smallfishes

Leif,

As far as I can tell the free version of the plugin has had a fix in place for a long time. It does look like there was still an edge case in the premium version where it could throw a warning, and I’ve fixed that now too.

Can you let me know how to get in touch with you so I can share a copy with you to confirm it fixes the issue you’re seeing? You can email me [email protected] if that helps.

Thanks,
Mike

Leif,

Apologies for this, I can help get this resolved here in the next few days.

Can you please just confirm which version of the plugin you’re using right now?

Thanks,
Mike

Hi @jeremyabwe,

I’ve updated the stamp prices in the latest version (2.9.15).

If you’re on the premium plugin, I will try and get an update released for that in the next few days.

Thanks,
Mike

Thanks for reaching out @ahpi.

I’m not aware of my plug showing an error like “Canada Post requires that the?currency?is set to Canadian Dollars.“, could you double check that you don’t have another Canada Post plugin installed or some other settings in WooCommerce?

In any case, I can tell you that the Canada Post API only returns CAD, not USD. If you wanted to try and convert it you’d need some custom code or another currency conversion plugin.

Hope this helps.

Mike

Hi @evolutionpoint,

Thanks for reaching out and sorry that you’re having issues.

I’ve actually updated a bunch of the backend code in the premium version and it’s now much more efficient.

If you’d like send me an email and I will get you a free upgrade to the premium version that you can install that should resolve your issue.

Thanks,
Mike

Hi @xenonofarcticus,

Sorry for the delay here, I’ve been behind on this plugin but do plan to declare support for HPOS. I can try and get an update out for that in the next few days if that works OK for you?

Thanks,
Mike

Hi @cdnair,

Thanks for reaching out, I’m more than happy to help out.

In order for us to figure out what’s going on can you send the following.

1. A screenshot of the plugin settings page so I can see how you have it set up.
2. A screenshot of the size and weight of the product you’re testing with, a link to the product is fine too.
3. A screenshot of what shipping rates you’re seeing on the checkout.
4. How much Canada Post is charging for the same shipment at the counter.

If it’s easier for you feel free to email me ([email protected]) those details and then we can follow up here.

Hi @gednz,

Thanks for reaching out, I’ve opened a support ticket and we will take a look. We may need a copy of that plugin to help us troubleshoot.

Thanks,
Mike

All done testing and released, thank you for your help with that!

@kissmylegs I’ve got a version ready, just need to get through testing and then can release it.

Thanks for reaching out. Give me a day or two more and I’ll figure out if there is anything to do an publish a new version accordingly.

Hi @jamesseldon

Just wanted to follow up to make sure you got the answers you needed and that you didn’t need anymore help.

Let me know!

Mike

Hi @davemiddles

Just following up on this and marking as resolved. If we didn’t get everything fixed up, please feel free to reopen.

Hi @davemiddles

Thanks for reaching out. I’ve made some changes to the code for the pro version of the plugin to deal with performance when rendering the reports when there is a lot of data. I haven’t rolled that new code out to the free version yet, so would be happy to upgrade you at no cost to see if that helps you out.

Can you send me an email and I’ll provide you with the upgrade?

Thanks,
Mike

Hi @kele464

Thank you for your suggestion. I’ll do some testing over the next couple days here and get this updated for everyone.