MembershipWorks

Hi CharleyLeetham!

Unfortunately we do not have experience with the Members plugin. The MembershipWorks Login Connector plugin uses standard WordPress functions – wp_create_user to create the user account and wp_signon to sign in users. It is possible that this third-party Members plugin adds non-standard data to the WP user account or non-standard cookies when users sign in, thereby breaking compatibility with the standard WordPress functions.

Hello,

Calling wp_set_current_user(0) is part of the standard WordPress logout process – please see the source code for the wp_logout() function:

https://developer.www.ads-software.com/reference/functions/wp_logout/

Note that we do not call wp_logout() in order to avoid the do_action(‘wp_logout’,$user_id) which normally causes a (undesirable) page redirect.

It does appear that we did not call wp_destroy_current_session() which was introduced more recently, this will be added to the plugin in the next release.

Hello,

Please double check that there is no extra redirect rule that may cause this, the rules are processed in order so if an earlier rule exists it would continue to be processed. Make sure you restart the browser after clearing the WP and browser cache. In addition some website hosting providers perform caching on their end, so you will want to make sure that there are no “hidden” cache that needs to be cleared.

Hi akhilmr!

Boxes fall under Tabs in the hierarchy of the template, so the first thing to do is check that you do not have visibility settings on the Tab that would cause the entire tab to be inaccessible.

In addition make sure you are editing the correct template (Member SignUp vs Member Manage) have saved the template (by clicking on the Save Template button on the left) to save your settings.

For further questions please email us at [email protected] as we do not answer support inquiries on WordPress on a regular basis.

Hi akhilmr,

The tabs on the My Account page is based on the form template found under Customization > Member Manage, and so the tab list is not related to the folders. For more information on customizing the templates, please see Help > Customization > Membership Form Templates.

Please contact us at [email protected] if you need further assistance.

Hi wallacelin!

Glad you were able to figure it out and thank you for the follow up – this information is helpful for us if any other customer runs into the same issue.

Hi akhilmr!

If you are signed in as an administrator you do not meet the criteria as a member. So technically you are not permitted access. You should use a different browser where you are not signed in for testing.

The use of sf_shortcode(‘[memberonly]’) is not documented and is not officially supported. This information is provided on the basis that use of this function is as-is. Since it is not supported it is also subject to change without notice. There are no documented or supported functions in PHP to check if a member is signed in.

Hi akhilmr!

If the $response_results is blank you can give access. If the $response_results is not empty access should be prohibited.

Hi akhilmr!

You should be able to see your plugins in WordPress under the Plugins > Installed Plugins.

Note that the sf_memberonly(‘[memberonly]’) method only works if you are using MembershipWorks to manage your members. It is not a general method that is usable for any other membership plugin. In addition this method appears to be from a old support thread from 2016, it no longer works with the current versions of the MembershipWorks plugin. The equivalent function now is sf_shortcode(‘[memberonly]’);

Hi @tylertork!

The MembershipWorks Login Connector plugin by default overrides the Gravatar image for members with the image from the business card in their MembershipWorks profile. So if those members have not uploaded an image for their business card (or if you are not using that feature with your organization) it would display a generic/default imgae.

If you prefer to always use the Gravatar images, you can comment out the following line near the end of the MembershipWorks Login Connector plugin PHP file:

add_filter(‘get_avatar’,’sf_get_avatar’,99,5);

Hi Moira!

Unfortunately MembershipWorks does not integrate with MailPoet…

Hi @nbdawebsite!

We tried the website on an iPhone, android phone and an iPad and did not experience this issue. There is no dynamic script on the login widget that could cause the page scroll either…

Could it be due to an older version of the site that is cached on your devices?

H iakhilmr! We apologize for the late reply, please contact at [email protected] for fastest response in the future.

We have a number of customers using bbPress. Unfortunately we are not familiar with the document library plugin or any other similar plugins.

However with the MembershipWorks Login Connector members who login will also be signed in as a WordPress user. So you can setup bbPress and the document library to allow access to only users who are logged in to WordPress only (make sure you disable “anyone can signup” in the WordPress general settings). To provide another barrier of access to members, we would recommend also hiding the forum and document library behind a member only page, ie. redirect to the document library or forum only if the user is a member. This additional barrier verifies whether the member’s membership has expired.

Hi Lukas!

This error occurs if the posted data exceeds the limits specified by your web server configuration. So you will need to contact your web hosting provider to adjust the maximum (typically the “post_max_size” in the PHP config file) for the server.

Hi akhilmr!

If you do have the MembershipWorks plugin installed and active, then most likely the error is because you’re calling the function before the plugins have loaded. You need to run your function after plugins_loaded hook or later.