snakelyone

I also tried to put it in the body and in the head, neither worked

sorry, sent too soon — obviously I pasted the code in the wrong place? as I assume that is why the code you told me to paste is showing on the page…any assistance would be great. Thank you

Hi Evan,

I did what you said (at least I think!) and the video shows up, but there is a red “play arrow” in the middle of the screen and in the line above it says the following — can you tell what I did wrong? it still does not show up on a phone, but we really just want it on the ipad — thank you, blake

// Enable video header support on mobile devices
add_filter( ‘header_video_settings’, function( $args ) {

$args[‘minWidth’] = 0;

return $args;

} );

thank you!
I’ll give it a try…I appreciate your guidance.

I’m confused as why Even is not responding? This is the second time I have asked this question. Am I asking wrong? I paid for the theme, so I’m confused as to why I am not getting support. Thank you

thank you!

Is there a better way to get help on this topic?! thank you

will do

Yes, the problem seems to have resolved itself…i notice it in the wordpress testing section of the dashboard, so maybe it was never a problem…sorry to waste your time! and of course, thanks for getting back to me

fyi, the site is now live anyway, as the wrapping issue just happened in a few places, so the page i need assistance with is now: https://warnerpoint.net/services/

It is the mobile phone view only.

resolved

• This reply was modified 6 years, 10 months ago by snakelyone.

No, I did not make any changes, which is why i am so confused. Furthermore, I do not check the site every day, so i am not sure when it happened. I imagine it was some auto update, but even that seems weird. Products are no longer in the product tab. I have updraft plus back up, and if i restore from a backup, do i just restore the database, or restore the entire site?

here is a screenshot of the updraft plus database restore screen
https://updraftplus.com/faqs/restore-site-updraftplus/

also, if i were to go in my wordpress files, is there a way for me to see if the product table is there? or would it automatically show up on the products tab if it was there? if it is there, what is the file tree I need to navigate to find it?

any help would be appreciated, as the catalog was quite extensive and took hours upon hours to create. It is hard to believe that the entire thing is just gone.

thank you

thanks….i did, and Kharis responded…i’m trying what he suggested…it was very helpful…you guys are great support…i am so appreciative…

Hi Roman,

I know you have answered this topic all over the forum, but i am still having problems trying to get the aspect ratio right on my mobile view…i have added the code with the simple css plugin — but nothing has changed?

hightides.info

i tired this:

#slideshow .slides-container .slide-item{
  background-position: top center;
  background-size: 100% 100%;
}

as well as this:

code:

@media only screen and (max-width: 900px){
  #slideshow{
    height: 400px !important;
  }
}

@media only screen and (max-width: 600px){
  #slideshow{
    height: 210px !important;
  }

  .text-slider-section{
    top: 40%;
  }  
}
@media only screen and (max-width: 420px) {
  .text-slider .maintitle {
    font-size: 50%;
  }
}
#slideshow .slides-container .slide-item{
  background-position: top center;
  background-size: 100% 100%;
}

[Moderator note: code fixed. Please wrap code in the backtick character or use the code button.]

but still no response…what am i doing wrong?! I have combed through your responses, but i seem to be missing something! thank you

• This reply was modified 8 years ago by bdbrown.
• This reply was modified 8 years ago by bdbrown.

nevermind! I figured it out…thank you