snathana

Ah, apologies, I didn’t know. I will do that, thanks.

Cheers,
Spyros

Apologies, reverting the above.

The second slider is not showing, instead it’s stuck at the preloader image.

Never mind, I figured that out. It has to do with the theme, rather than the plugin!

Cheers @kellymetal , thanks for the tips! I will give your suggestions a try.

I’m marking this as resolved, as apparently it’s a third-party issue.

Thanks,
Spyros

Hi, I did a simple test by changing the Product Type to Simple Product, and it worked as designed. So it appears to be a compatibility issue with the custom product type I’m using.

Is there something I can do on my end to enable the above behaviour for my custom product type as well? Feel free to give me a technical reply if you’d like, I know my way around plugins (although I’m not an expert in PHP).

Thanks again for the assistance,
Spyros

Thanks for the reply @laceyrod ! I will give your suggestions a try and leave a comment here with the results.

Cheers,
Spyros

Hi @laceyrod , and thanks for the help.

Pasting as requested:

### WordPress Environment ###

WordPress address (URL): https://gutenberg.hypernetica.com
Site address (URL): https://gutenberg.hypernetica.com
WC Version: 4.3.1
REST API Version: ? 1.0.10
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.3.1
Log Directory Writable: ?
WP Version: ? 5.4.2 - There is a newer version of WordPress available (5.5.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: el
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.29 (Ubuntu)
PHP Version: 7.4.8
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.7.31-0ubuntu0.18.04.1
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.3.1
WC Database Prefix: wp_
Total Database Size: 94.83MB
Database Data Size: 58.78MB
Database Index Size: 36.05MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_braapf_product_stock_status_parent: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_duplicator_packages: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wp_eurobank_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mdf_stat_buffer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mdf_stat_tmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mpsl_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mpsl_sliders_preview: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mpsl_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mpsl_slides_preview: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_section_storage: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 4.36MB + Index: 0.14MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pmxi_templates: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_podsrel: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 41.58MB + Index: 30.09MB + Engine InnoDB
wp_posts: Data: 5.52MB + Index: 0.63MB + Engine InnoDB
wp_product_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revisr: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.36MB + Index: 0.38MB + Engine InnoDB
wp_terms: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
wp_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_term_taxonomy: Data: 1.52MB + Index: 0.58MB + Engine InnoDB
wp_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_vxcf_mailchimp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vxcf_mailchimp_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_vxcf_mailchimp_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.25MB + Index: 0.42MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woobookstore_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpsdb_alter_statements: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

acf-field: 39
acf-field-group: 2
advgb_profiles: 1
attachment: 1070
block: 1
br_product_filter: 11
meta_data_filter: 1
nav_menu_item: 34
oembed_cache: 2
page: 19
post: 6
product: 2299
product_variation: 2
revision: 53
sa_slider: 1
shop_order: 3
wccaf: 1
wcccf: 3
wcps: 2
woo_discount: 2
woo_discount_cart: 1
wpcf7_contact_form: 1
wp_block: 1
ywdpd_discount: 2

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (30) ###

WPini Update Toolkit: by WPini – 5.0
Add From Server: by Dion Hulse – 3.3.3
Advanced Custom Fields PRO: by Elliot Condon – 5.8.12
Advanced Custom Fields: by Elliot Condon – 5.8.12
AutoConvert Greeklish Permalinks: by Dimitris Mavroudis – 3.4.0 – Installed version not tested with active version of WooCommerce 4.3.1
Contact Form 7: by Takayuki Miyoshi – 5.2.1
Custom Post Type UI: by WebDevStudios – 1.7.4
Dynamic Featured Image: by Ankit Pokhrel – 3.7.0
HTML Global lang Attribute: by Alex Zappa a.k.a. re[at]lat – 1.0.1
Loco Translate: by Tim Whitlock – 2.4.1
Porto Theme - Functionality: by P-Themes – 1.7.2
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Revisr: by Expanded Fronts
LLC – 2.0.2

Web Expert Eurobank WooCommerce Payment Gateway: by Web Expert – 1.0.23
Widget Options: by Widget Options Team – 3.7.4
Woo Discount Rules PRO 2.0: by Flycart Technologies LLP – 2.0.2
Woo Discount Rules: by Flycart Technologies LLP – 2.0.2
WooCommerce Blocks: by Automattic – 3.1.0 – Installed version not tested with active version of WooCommerce 4.3.1
Product Slider and Carousel with Category for WooCommerce: by WP OnlineSupport – 2.2.1
WooCommerce AJAX Products Filter: by BeRocket – 3.0.0.8
WooCommerce Bookstore: by WPini – 3.0 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce: by Automattic – 4.3.1 (update to version 4.4.1 is available)
Category and Taxonomy Image: by Aftab Husain – 1.0.0
WP Frontend Profile: by Glowlogix – 1.2.2
WP Mail SMTP: by WPForms – 2.2.1
WP Sitemap Page: by Tony Archambeau – 1.6.2
WP Sync DB: by Sean Lang – 1.5
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.2.7
YITH WooCommerce Ajax Search: by YITH – 1.7.9 – Installed version not tested with active version of WooCommerce 4.3.1
YITH WooCommerce Wishlist: by YITH – 3.0.11 – Installed version not tested with active version of WooCommerce 4.3.1

### Inactive Plugins (12) ###

Ajax Search Lite: by Ernest Marcinko – 4.8.3
Fast Velocity Minify: by Raul Peixoto – 2.8.9
Mailchimp for WooCommerce: by Mailchimp – 2.4.3
MC4WP: Mailchimp for WordPress: by ibericode – 4.8
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3
WooCommerce Remove All Products: by Gabriel Reguly – 4.2 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce Services: by Automattic – 1.24.0 (update to version 1.24.2 is available) – Installed version not tested with active version of WooCommerce 4.3.1
WP All Import - ACF Add-On: by Soflyy – 3.2.5
WP All Import - WooCommerce Add-On: by Soflyy – 1.4.5 – Installed version not tested with active version of WooCommerce 4.3.1
WP All Import - WooCommerce Add-On Pro: by Soflyy – 2.3.0 – Installed version not tested with active version of WooCommerce 4.3.1
WP All Import Pro: by Soflyy – 4.5.4
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5

### Must Use Plugins (1) ###

WP Staging Optimizer: by René Hermenau – 1.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: book (book)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #115 - /ori-chrisis/

### Theme ###

Name: Porto Child
Version: 1.1
Author URL: https://www.portotheme.com/
Child Theme: ?
Parent Theme Name: Porto
Parent Theme Version: 5.4.2
Parent Theme Author URL: https://www.portotheme.com/
WooCommerce Support: ?

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/content-product.php
porto/woocommerce/content-product_cat.php
porto-child/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto-child/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto-child/woocommerce/single-product/short-description.php
porto-child/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

### Action Scheduler ###

Complete: 37
Oldest: 2020-06-18 12:18:00 +0000
Newest: 2020-09-04 12:24:38 +0000

Pending: 1
Oldest: 2020-09-05 12:24:05 +0000
Newest: 2020-09-05 12:24:05 +0000