Softaculous Ltd
Forum Replies Created
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Forum: Plugins
In reply to: [wpCentral] Extra optionsHi,
We currently do not have the option to create Posts from wpCentral. However, we have it in our to do list and we’ll add it as soon as possible.
Once we do it, we’ll let you know.
Forum: Plugins
In reply to: [wpCentral] Unable to add websiteHi,
@csbakker is your issue resolved on support?
@getcontentnow please open a support ticket with us by emailing the website URL and wpCentral connection key at [email protected].
Awaiting your response.
Forum: Plugins
In reply to: [wpCentral] Outdates Plugins will not UpdateHi,
Apologies for the delay.
We currently do not have a solution to this issue. At the most, we have resolved the issue where wpCentral will not fetch the incorrect data. We’ll launch this in next version.
However, we’ll next work on the task of uploading the external plugins and themes.
Please feel free to contact us for further issues.
Forum: Plugins
In reply to: [wpCentral] cant log in to wpcentralHi,
Apologies for the delay.
Please send us an email with your wpCentral registered email at [email protected] so that we may debug the issue further. Also please state the error that you are getting while login in detail.
Awaiting your response.
Forum: Plugins
In reply to: [wpCentral] Received empty response from the WebsiteHi,
Apologies for the delay in response.
@nisiwi it does not take that much time to connect the website to wpCentral. There must be something else that caused the issue but since it is now resolved, we can only debug the issue again if it happens again.
@getcontentnow please open a support ticket with us by emailing at [email protected] wherein please provide us with your website’s URL and connection key to debug the issue.
Awaiting your response.
Forum: Plugins
In reply to: [wpCentral] Outdates Plugins will not UpdateHi,
Thank you for opening the support ticket with us and providing us with the details. We have replied to the same.
On debugging, we found that, there were following 3 plugins which were causing the ambiguity:
Responsive Slider
Thumbnail Gallery (WordPress Plugin)
Youtube Channel GalleryOn checking each plugin, we found that they are not listed on www.ads-software.com website. We in wpCentral fetch the details from www.ads-software.com for the plugins and themes. Since the search result does not return these plugins, the version number is incorrectly fetched and this causes the issue.
We would suggest @mackey6879 also here, to check the same thing for his plugins on his websites.
Please feel free to contact us for any further issues.
Forum: Plugins
In reply to: [wpCentral] Outdates Plugins will not UpdateHi,
Can you provide us with the screenshots where you are getting the incorrect numbers?
Also, we would suggest you to once manually sync the website data following the guide here:
https://wpcentral.co/docs/miscellaneous/sync-websites-data/If you still face the same issue, please open a support ticket with us at [email protected] with your website’s URL and connection key to debug the issue.
Do let us know.
Forum: Plugins
In reply to: [wpCentral] Plugin does not function on multisiteHi,
Apologies for the delay. We are extremely sorry for the inconvenience caused to you.
We regret to say that wpCentral plugin is not supported on WP MU websites at the moment. However, we have this in our to do list and we’ll try to escalate this to be resolved asap.
Should you face any further issues, please feel free to contact us at [email protected].
Forum: Plugins
In reply to: [wpCentral] Backup Locations?Hi,
Apologies for the delay.
At the following path you will find a directory with the name same as your connection key: /path/to/your/installation/wp-content/plugins/wp-central/
In that directory, there are backups present in the compressed format (.tar.gz).
For any issues or support, you may email us at [email protected].
Forum: Plugins
In reply to: [wpCentral] Outdates Plugins will not UpdateHi,
Apologies for the delay.
Are the plugins also not updated or only the number is not updated in wpCentral? Please tell us the plugin names with which you are facing the issue.
You can also open a support ticket with us by emailing your query at [email protected].
Forum: Plugins
In reply to: [wpCentral] Wordfence Firewall blocking your serversHi,
We tried to replicate the issue and wpCentral was not blocked by Wordfence at our end. However, wpCentral panel’s server IP is: 192.200.108.100
Please check and let us know if you still face the issue. If yes, please open a support ticket with us by emailing your query at [email protected]
Forum: Plugins
In reply to: [wpCentral] Plugin/Theme SetsHi,
That feature, I am afraid, is not yet present. However, we have added the request in our to do list and we will try to add it asap.
Should you require assistance with any further issues regarding wpcentral, you can email us at [email protected] to open a support ticket with us.
Forum: Plugins
In reply to: [wpCentral] remove wpcentral notice from my dashboardHi,
@patrisehenkel the notice disappears the moment you add your website in wpCentral panel at https://panel.wpcentral.co as suggested correctly by @mikeshinobi.
You can simply add your website to wpCentral panel to remove the notice from your website and then you can keep exploring wpCentral at your leisure as you get time.
Should you face any issues, you can open a support ticket with us by emailing your query at [email protected].
Forum: Plugins
In reply to: [wpCentral] Unable to add websiteHi,
Apologies for the delay in response.
Are you still facing the issues – @ysintos and @mayogard?
If yes, please open a support ticket with us by emailing your website’s URL and connection key or admin credentials at [email protected] to debug the issue.