sirrahikkala

Fair enough. Will toggling that setting delete the already collected data?

I did not ask that…

Thanks for the help!

• This reply was modified 8 months, 2 weeks ago by sirrahikkala.

Alright, finally a good advice. One more question. How do you define the duration actually? It’s just a text field. When looking the list, it shows me the duration in my local language like “2 days” but do I write it same way to new cookies or is it just some other value? Your guides are missing this information. Or is it just a description for viewers and does not affect actual duration?

• This reply was modified 8 months, 2 weeks ago by sirrahikkala.

What do you mean by “set WooCommerce cookies for Ireland users” ? Where is such setting? The site url is in the ticket thread…

• This reply was modified 8 months, 2 weeks ago by sirrahikkala.

Also to add details, my other client has the legacy version and it does recognise these:

woocommerce_items_in_cart
woocommerce_cart_hash
wp_woocommerce_session_*

Don’t be confused since it has happened before. https://www.ads-software.com/support/topic/not-compatible-with-woocommerce-15/. I don’t want to share the url here but see ticket 25417

For me that does not help. Could be due different server setup etc.

• This reply was modified 9 months ago by sirrahikkala.

@sterndata Damn, my bad. It went to another page. Sorry about it.

• This reply was modified 9 months ago by sirrahikkala.

@sterndata No worries, I’m not that noob. Thanks for the reminder for the rest who might stumble here. But you really do not need to remove all my debug information to devs which I provided so could you restore them? You also deleted other members post who chimed in with same issue, we need that.

• This reply was modified 9 months ago by sirrahikkala.
• This reply was modified 9 months ago by sirrahikkala.

Fair enough, I will wait when Bobby will answer.

I tried to replicate it but it would require similar environment and case such our live environment with all the plugins, products and connections and background server. I can provide admin access to live site where you could debug it to certain extent while in maintenance mode. I think you could see more into developer tools and data than I could. Also do note that there is another in this thread too who has the same issue so it’s not unique situation.

Some more information for you. I have now toggled everything off of except your plugin and woocommerce and it stops working at some point after activating plugins when there is “enough” plugins to slow a bit the adding and editing cart function. There is no specific plugin because toggling few different plugins with yours started the issue BUT if I disable yours but leave all the others on, the site works fine. For example Stamped.io or Metorik or even WPML main plugins caused the issue with your plugin but they together worked fine without your multicurrency. I hope I explained it better. My guess is that there is some sort of timeout or prioritisation issue with your plugin.

• This reply was modified 9 months ago by sirrahikkala.

It was not active. https://www.dropbox.com/scl/fi/hxjrrr7hasi1mde6snzfu/Issues2.mp4?rlkey=ys44asfrj6mdk5opdh2h4l634&dl=0

BUT I noticed that it’s not about this plugins version. I downgraded it to 5.3.3.1 and to 5.3.3. and yet it does not work, so there is something going on this plugin is active with some other plugin which has been updated.

• This reply was modified 9 months ago by sirrahikkala.

Yes. I disabled all the WPML related plugins and the issue is back. Check this screencapture. Randomly it just stops addind products to cart. Also what it does not show in that video is that randomly it does not allow removing items from cart either.

https://www.dropbox.com/scl/fi/v89op41xgxlx83yhso79a/Issues.mp4?rlkey=nu3btnp4dbs23xrv5yqegdqb5&dl=0