softsleepysounds

Hi @laceyrod ,

Thanks so much for your reply.

Here is a screenshot of the shipping options settings in Woocommerce: https://snipboard.io/1WIqFn.jpg

I also tried to Preview Storefront, but the checkbox did not appear even then.

Here is the css in our child theme:

body ul.products li.product img{
    height:300px !important;
    width:100%;
	object-fit: contain;
}
.mc4wp-form input[type=submit]
{
	margin-top: 25px;
}

.social
{
	display: inline !important;
}

.woocommerce-store-notice {
	background-color: #99cc33;
}
body .gallery-item img {
    margin: -10px;
}

.call-back-feature a {
	display: none !important;
}

.woocommerce-info, .woocommerce-noreviews, p.no-comments
{
	background-color: #ff9900 !important;
}

.elementor-editor-active .elementor.elementor-edit-mode .elementor-editor-column-settings { bottom:auto !important; }

.entry-content:not(.wc-tab) p.woocommerce-thankyou-order-received

{
	background: #663366 !important;
}
.woocommerce-message
{
	background-color: #663366 !important;
}

.woocommerce-message .message-inner

{
background-color: #663366 !important;	
}

.wc-giftwrap .giftwrap_header_wrapper
{
	font-size: 160%;
	font-weight: 700;
	font-family: 'Schoolbell'
}
#cart_giftwrap_submit
{
	padding-right: 20px;
	padding-left: 20px;
}

@media only screen and (min-device-width : 320px) and (max-device-width : 480px)
{
.woocommerce ul.products li.product, .woocommerce-page ul.products li.product {width: 96% !important;}
	}

And:

/*
Theme Name: Shoptimizer Child Theme
Theme URI: 
Description: Child theme of Shoptimizer
Author: CommerceGurus
Author URI: 
Template: shoptimizer
Version: 1.1.0
*/

/* change the opacity of the category tiles below slider */

.image-feature a:before {
    background-color: rgba(0,0,0,0.15);
}

.grecaptcha-badge{display:none;}

The only css changes that I made recently was to try and get the colours of the notification bars in Woocommerce to be coherent with the colours of our brand, rather than blue/green, etc.

Any other ideas?

Thanks again in advance for your help!
Sarah

thanks so much @willem0 you are a star!
Really appreciate your help ??
Cheers,
Sarah

Apparently so! @eduits

Any fix?

Thank you!!
@sanujacom
I appreciate your help ??

Thanks, James. Sorry that I posted this here. I was having a lot of problems finding information on the commercial support page.

Thanks @bcworkz
I think that asking the host is the best plan too.
I haven’t ever run into this problem before, but it is certainly due to a different hosting set up.
Thanks again for your help ??

Thanks, @bcworkz
I got some help from this externally.
I think that is why you don’t see any 404 responses.
Thanks again ??

Thank you!
I think your logic is sound, and I haven’t uploaded the files to a subdirectory within the subdomain.
I really appreciate your help @jnashhawkins and yes, I have written to the web host for advice.
Cheers for now,
Sarah

Hi @bcworkz

Thank you for your reply.

I tried to move the folder to the public root folder, but it did not work, I still get the same page.

I don’t want to develop locally because I need my collaborators to see my work.

Perhaps I haven’t understood how to set the subdomain to point to the root folder. I thought I did this, but it is still not working.

Thanks in advance if you have any further suggestions.
Sarah

Hi @jnashhawkins

Thanks so much for your reply. I appreciate it!

I have searched high and low in the development91 directory and can’t find an index.html file.

Also when I try to load https://development91.businesssuccesspartnersaustralia.com.au/wp-admin I get a 404 page.

Could you possibly help to work out whether this is Apache or WordPress? I don’t know how to do this.

Thanks in advance for your help.
Sarah

Thanks for your help @fresatomica ??

You were right of course, there was a plugin conflict. And the conflict seems to with the Healthcheck plugin itself!

So, I have deactivated this and I will wait for an update from both plugins to see if that fixes things.

Thanks again for your help!
Sarah

Thanks t-p,

Maybe that thread says that I need to complain to my hosting provider? And that they set the max-user-connections?

I don’t understand the rest of those posts, unfortunately!

Thanks ??
Sarah

Thank you so much, Corrina!

I have a lot to learn obviously!
I had to make a few tweaks to the CSS in the Customizer, but it works now.

THANK YOU SO MUCH!! ??

Yes, thanks. It was there!
It is a mystery how it suddenly appeared there, but nonetheless it is fixed.
Thanks so much!
Sarah

Thanks so much for your help, Three Sons!

I think it might be my local pickup plugin that is causing the conflict.

There is also a great plugin that lets you test which plugin/theme is causing the problem on a website behind the scenes without changing anything on the live site. It is called: Health Check and Troubleshooting. I think it is made by WordPress.com

I hope you have a nice day. Thanks again ??
Sarah