skippermj

It actually does help – I was worried something may be wrong with the integration or we missed a setting, but I get it.

I’ll just have to clean up the spreadsheet and expect that response or make more of the questions mandatory forcing a selection.

Appreciate the help. I LOVE the interface, so much cleaner keeping the registration on the page as opposed to pushing them to another link. Our sign-ups have increased, we always seemed to have drop offs after the page visit.

Thanks again,
Michael

Hey Northern,

Thanks for the suggestion. I’ll try clearing the cache. Wish I could share a screen shot to better explain.

When someone registers on the website that has the form of the Webinar and leaves one of the questions ( that has multiple choice answers ) blank, the GoToWebinar registration spreadsheet shows ALL the multiple choice answers as if that was what the person selected on the form.

For those that picked one of the choices, the choice is passed along just fine. My thought was in making all the questions required then they can’t skip a question and force an answer to clean up the form.

Hope that makes sense. In the mean time I will see what the clear cache provides. I noticed on the notes it could take 24 hours for the cleared cache to work. I can see this being the issue as the last webinar we did with this API integration worked just fine.

Thanks again,
Michael

Hey Nick – crazy right? https://fightcolorectalcancer.org/

This weekend I deleted close to 90% bogus leads, all of them using email address that didn’t match the name submitted and the STATE field filled in with something odd like from a form filler.

The “fly-out” form is on most of our pages now which is the source of most of the spam created accounts. The “fly-out” looks like a “strong arm” logo and is orange in color on the left side. I’m using the WordPress-to-Lead for Salesforce CRM plug-in to create this form and the built in CAPTCHA.

Appreciate any help.

Michael