smallfishes

Hi @alx359

Thanks for reaching out. I’ve made a note on the feature request list and we’ll look at getting this fixed up in the next release.

Can you send me an email at [email protected] so I can send you a test version when it’s ready?

Thanks,
Mike

Hi @torndownunits

I’ve sent you an email reply to your email so I’m closing this support ticket.

Hey

I do get asked about this once in a while so I guess it’s time to try translating the plugin ??

Can you send me screen shots showing what you’d like to have translated and also the English and Portuguese-Brazil versions of the words? I’ll take that and see what I can do.

Thanks!

I’ve added this to my Trello board as a feature request and hope to work on it soon. Until then I’ll close this support request and follow up with you when I’ve got it ready for testing.

Thanks again for the feature request!

Hi @japenz

Thanks for the kind words!

I’ve had a few people ask for both of those features and they’re on the list for development.

What specific stats would you like to see on the dashboard?

Mike

Hi LearninDCode

Sorry you’re having issues with the plugin.

Are you interested in trouble shooting what might be wrong with the settings to get the plugin working?

It seems a little unfair to leave a one star review without even reaching out for support as I’m more than happy to help.

[email protected]

Hi

Thanks for reaching out and sorry you’re having problems.

Can you send me some details on your environment? PHP version, WP version, WC version, etc?

Also, if you look in the error logs on your web server, what error is being thrown when you get the white screen?

Mike

Thanks again for contacting me. We were able to resolve the issue through email so I’m closing this support request.

Thanks for purchasing the premium version of the plugin. What sort of issue are you having with it? You can either post here, or just email me at [email protected] and I’ll do my best to help you out.

Mike

Ah you’re right! I’ve fixed up the DNS error.

Thanks for the report!

Hi

That’s a good idea and something that’s been requested before. I’ll add it to the feature list and try and implement it in an upcoming release.

Mike

Let me know if I can help anymore.

Mike

Hey

Thanks for reaching out.

Just to confirm when you disable the subscription plugin then everything works as ok with cart tracking? Can you email me a copy of the subscription plugin to [email protected] so I can try recreating the error locally?

Mike

Hey

Thanks for reaching out.

Right now the plugin doesn’t send any emails or do any form cart recovery. It’s really just focused on reporting abandoned carts.

Hope this helps. If you need anything else feel free to let me know.

Right. I don’t think you need to worry about that.

This plugin sends just the standard e-commerce events. Google Analytics will use the data being sent happily and viewing various reports like the Shopping Behavior and Checkout Behavior will all show data no problem.

As to your question about this still being developed I don’t see any major code changes recently, but I’ve been considering picking up the ball and seeing if I can revive things.

Hope this helps.