MembershipWorks

Hi mtporter!

There is no way to hide the “#!directory”

Hi mtporter!

It is not possible to show more than 1 profile. In this case the close button does not work since the shortcode indicates that only 1 profile is to be displayed, so there is nothing to show if the profile is closed.

Hi mtporter!

The event list widget does not contain any CSS in order to allow developers to style it as they see fit. As a courtesy, here are the CSS rules to introduce a break between image and title and to remove the bullet points:

img.event-thumb{display:block}
ul.sf_widget_event_list{list-style-type:none}

Hi Jason Hsu!

To help with diagnosis we’d need some tools/access:

1. A WordPress admin login so we can check/disable other plugins as necessary, as well as fix some HTML structure issues on your website (which can cause indexing issues).

2. Add us as a user to the Google Search console for https://www.gwboardoftrade.com so we can fetch the links as Google. We cannot use the “fetch as Google” feature without being a user on the domain’s search console.

You can remove the WP admin and Google Search Console users as soon as we’ve completed the diagnosis. Please send the access credentials to us at [email protected].

Hi Jason Hsu!

There is no way to automatically generate a sitemap but a sitemap would not fix the issue here – as you mentioned that you tried to fetch a URL manually using Google Search Console it said the “URL is available to Google.”. So even if Google is provided with all the URLs (through a sitemap), it is unable to index those pages.

Hi Jason Hsu!

Perhaps a different example with one of our customers would be clearer. If you type “site:wtagc.org biz” into Google search box, you will see many indexed pages with the “Ajax” URLs (eg. https://wtagc.org/directory/#!biz/id/51ba5ef9316de6df46909ef9) with the member’s name, city/state and short description.

So Google is capable of indexing our Ajax pages, and our system has been designed from the start to support Google’s Ajax crawling. Please refer to these articles as confirmation:

https://developers.google.com/search/docs/ajax-crawling/docs/learn-more
https://webmasters.googleblog.com/2017/12/rendering-ajax-crawling-pages.html
https://searchengineland.com/google-can-crawl-ajax-just-fine-322254

In this case something is blocking Google from indexing your directory profile pages. If you are using WP Engine please see the linked article on how to disable the robot redirect behavior.

https://wpengine.com/support/redirecting-bots-how-this-benefits-you/

Hi Jason Hsu!

Google does index MembershipWorks pages using Ajax crawling. For example, if you enter the following into the Google search box:

site:https://www.gwboardoftrade.com/ greens Kelowna

you will see that the description indicates:

“Search Clear. Search by location. Search by category. 19 Greens Kelowna Corp. 19 Okanagan Grill + Bar. 1st Class Auto Glass & Upholstery Ltd. 3BP Solutions.”

All the information in the description is generated by MW, so it is only possible if Google executes the Ajax and reads the HTML.

The issue may be your website host. Some hosting providers will alter the page behavior with robots. For example, WP Engine will redirect all URLs to the parent page (ie. the Business Directory page) and you have to disable that behavior manually:

https://wpengine.com/support/redirecting-bots-how-this-benefits-you/

If you are not using WP Engine, please check with your hosting provider as well as any plugins that may be causing this issue. I noticed that your web page does not load if I change my user agent to googlebot, so there is something unusual occurring there.

Hi LordGoran!

Unfortunately this plugin does not support wildcards in the URL except within the GET parameters…

Hi mtporter!

We do not provide custom CSS design services; for more information please see Help > Customization > CSS & Colors.

Hi mtporter!

At this time we do not track the number of profile hits. Note that each member profile has a unique URL, so if you have Google Analytics installed on your website then GA can track the page traffic.

Hi mtporter!

You can pull up a member’s profile by using the shortcode:

[mw open=”!biz/id/xxx”]

where xxx is the member account ID. However the profile would contain a “Close” navigation button that if clicked on would pull up the entire directory.

Also note that you can only use one [mw open=”…”] shortcode per page.

Hi mtporter!

Unfortunately at this time it is not possible to add a user to a folder automatically based on an add-on. If you are using the directory shortcode to display a featured directory, you can re-configure the shortcode to use labels instead – ie. you can use a shortcode that displays only members with Gold or Add On only.

If you are using the Member/Folder widget, it is not possible to pull from 2 levels/add-ons at the same time, but you may consider using 2 widgets instead – ie. 1 for the Gold and 1 for the Add-On.

Hi RM!

You can display the information on the cards, and the information does respect the privacy settings. However if you want to display information on the cards and block it from non-members the only option is to make the entire directory restricted to members only. It is not possible to display more/less information on the card depending on whether the user is a logged in member.

You can add CSS to just the page to hide the search box:

body #SFylpfnd{display:none}

Hi Cheryl!

We’re sorry to hear that MembershipWorks does not have the features you are looking for, sometimes there may be specific features a customer is looking for where we may not be the right fit/solution for their needs.

Ultimately the list of things our system (or any system for that matter) cannot do is infinite; our system has thousands of features but it may not matter if we do not have the few specific features a customer needs. So we encourage potential customers to schedule a (free) demo with us so they can determine if we are a good fit before signing up. In addition we do provide a 30-day money back guarantee if you signup for a paid plan, so if you find that we are not the right solution you can cancel within that time and receive a full refund.

The reason the documentation is only available after the install is because some of the documentation is dynamically customized to the account. For example the shortcodes would be different depending on your membership levels, or event categories, etc.

We also wish to address the following for others reading this:

2) Our directory/event/form shortcodes all are designed to take up an entire page and are not meant to be used as widgets. For example from the directory a user can click to a directory profile, and that directory profile is a separate URL – ie. the pages are dynamic and store state in the URL. That allows direct links to a directory profile or an event with a unique URL. But since there is only 1 URL state it is not possible to have multiple things on the same page (eg. a directory AND a calendar). We do have widgets that display a member sideshow or upcoming event list and those can be used multiple times per page.

3) The directory list uses dynamic loading when a user scrolls, which we feel is better suited to today’s mobile devices than pagination. However we understand some customers prefer pagination, and that is not an option we offer at this time.

5) The cards by default allow the display of an image/logo, name and a short description. In addition you can customize what loads on the membership cards – its is documented under Help > Customization > Directory List Template

6) You can re-arrange event categories by drag & drop.