siter

It’s getting a bit confusing so let’s recapitulate:

The root mydomain.com runs on a WP installation.
The membership site is a php site in a folder mydomain.com/membersite, outside the wp installation and connects to an external DB.
The subdomains sub1.mydomain.com, sub2.mydomain.com, etc…
don’t have a WP installation. They have html content or a redirect.

The new subdomain wordpresssub.mydomain.com with a seperate wp install doesn’t let me login to the wp-admin.

Our other domains have multisites with wildcard subdomains or subfolders. Never had a problem to login.
So to test things I installed a subdomain on a site running on a single WP installation in the root, installed a WP on that subdomain and this allows me to login to wp-admin as normal.

All domains reside on the same dedicated server.

So it’s really puzzling why there is this login problem on that particular subdomain on that particular domain. I’m going to try to get in, export the content and delete the installation to try again with a fresh WP install. If that doesn’t work … Have no clue why.

Thank you for your replies.

Have a nice day.

They are on the same dedicated server.

Maybe I can try to delete the wp installation, reinstall and see what happens. There are some draft posts on it but there’s no problem to repost them.

If that doesn’t work I could also solve this by setting up a multisite on the main domain, but find that a bit risky. The root site is our main business domain and exists a long time, so subfolder multisite is no option.
It has a number of redirected subdomains, but the root has also a folder housing a very busy membership site (php) that connects to a DB residing on another domain.

I fear that if I set up wildcard multisite this not only will interfere with the rest of the subdomains. My doomsday scenario is that I end up with messing up the membership site. I’m no good at repairing php things ??

Thank you.

Have a nice day.

It’s a subdomain I created via Cpanel, so it’s a folder in the root with the WP installed in that folder and using a seperate DB.

The same type of subdomain with wp causes no problem on the test domain.

Thank you.

Have a nice weekend.

Hi,

I tried the password recovery from another pc, got in,changed theme to twentyfifteen, disabled all plugins,did “logout everywhere”.

Logged out… Tried to get back in: same problem.

Same problem for my business partner (in another country). He could get in yesterday, can’t get in today.

This is weird, because meanwhile I’ve set up a test subdomain on another site (same dedicated server) and no problems at all at that new site.

Thank you for your fast reaction.

I use the WeaverXtreme (+Pro) theme which I use on all of our sites and I have no plugins installed that aren’t part of the set of plugins I install on all of our sites, but I could try switch theme and deactivate plugins if I could login with the newly reset password I installed following the email link.

But right now, I can’t get in.

Could it be because it’s installed on a subdomain, while there is a WP installed in the root of that domain?
If that is part of the problem then it’s still weird that a few hours back I could get in using the email reset link.

Tried other sites, no problems there.

Thank you.
Have a nice day.

Hi Chris,

I think we had a version 6.(?) but I’ll take a look at your url.

I installed the newest version on another site, no problem there. Installed Glossy too, didn’t have the time yet to figure out how that works.

My partner Ian mailed you 2 days ago (subject: job offer, coming from managers@our domain)
Waiting your reply. If you’re not interested can you let us know. We need to find a coder but don’t want to contact more than one person at a time.

Thanks.

Thank you for the quick reply.
Tippy worked fine with multisites until I tried to upgrade. So I guess that it now doesn’t work due to the error I got the upgrade not installed as should.

The WP upgrades all go well on all sites but I had an issue with upgrading twenty eleven theme. That gives me a similar error.

I’m in contact with our host over this, his first guess is that it’s maybe a firewall issue.

I would like to go back to the previous version of Tippy. It’s not such a big deal to remove it and redo the settings after reinstall, but we have several multisite installations so it would be nice if I can avoid that.

On another note: My business partner contacted you yesterday on your site for a php coder job. Could you let us know if you’re interested or not? We need custom plugins for pop up and sliders too. We always prefer to pay for a great plugin than to go with free stuff.
Thank you.

Hi,

I found out that it has to do with the upgrade to the newest version.
Today I upgraded it on one of my sites and this triggered 2 errors.

——————
Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/(my username)/public_html/wp-includes/update.php on line 259

Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/(my username)/public_html/wp-includes/update.php on line 399

—————-

I never had this with any other plugin or theme update.
The plugin now no longer works.

How can I revert back to the previous version without losing all my settings?

Do you have a commercial version available for purchase?

Thank you.

Hi, maybe it works better when you install it at your WP admin panel
Plugins –> add new –> search: CBPress

Good luck ??

The latest WP upgrade caused some problems, but that can happen to the best. In my idea this caused a lot of support requests while they were locating and solving the issue.

Maybe your ticket got delayed for some reason & this can happen to the best too. You wouldn’t believe how the best of softwares sometimes has a tech issue causing client tickets to vanish or parsed into a wrong department, which causes delay. It doesn’t happen often but nothing on earth is infallible.

At CP press I got reply to my ticket & my forum post, and the issue got solved. I had a problem on CB Engine with changing my default CB username and that got solved too in no time.

I hope your problem gets solved too.

Sorry for my late reply. Thank you for the useful information!

Hi CB Engine

Good news. It seems to be solved.

I deleted once again the remaining cb engine folder from the wp installation on the server.
Uploaded the new version again from your site.
Installed it via the normal WP upload.
Activated.
Works fine at first view.

I had again internal server error on that site when I was on the wp admin today, but that was before I did all above.

I’m very busy right now hence it can take a while before I’ve reinstalled it on all sites, but since I don’t use many free plugins and always have the same theme (WeaverII Pro, most of the time the blank subtheme) I don’t expect more problems now.

Have a nice day.

Did this.

It’s the same problem. All widgets & widgets admin blocked.
I also get internal server errors when I let the plugin stay, deactivated.

Still the same problem. Validation OK, but blocks all widgets.

FYI: I always use the WeaverII Pro theme. No problem with CB Press previous to the WP upgrade.

I noticed on CB Engine that you changed my primary clickbank nickname as a follow-up on my support ticket. Thank you for solving this.

Have a nice weekend.

Hi,

Thanks for the replie & follow ups on my support ticket.
Did all you suggested and also tried with deleting the folder on the server and upload manualy.
Looks like it validated automatically the receipt and clickbank ID, since they show up on the validation panel and validate withouth problem.

But CBPress still blocks the entire widgets admin panel, hence it can’t be used. I didn’t change anything opn my site (theme or plugins) and it worked fine before the WP upgrade. The widgets problem disappears when I deactivate your plugin. I hope you find a solution.