smplug-in
Forum Replies Created
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Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] Like Box not displaying contentHi @pawelsz.
From our side, the “Like Box” works correctly and displays the latest post in the Chrome browser – https://wpdevart.com/wp-content/uploads/2024/04/screenshot-like-box.jpg
This may be a browser cache or version issue, unfortunately, we can’t say for sure.
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] Like Box not displaying contentHi @pawelsz.
We tested the plugin twice in the Chrome browser and it works great. Can you try testing another public Facebook page?
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] Like Box not displaying contentHi @pawelsz.
Try clearing your browser and website caches. By the way, we didn’t find the Like Box field on the page you shared, so we can check it.
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] www.facebook.com refused to connectHi @alain94.
Since you are using the premium version, we should provide future support via email. Contact us at [email protected] and we will provide future support.
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] www.facebook.com refused to connectHi @alain94.
Yes, that is strange. Can you tell us what version of our plugin you are using?
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] www.facebook.com refused to connectHi @alain94.
We tested it on one of our demo sites and it worked fine. Did you type “Amicale19ussel” in the Page ID field?
Thanks.
Hi.
Okay, then we will close this topic.
Thanks.
HI.
We tried both, to share and follow the page and both worked fine from our side. Maybe the issue comes from your account, you can try to use another account.
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] Translate message displayed in EnglishHi @smantisrex.
It is a FB side issue, something is wrong on their side. We don’t think it is something that could be fixed from your side.
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] Translate message displayed in EnglishHi @smantisrex.
Can you tell us where(on which page) is the like box located, so we can check it?
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] www.facebook.com refused to connectHi?@mondertnt.
Thanks for the screenshot. Here is how the like box works from our side –
https://wpdevart.com/wp-content/uploads/2023/08/screenshot-like-box-support.jpg
We have tested it on different devices and IP addresses and it works correctly. Perhaps the problem is in the browser, you can try to check it on another device and IP.
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] www.facebook.com refused to connectHi @mondertnt.
We have checked your website and everything works correctly from our side. Can you check it again and send us a screenshot?
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] Apple devices do not display content.Hi.
We tested the site on several devices (both iOS and Android), and everything works fine from our end.
In any case, the plugin only inserts an FB iframe and this problem may be related to the FB API or servers. Our plugin doesn’t do much in this case, it just inserts an iframe.
Thanks.
Forum: Plugins
In reply to: [Social Like Box and Page by WpDevArt] Apple devices do not display content.Hi.
Can you send the website URL?
Thanks.