Softaculous Ltd

Hi,

This was solved in version 1.5.2

Regards

Hi,

Apologies for the delay in response.

We regret to say that, for now, wpCentral is not supported for WordPress Multisite websites. Our developers are working for the same currently and soon it will be compatible for WPMU as well.

You can simply remove the plugin folder public_html/wp-content/wp-central in order to continue working on your website smoothly.

Once wpCentral is compatible with WPMU, we’ll let you know ad you can then re-install wpCentral.

Should you face any further issues, please feel free to contact us. You can email us at [email protected] for faster response.

Hi,

We apologize for the inconvenience caused to you sir.

We tried to assist you in every possible way. Since you lost access to your website and were facing issues with removing and re-installing WordPress on the website using both Softaculous and wpCentral and we are also not able to replicate the issue at our end, we had no other option than to ask you for your control panel details.

As you were not willing to provide us with the same, we even suggested for the teamviewer session. We are still here to assist you in any way comfortable to you. But in order to resolve the issue which is occurring only with your websites on your server, we do need something to debug the issue on.

If you still want us to resolve the issue and are willing to arrange for a teamviewer session for the same or whatever way is comfortable to you, please feel free to let us know in your opened ticket with our support.

Hi,

Whenever you check and face the issue again, do let us know.

Hi,

We regret to see you leave.

Should you wish to use wpCentral in future sometime, please do let us know.

Hi,

Are you still facing the issue?

Hi,

Are you still facing the issue?

Hi,

We are marking the ticket as resolved as it looks like the issue has been resolved.

Should you face any further issues, please feel free to contact us.

Hi,

Are you still facing some issues? Can we mark the topic as resolved?

Hi,

Are you still facing some issues?

Hi,

As per our support ticket, the login issue seems to be resolved. Are you still facing some issue?

Hi,

Are you still facing the issue?

Hi,

@dasiacspriggs is right but before disabling the wpCentral plugin, please note that you won’t be able to use wpCentral then. If you want to use wpCentral and don’t want the notice to appear in the dashboard, you need to add your website on https://panel.wpcentral.co.

Please feel free to contact us for further issues.

Hi,

If you do not want to use wpCentral, you do not require to signup to wpCentral panel. You can simply disable the wpCentral plugin from your Website’s dashboard.

However, we would recommend you to try wpCentral once wherein you can manage your multiple WordPress websites, their plugins, themes, backups & restore, etc easily.

Please let us know for further issues.

Hi,

Apologies for the delay.

We will have to look into the issue with some debugging to find out the exact cause.

Is it possible for you to replicate the same scenario for us again so that we may debug the issue further?

Awaiting your response.