Forum Replies Created

Viewing 15 replies - 16 through 30 (of 808 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    @bnylnzbrk

    We are unable to help you with your Google Account. The extension syncs your WooCommerce store products to Google Merchant Centre. We aren’t responsible for your Google Merchant centre account or it’s suspensions. Please contact Google directly from your Merchant centre help options.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @mehranattari ,
    I’m sorry to hear about your issues with the Pinterest For WooCommerce extension. The warning message is there because it affects a lot of our users. So consider disabling the RankMathSeo plugin briefly to check if your connection to Pinterest remains intact without any disconnections. If you continue to have issues, we will need to review the logs for your store connection. Consider enabling the logs and then connecting to your account. We will also need your store status report to debug the issue further.
    We look forward to hearing back from you as soon as possible.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @eajlbekkers ,

    Thanks for confirming that you managed to get the sync working. Do feel free to update your review and rating if our help was useful. Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @moneals,

    Thanks for updating your review the most recent and relevant information about GTIN support in Google For WooCommerce. We appreciate you spending the time to understand the documentation and updating your review. The GTIN support was added in WooCommerce in version 9.2 and before which, GTIN existed on it’s own and was part of Google For WooCommerce. Given there are thousands of merchants that still use the old fields, our devs are working on a way to move this data to the new field that is part of WooCommerce and then set it up as the primary GTIN field that will be synced. Given the complexity of the no of merchants and the data that is being mapped, this requires a bit of rigorous development and testing. That said, this will be streamlined soon as this is already in the works. Thanks for your patience and understanding.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there,
    Sorry to hear about your issues.
    I reviewed your profile and any support threads you have created and couldn’t find any topics, where you have requested for help with your issues with Google For WooCommerce.

    You are correct that currently the GTIN support isn’t straightforward as these fields were introduced natively in WooCommerce in 9.2 (Aug), so Google For WooCommerce had its own GTIN fields separately in products/variations and the data should sync through if you are adding it in the GFW field instead. Have you tried that? Our devs are aware of this and are working to unify these two fields and should be available in a future release soon.
    Could you please create a?new support thread, so we can assist you further? Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @bhoomigardencentre
    Sorry to hear about your issues.
    I reviewed your profile and any support threads you have created and couldn’t find any topics, where you have requested for help with your issues with Facebook For WooCommerce.
    Could you please create a?new support thread, so we can assist you further with the issue if you need help? Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @filotablo ,

    I notice your review is about your synced products being approved by the GMC. This approval is done by the Google Merchant centre team and if you need help with the products synced, it’s better to get the products and account status directly from the Google team here. We can only help you sync the products. Account approvals and product reviews are handled by the Google team. Please work with them on this. Thanks for your understanding.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @donatelol

    Sorry to hear about your issues.
    I reviewed your profile and any support threads you have created and couldn’t find any topics, where you have requested for help with your issues with Facebook For WooCommerce. The plugin does track events, and if it’s not working as expected, it’s usually a configuration issue that can be debugged and fixed.
    Could you please create a?new support thread, so we can assist you further? Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @amustav

    Sorry to hear about your issues.
    I reviewed your profile and any support threads you have created and couldn’t find any topics, where you have requested for help with your issues regarding Pinterest For WooCommerce. It’s not clear why you say it’s useless, although you haven’t requested for help in the forums. Documentation for the extension is available?here.?
    Could you please?create a?new support thread, so we can assist you further? Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @aic_technologies ,

    Sorry to hear about your issues.
    I reviewed your profile and any support threads you have created and couldn’t find any topics, where you have requested for help with your issues with Google For WooCommerce. Please ask for help if you are stuck, rather than leaving a review.

    While leaving a review is welcome, the name-calling and derogatory remarks about developers are NOT welcome. Please refrain from such comments.


    If you still need help, could you please create a?new support thread, so we can assist you further? Getting started documentation is here. Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @kolorofon,

    Sorry to hear about your issues.
    I reviewed your profile and any support threads you have created and couldn’t find any topics, where you have requested for help with your issues with Pinterest For WooCommerce. It’s not clear why you say bad support in a review, although you haven’t requested for help in the forums. It’s also not clear about the connection or the issues with AdBlock and Pinterest For WooCommerce. That said, this is not the thread to troubleshoot the issue. Could you please?create a?new support thread, so we can assist you further? Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @felipereisfernandes

    Sorry to hear about your issues.
    I reviewed your profile and any support threads you have created and couldn’t find any topics, where you have requested for help with your issues with Google For WooCommerce. Were you trying to create a support thread instead of leaving a review?
    Could you please create a?new support thread, so we can assist you further? Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @davidfonsbo

    Sorry to hear about your issues.
    I reviewed your profile and any support threads you have created and found that your Google merchant centre account is suspended. This isn’t an issue from the Google For WooCommerce extension as such, but an account issue, and you will need to get help from Google directly regarding this. Please refer documentation here and follow the recommendations to get your account status sorted.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @espieartist ,

    Sorry to hear about your issues.

    I reviewed your profile and any support threads you have created and couldn’t find any topics, where you have requested for help with your issues with Pinterest For WooCommerce. It’s not clear why you say it’s a complete waste of time, although you haven’t requested for help in the forums. Documentation for the extension is available here.

    Could you please create a?new support thread, so we can assist you further? Thanks.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @mrsibrahim ,

    Sorry to hear that you have to reset and start afresh. If you do need further help, Please do create a support request and we are happy to assist you further. Thanks.

Viewing 15 replies - 16 through 30 (of 808 total)