Shohan Hossain Nabil - a11n

Hello,

Sorry to hear that you had a poor experience with our plugin. Would you mind explaining what issues you have had so far? Is there anything that you tried but didn’t work? We would love to hear from you so that we can point you in the right direction. Thank you!

Hello @alfresh,

Currently, custom taxonomy isn’t supported, so this is not possible with the MailPoet plugin out of the box. You are welcome to add it as a suggestion here. Our team will take it into account when discussing new features and improvements for the plugin ??

Thank you!

Hi there, Charles!

Underneath the express checkout button, there’s some text “— OR —”. Is there a way to change this with a snippet, say to “Or use the form below to use your credit card”?

The string OR is translatable within the plugin. This means you should be able to translate or change the string using a translator plugin (e.g., Loco Translate). Anything further than this would require some custom coding.

I hope this sets you in the right direction. Please don’t hesitate to reach out if you have any further questions.

Hello @castelquent,

To look into the issue further, could you please provide us with:

– A screenshot of your Square sync/connectivity settings in WooCommerce > Settings > Square.

– Square sync/connectivity logs. To enable Square sync/connectivity logging, please navigate to WooCommerce > Settings > Square > Enable Logging:

Link to image: https://d.pr/i/VBR0Kg

If it was enabled before, please navigate to WooCommerce > Status > Logs > choose square log file for the day when the issue happened, copy its content to a text file and attach to your ticket reply:

Link to image: https://d.pr/i/E0GvuN

If it wasn’t enabled, please activate it and run the sync again (or wait for an issue to reappear if it doesn’t happen every time).

Thanks!

Hi @0108daniel,

I asked it 2 times already.
Still no reaction back.

We haven’t received any ticket from you yet. Could you please email us directly at [email protected] instead? Make sure to include a link to this forum thread.

Thanks.

Hello @zuzlydesigns,

Good to know that you have already figured out the solution. Also, thanks for sharing how you managed to solve it.

Feel free to open a new thread if you have any further questions.

Hi @mystic512,

Fixed.
Most likely the problem was with jquery loading AFTER braintree plugin

Awesome! Glad that you were able to fix the issue. Feel free to open a new thread if you need any further assistance

Cheers!

Hi @boppar,

Could you please share a bit more about how you created this category page and how the texts on the images were added? Have you used any 3rd-party page builder for that?

It will be great if you could also share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Thanks!

Hi @npviktorov

Please follow the steps below to completely remove Facebook integration from your WooCommerce Store.

FIRST PART:
– Navigate to https://www.facebook.com/settings?tab=business_tools&ref=settings and then look for WooCommerce Integration.
– Please click in and a popup window will appear, please scroll down and click – Remove, and then confirm by clicking Remove again. https://d.pr/i/b20NbB
– It will finally get removed completely so you can make a new integration: https://d.pr/i/24P3ke

SECOND PART:
– Please deactivate the plugin and then delete it: https://d.pr/i/51mUAW
– And then access your phpMyAdmin, we’re going to manually remove the database left over that’s not yet removed after the deletion.
– PLEASE make sure that you create a full database backup before performing this step.
– Click on wp_options table, click on Number of rows and then select the highest number to filter the data, in my case I selected 500, to ensure that at least 500 entries are displayed, and then search for wc_facebook_, once found, please select them and delete them. Here is the screencast of the process: https://d.pr/i/TcWhlr

THIRD PART:
– Clear WooCommerce transient data: WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients (Button on right)
– Please install Facebook for WooCommerce again, and activate it.
– Navigate to Marketing > Facebook, click Get Started.
– During the process of reconnecting back to Facebook, please make sure to unselect Instagram shopping, as from my experience, it will trigger an error “Something went wrong”, resulting in an unsuccessful setup –you can add Instagram later: https://d.pr/i/6Z48pL

Please do the above steps, and let me know how it goes.

Hi @laurpm,

So maybe can you tell me how to clean install Facebook Woocommerce plugin, into WordPress?

Here are the steps:

FIRST PART:
– Navigate to https://www.facebook.com/settings?tab=business_tools&ref=settings and then look for WooCommerce Integration.
– Please click in and a popup window will appear, please scroll down and click – Remove, and then confirm by clicking Remove again. https://d.pr/i/b20NbB
– It will finally get removed completely so you can make a new integration: https://d.pr/i/24P3ke

SECOND PART:
– Please deactivate the plugin and then delete it: https://d.pr/i/51mUAW

– And then access your phpMyAdmin, we’re going to manually remove the database left over that’s not yet removed after the deletion.
– PLEASE make sure that you create a full database backup before performing this step.
– Click on wp_options table, click on Number of rows and then select the highest number to filter the data, in my case I selected 500, to ensure that at least 500 entries are displayed, and then search for wc_facebook_, once found, please select them and delete them. Here is the screencast of the process: https://d.pr/i/TcWhlr

THIRD PART:
– Clear WooCommerce transient data: WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients (Button on right)
– Please install Facebook for WooCommerce again, and activate it.
– Navigate to Marketing > Facebook, click Get Started.
– During the process of reconnecting back to Facebook, please make sure to unselect Instagram shopping, as from my experience, it will trigger an error “Something went wrong”, resulting in an unsuccessful setup –you can add Instagram later: https://d.pr/i/6Z48pL

Please do the above steps, and let me know how it goes.`

Hi @jeebuzgross,

Thanks for getting back and sharing the log with us. I haven’t noticed anything out of the ordinary there. However, the link to the screenshots you shared isn’t working. Can you please use https://snipboard.io for sharing screenshots? Kindly follow the instructions on the page, then paste the URL here.

We will be standing by for your response. Also, please don’t hesitate to reach out if you have any further questions.

Hi @grodonkey,

Unfortunately the problem still persists for me.

Can you please confirm if you are using the latest version of this plugin which is v1.12.4? If not, can you please update the plugin to its latest version and check again?

Hi @pxmalye,

Thanks for getting back to us.

From the CSS code you provided, the button’s color didn’t change.

Can you please try this below CSS code instead?

button.components-button.wc-block-components-button.wc-block-components-checkout-place-order-button.contained {
    background: #b34671;
}

From the screenshot: https://snipboard.io/ReDSy2.jpg, it didn’t have any error message, just can’t load the page if I use the WooCommerce block to add the cart, it is like this: https://snipboard.io/7u2tpf.jpg

Are you having this issue only while previewing the page? Do you see an issue on the front end after publishing the page?

We will be standing by for your response. Also, please don’t hesitate to reach out if you have any further questions.

Cheers!

Hi there,

Thanks for getting back.

Thought I had it solved yesterday, but it removed my burger menu on the mobile.

You can try applying @media rule on your CSS code to make sure it doesn’t apply on the mobile view. You can find more about @media rules here.

I hope this helps. Please don’t hesitate to reach out if you have any further questions.

Cheers!

Hello @luxfix,

Thanks Shohan

You are welcome. I am glad that the issue is solved now and thanks for sharing what has worked for you here so that others can be benefited from this.

@dirtbagtea Glad to hear it – thanks for letting us know!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Thanks.