sirrahikkala

Hey, sadly this is high volume store so we had to do a bypass with snippet https://developer.woocommerce.com/2018/10/11/woocommerce-3-4-6-security-fix-release-notes/

I will open new ticket if needed later.

• This reply was modified 10 hours, 6 minutes ago by sirrahikkala.

Hey, that’s a good advice. However I see that shop manager has level 9, position 0 and I increased it to level 9 and position 90 and the “customer” and their copies are level 0, position 0. Still shop manager can’t see all of them.

I verified this with couple different accounts which are in shop manager role.

The problem still exists.

Fair enough. Our customers are not buying premium versions of plugins for features which are not adding value and the language setting is not one of them in this case. They do not need any other features which are in the premium version. Thank you for the reply.

• This reply was modified 3 months, 2 weeks ago by sirrahikkala.

I would prefer not to share client URL here, is there another route?

Thank you for the revision, now it went fine.

Actually nobody can update to newer version since WordPress and all management services blocks the plugin update at wp-admin if the php requirements are not met. Only way to update is to manually update via FTP?

Same issue here on all customer sites. Someone did github issue about it but it has not been acknowledged by Automattic yet.

https://github.com/woocommerce/woocommerce/issues/48444

Thank you for your response and explanation.

What we know now:

• The plugin was fixed and version was not bumped
• The first post of the issue was 13 hours ago from this moment which was before afternoon Australia
• There was not a single forum post to even do in-place update

So lets leave it to that because everything else is just speculation. Have a nice day.

wp-cli update helps the people with one or couple sites but imagine doing that to dozens of different sites one by one instead of pushing new version from repository.

• This reply was modified 6 months ago by sirrahikkala.

@pixolin I have spent enough time first today debugging and the fixing customers sites which costs money even the plugin is free hence the strong wording. Do note that this bug has affected so many sites with auto updates and at the time of posting this the author of the plugin has not responded to a single thread here for users with issues. It has nothing to whether the plugin is free or not. Standard practice is to acknowledge the issue and provide revised version with version bump so that people can update the plugin from their own admin or managed services. Currently you have to manually overwrite every instance where plugin is installed.

@jrevillini I am just asking for other users since I got my customers sites back already. Thanks for the tip since it could help others too.

• This reply was modified 6 months ago by sirrahikkala.

Thank you very much for fixing this issue.

Yes we are and seems that you have recently fixed the errors. Thank you.

Chiming in on this. The purchase tracking is broken now.