Dominik

Hello,

Could you describe in detail where exactly the issue occurs? Are we talking about the ‘My Account -> Attachments’ tab and the table with the list of attachments, or the menu where there is a link to the ‘Attachments’ tab on the list?

Unfortunately, I do not see such an issue on my end, so I would appreciate more details.

So, going back to what I mentioned earlier, make sure that the server’s cache isn’t storing outdated plugin data.

What I can confirm at this point is that the plugin is not using the latest version of the wcoa.js file.
View the source of your site and check if there is a reference to:
/wp-content/plugins/order-attachments-for-woocommerce/assets/admin/js/wcoa.js?ver=2.5.1

The key part here is ver=2.5.1.
If it’s not there, you need to refresh the cache, meaning it’s not an issue with the plugin itself.

The error most likely occurs because I would need to clear the cache or reload the style and script files to update them. However, to prevent this kind of issue in the future, I have just released a fix. Please check it in the latest version.

You can find all the necessary information in the changelog or the plugin settings.

Hi,

The ability to add a shortcode has been added in the latest version. Please check if this is a satisfactory solution for you. Things related to appearance will have to be resolved on your own through CSS.

Hi,

I’m sorry, I didn’t notice the error in the response to question 2. This error should have already been fixed since version 2.4.1.

Hello,

1. For now, we do not plan such a solution, but we will consider adding it in the future.
2. For now, we do not plan such a solution, but we will consider adding it in the future.

Hi,

To diagnose the issue, we would need more details. Ideally, please provide server logs or enable plugin logging for additional information. Without this, we are unable to verify what exactly happened in your application.

Hello,

I’m pleased to inform you that we have just released a version with the fix. Please check if your issue has been resolved and let us know.

Thank you for the suggestion. We will consider the topic and evaluate the possibility of adding this functionality in the future.

Hello,

thank you for the feedback.

Currently, the plugin does not provide any shortcodes, but it’s a good idea, and we will consider adding it in the next version of the plugin.

Hello,

Thank you for the kind words.

As for removing the attachment, currently in the WordPress navigation menu, there is an “Attachments” option. When you click on it, you’ll see a list of all the attachments that have been added. There is also an option to delete a specific attachment there.

As I mentioned earlier, the latest version introduces many changes in the code organization. If you’re making any custom modifications to the plugin’s functionality, you should be aware that this carries the risk of incompatibility with newer versions of the plugin. If problems with your solutions started to appear after the update, it’s likely that you need to update your modifications as well.

Unfortunately, you also didn’t answer all of my questions, so I’m not sure how else I can assist you.

But are you sure you are using the latest version of the plugin without any of your own customizations? I’m asking because I see that in the order details tab, there is a list of attachments, which our plugin does not provide, so I assume this is your own solution.

Another question is whether the attachments are only not visible in the My Account tab for old orders, or for new ones as well? If it’s only for old ones, it’s possible that your modifications to the code may have affected something, like metadata of the attachment or order, which are considered when retrieving the appropriate data from the database.

Just to confirm, are you logged in as the customer who placed the order and to whose order an attachment was later added?
If I understand correctly, there is nothing available under the “My Account – Attachments” tab, but when you view the specific order, the attachment is listed as added?
Please also make sure that the customer in the order is indeed the user you are logging in as when accessing the “My Account – Attachments” tab, and not, for example, a guest or another user.
The update does not affect previous attachments, so they should still be available.