – 1.3.22
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CTX Feed Pro: by WebAppick Author – 7.3.11
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advanced-cache.php: advanced-cache.php
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object-cache.php: Redis Object Cache Drop-In Settings

API Enabled: –
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Currency Position: left
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simple (simple)
variable (variable)

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My account: ? Page visibility should be public
Terms and conditions: ? Page not set Theme

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Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
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Avada/woocommerce/checkout/form-pay.php
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Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php WooCommerce PayPal Payments

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`

Thank you Joost!

Yes, we have reverted to 2.1.0 to fix the issue. I will now wait to update to 2.3.0.

Hi Joost,

I have sent staging login credentials via the private engagement link that you posted above so you can easily replicate the issue.

• This reply was modified 1 year, 6 months ago by simplecv.

For anyone interested in Woo Mini Cart problems, this is how I have finally fixed the issue:

• Disable Quic Cloud CDN.
• Add “RewriteRule .* – [E=Cache-Vary:woocommerce_cart_hash]” to .htaccess

Notes:

• I am not a developer (experienced wordpress user maybe) but I can see that adding the code to .htaccess (rather than adding “woocommerce_items_in_cart” to Litespeed > Cache > Excludes > Do Not Cache Cookies means that the website and shop pages continue to be cached after a user has added products to the cart. This was really easy to test: Using the rewriterule, images were served as WebP after an item was added to the cart. Using the Cache > Excludes method images were served as JPegs after an item was added to the cart. I would be interest in a developer’s opinion (or Litespeed support) if anyone wants to comment regarding this…
• I assume my initial staging testing (see my third post here) regarding the fix working in staging but not live was because I had enabled the Quic Cloud CDN. It took me a while to work out that disabling this would fix the problem. Obviously I now have no CDN, but it’s better that my cart works properly.

• As mentioned higher up this thread, it was also important for me to disable “Browser Cache” within Litespeed > Cache > Browser as this feature was caching the baskets of other users so the Mini Cart was displaying different products to the actual cart.

Having used SG Optimizer and WP Rocket previously, I have to say that I found Litespeed Cache very frustrating. It seems like the Woo Mini Cart issus is quite common so I therefore hope that this post helps out other users. On the plus side, having migrated my website from Siteground, due to unacceptable reliability (down time) to Chemicloud (Litespeed Server), my website is now faster.

The problem with the Mini Cart disappearing has now started again, but only on 3 pages. Home, Skoda and Contact (I am using Avada Forms on the Contact page).

Here is the latest report number on the live site: ITTCDBAV

The staging site is working perfectly, with the rewrite rule only. I have not added “woocommerce_items_in_cart” to Do Not Cache Cookies on the staging site.

• This reply was modified 1 year, 6 months ago by simplecv.
• This reply was modified 1 year, 6 months ago by simplecv.

Thank you for your reply. I think that I have fixed this issue now.

In addition to the rewrite rule, I needed to add “woocommerce_items_in_cart” to Litespeed > Cache > Excludes > Do Not Cache Cookies as per this tutorial https://chemicloud.com/kb/article/fix-litespeed-cache-woocommerce-conflicts/

I would recommend adding a tutorial to the Litespeed docs as the Mini Cart issue seems to be quite a common problem. I am using Woocommerce with Avada theme, and I expect that a lot of users have this combination.

It was also important for me to disable “Browser Cache” within Litespeed > Cache > Browser as this feature was caching the baskets of other users so the Mini Cart was displaying different products to the actual cart.

I found this post https://www.ads-software.com/support/topic/mini-cart-is-cached-same-cart-contents-for-multiple-users/ and I added this to .htaccess

RewriteRule .* – [E=Cache-Vary:woocommerce_cart_hash]

It works in staging but not on the live site. Any ideas?

I just want to add to this… the Cart Widget (on the header bar) seems to also be caching products from previous sessions. So if I hover over the Cart Widget, the cart products shown are different from the actual products in the cart. Clicking on the cart icon loads the actual cart products.

The Avada developers have now fixed this issue.
The solution will be included in the next theme update too.

Hi Niklas,

As always, your support is much appreciated. I have forwarded this information to Avada.

Hi Niklas, Thank you for your response. Avada write that I recommend contacting Woocommerce PayPal support to check this issue as the error is referring to the Woocommerce PayPal file.

However, I appreciate your link to the similar support thread. It seems like exactly the same problem that I am experiencing and I have referred Avada support to your response to the similar thread.

Hi Niklas,

I have sent the staging details through the Woocommerce support portal.

Best regards

Tommy