Aaron Evans

Hi, thanks for posting your question.

Vantage doesn’t restrict the logo size in the default header layout. It’s best to resize your logo before uploading it. You can add your normally sized logo at Appearance > Customize > Theme Settings > Logo Image, for example, 200px x 200px. You can add a double-sized logo at Appearance > Customize > Theme Settings > Logo: Retina Logo for high-pixel-density displays. If your logo is uploaded at 200px x 200px, your Retina Logo should be uploaded at 400px x 400px. More information can be found at the below URL:

https://siteorigin.com/vantage-documentation/customizing-vantage/theme-settings/logo/

Ideally, changes should be made locally on your desktop via a child theme and then uploaded using FTP. You can edit theme files directly at Appearance > Theme Editor but it isn’t recommended.

Thanks for trying. Please, try checking the Home Slider drop-down menu also in the right column, try setting it to None. I think there is a slider selected at the moment.

Thanks for the link.

This level of customization is, unfortunately, beyond our free support scope. In situations like this we do our best to offer advice but, unfortunately, can’t directly assist with the task.

The Vantage author link is outputted via the following function. You could use a child theme and insert the vantage_posted_on function into the functions.php file of the child theme and edit it from there, that’s one option.

Thanks for the follow-up. We’re glad to hear the issue is resolved. All the best.

Thanks for the update. Next, you might try activating your theme and deactivating Page Builder as well as all other plugins. Once that’s done, check the browser console. Are errors present in red text? Here is how to check for errors https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If the theme is producing JavaScript errors without any plugins activated then you could reach out to the theme authors for assistance.

Sure, no problem. Origami Premium was discontinued around 2016. Ajax Comments and Footer Attribution are the only two settings that were moved into our SiteOrigin Premium, the rest of the premium theme settings are in the free version. You can optionally migrate to the free version by switching to any other theme, deleting Origami, and then installing Origami from Appearance > Themes > Add New. Use the search field in the top right to search for Origami.

Thanks for the update. Try going to Pages, editing the home page, and checking the Page Settings section in the right column. Ensure the Masthead Bottom Margin setting is disabled.

Hi, thanks for following up. Version 1.8 was released on the 21st of January. Perhaps head over to Appearance > Themes and check which version you’re currently using.

Hi, thanks for posting.

If possible, please, send a link to the tutorial or documentation that shows what changes have to be made. We’ll take a look and advise from there.

Hi Lena

Thanks for posting your question.

If you’re a semi-technical user you could perhaps enable error logging, here is how https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/. Once error logging is setup you’ll be able to pull a much more detailed error message from the debug.log file located in your /wp-content/ folder. Is that perhaps something you could try?

Hi, thanks for posting your question.

There is a JavaScript error present in the browser console that’s most likely related. (https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis)

When able, please, try a quick theme and plugin conflict test. If you temporarily switch to a default theme like Twenty Nineteen and temporarily deactivate all plugins except for Page Builder, does the issue resolve?

Hi Ronald

Thanks for posting your question.

The issue you’re encountering is most likely a different problem related to recent WordPress changes. If you have a moment, kindly open a new support thread. We’ll assist there, I’m sure we can resolve the problem.

Thanks again.

Hi, thanks for posting your question.

Do you perhaps want to try running Regenerate Thumbnails to see if that resolves the issue?

Hi Astrid

Thanks for posting your question.

There is most likely a CORS error as a result of assets being loaded from a different domain. You can confirm the issue by checking the console, here is how. If that is the issue you can find more information on the problem here.

If you’d like us to take a look, please, send a link to your site and we’ll take a look. You can also update your support thread and use the URL field in the form provided which hides the URL from logged-out users.