sjlongland

So, nothing heard… further information incoming. If this is the wrong, or irrelevant information, then PLEASE TELL ME… while I might wear a pointy hat, I’m no wizard, and definitely cannot read minds.

To describe in pictures, what I am seeing… because apparently this silence seems to indicate a complete lack of understanding…

Go to https://albumtest.vk4msl.com/index.php/pro-tile-gallery-testing/ as mentioned, there are two albums.

On my machine, it looks like this: https://albumtest.vk4msl.com/bug/pro-tile-gallery-albums.png quite clean, well presented. It is this presentation we want for this page: https://imagery-captivation.com/photography/sports/ — so far, no issues.

Click on one of the galleries on the first album, I see this when I click “Wildlife”: https://albumtest.vk4msl.com/bug/pro-tile-gallery-wildlife-gallery.png

Two issues I see here:

• the first album instance does exactly what it’s supposed to, we see the “Wildlife” gallery as expected
• the second album instance is now completely blank — why? It should be showing the two landscape galleries…?

Now, go back and try clicking on one of the landscape galleries. I get this: https://albumtest.vk4msl.com/bug/pro-tile-gallery-landscapes.png

• The first album is now blank. Why? We didn’t touch it, it should be showing its two galleries (“Sam the cat” and “Wildlife”) like nothing happened.
• The second album is also blank. Why? It should have the photos of the gallery I clicked on. Why is it blank?

How do we fix this? We’d like to get this working so we can roll it out on the production site. I’ve set this site up temporarily while we troubleshoot the issue… but so far it seems I’m going to have to trawl through the PHP code. That is not paid support as I know it.

Is there something I’ve missed in the above? Or did support give me a bum steer and really this should have been reported to Imagely support (as it was originally before they sent me here)?

It’s worth noting that NextGen PRO is involved here, as was spelt out in this post and the original email, which was purchased under an apparent “lifetime” support.

Said site it was purchased for has been live less than a month, so if a “lifetime” support really does expire that quickly, then ALL Imagely customers should be made aware of that, as this is not normally what a “reasonable person” would define as “lifetime”.

I’ve attached the Apache web server error log.

Imagely support, see the email I sent yesterday for aforementioned log. I won’t post it on this forum for security reasons, but you should already have it in your support system.

Exactly that, it will happily accept JPEGs, PNGs, GIFs, even plain text, but it rejects upload of JSON files as the format has not been whitelisted by WordPress due to oversight or perceived security risk. The message one gets is:

<b>“test.json” has failed to upload.</b>
Sorry, this file type is not permitted for security reasons.

It is possible to modify WordPress to accept JSON files as attachments to posts, however this then requires repeated maintenance each time WordPress is updated and I feel having the ability to handle inline GeoJSON would have far greater utility.

Okay, I can do that, but I didn’t think my question was specific to that theme. Is the “Parent/Child Tab” a specific feature of the Firmness theme? (The documentation I linked to does not mention this.)

In case anyone is wondering, this is the patch I’m trying to put in a child theme:

diff -urN a/address-bar.php b/address-bar.php
--- a/address-bar.php	2015-12-14 20:55:09.000000000 +1000
+++ b/address-bar.php	2016-12-24 17:31:44.816165951 +1000
@@ -9,17 +9,7 @@
 		<span><?php echo esc_attr($firmness_theme_options['header_address']); ?></span>
 	</div>
 	<div class="phone-box">
+		<?php
+			$phone = esc_attr($firmness_theme_options['header_phone']);
+			if (strlen($phone) > 0) {
+		?>
+		<span class="top-email"><i class="fa fa-phone"></i><?php echo $phone; ?></span>
+		<?php
+			}
+			$email = esc_attr($firmness_theme_options['header_email']);
+			if (strlen($email) > 0) {
+		?>
+		<span class="top-email"><i class="fa fa-envelope"></i><a href="mailto:<?php echo $email; ?>"><?php echo $email; ?></a></span>
+		<?php	} ?>
-		<span class="top-email"><i class="fa fa-phone"></i><?php echo esc_attr($firmness_theme_options['header_phone']); ?></span>
-		<span class="top-email"><i class="fa fa-envelope"></i><a href="mailto:<?php echo esc_attr($firmness_theme_options['header_email']); ?>"><?php echo esc_attr($firmness_theme_options['header_email']); ?></a></span>
 	</div>
-</div><!---address-bar-->
+</div><!---address-bar-->
\ No newline at end of file
diff -urN a/functions/firmness-functions.php b/functions/firmness-functions.php
--- a/functions/firmness-functions.php	2015-12-14 21:22:42.000000000 +1000
+++ b/functions/firmness-functions.php	2016-12-24 17:31:44.782167212 +1000
@@ -371,8 +290,7 @@
 	<div class="about">
 		<div>
 			<h2 class="boxtitle wow bounceInLeft" data-wow-delay="0.1s"><?php echo esc_attr($firmness_theme_options['about_section_header']); ?></h2>
			<p class="text wow bounceInRight" data-wow-delay="0.2s"><?php echo esc_attr($firmness_theme_options['about_section_text']); ?></p>
+			<p align="right"><a href="/about-us/">More about us &rarr;</a></p>
-			<p class="text wow bounceInRight" data-wow-delay="0.2s"><?php echo esc_attr($firmness_theme_options['about_section_text']); ?> </p>
 		</div>
 	</div>
 <?php }

Changes do two things:

• Removes the icon beside contact methods that haven’t been specified (our not-for-profit doesn’t have a telephone contact number and the handset icon annoyed me)
• Adds a link to the “About Us”; ideally I’d like to just use HTML in that block, but haven’t figured out what to change in the theme to enable that.

The first of these changes, I tried to submit upstream, but my email was ignored. https://www.brisbanewicen.org.au/ is the site where I use this patch.

Theme is this one: https://www.vmthemes.com/firmness/