Sovrn

Hi @lauralisa,

If you are trying to search products within a woocommerce application you are correct, they may not always populate appropriately through the Search Everything plugin. There are portions of tech within both plugins that are not compatible for certain uses. We apologize for the inconvenience.

If you have any further questions or concerns please do not hesitate to reach out directly at [email protected].

Best,
Sovrn Support

• This reply was modified 7 years, 4 months ago by Sovrn.

Hi @localjob,

Within the settings of the plugin, you have the opportunity to choose which section of your page will populate in each search. Simply choose from the options within the Search Everything Basic Configuration portion of the page and don’t forget to save your alterations!

If you have any further questions or concerns please don’t hesitate to reach out directly at [email protected].

Best,
Sovrn Support

Hi @enfueggo,

Thank you so much for your feedback and we are glad to hear that you are enjoying the plugin!

Our Engineering team is currently in the process of building out and updating our suite of plugins in an effort to consolidate our technologies as well as enhance the overall user experience. Your request is one that we have received from other users as well and is one that we are looking to implement in the future.

Please feel free to check back in for any new technological updates at any time and do not hesitate to follow up with any further questions.

Best,
Sovrn Support

Hi @malcsi2017,

In order to activate the Research Everything search bar on your website access the plugin Settings. Once there, make sure to check both the Enable research tool on compose screen box as well as the Enable search results from the web on compose screen box. If this does not fix your problem please feel free to reach out directly at [email protected].

Best,
Sovrn Support

Hi @pixeline,

Thank you for reaching out to sovrn support with your inquiry, we are happy to help!

At this point in time, this is not a filtered option but our dev team is looking to expand on this as we continue to update the plugin. We appreciate the feedback!

Our Engineering team is currently in the process of building out and updating our suite of plugins in an effort to consolidate our technologies as well as enhance the overall user experience.

Please feel free to check back in for any new technological updates at any time and do not hesitate to follow up with any further questions.

Best,
Sovrn Support

Hi @ma2n13,

Are you currently running any kind of custom CSS settings that could conflict with the plugin? Feel free to send us screenshots of these directly at [email protected] so that we can investigate further.

Best,
Sovrn Support

Hi @webziss,

In taking a closer look at your request, we have determined that it calls for technical escalation. A case has been created for our dev and engineering team to alter the span wrapping complication. As soon as confirmation of a fix has been provided I will reach back to you directly with further instructions.

Our Engineering team is currently in the process of building out and updating our suite of plugins in an effort to consolidate our technologies as well as enhance the overall user experience. As such, our most relevant solution may be an upcoming rollout.

Please feel free to check back in for any new technological updates at any time and do not hesitate to follow up with any further questions.

Best,
Sovrn Support

Hi @almamun2021,

We have responded to your email request and would love to continue troubleshooting the issue within that thread.

Looking forward to hearing back from you.

Best,
Sovrn Support

Bonjour @logindejapris,

Nous vous remercions de vos commentaires, nous sommes très heureux que vous aimiez le plugin! N’hésitez pas à communiquer avec d’autres questions ou préoccupations.

Meilleur,
Soutien de Sovrn

Hi @thundermarketing,

Thank you for providing your feedback regarding the new plugin update, it is appreciated! Our dev team will make sure to take this into consideration as they continue to make both point and feature releases in the future.

Please do not hesitate to reach out directly at [email protected] with any further questions or concerns.

Best,
Sovrn Support

Hi @sherry22 and @raygulick,

If you could send a screenshot of this issue directly to [email protected] we would love to take a closer look at the code populating these results.

Also, @raygulick is exactly right. In order to remove a specific category from populating in your search results simply access your plugin settings and choose the appropriate boxes within the Search Everything Basic Configuration field.

Best,
Sovrn Support

Hi @lulupont,

If you could reach out to us directly at [email protected] with as much information as possible we would love to help you troubleshoot the issue further. Screenshots are extremely useful in helping us to understand the root of the problem. Your error looks to be one of the few that we have received outside of the outdated PHP compatibility problems so we would love to take a deeper look.

We appreciate your patience and apologize again for the inconvenience.

Best,
Sovrn Support

Hi @imzeesaqib,

If you could reach out to us directly at [email protected] with as much information as possible we would love to help you troubleshoot the issue further. Screenshots are extremely useful in helping us to understand the root of the problem. Your error looks to be one of the only that we have received outside of the outdated PHP compatibility problems so we would love to take a deeper look.

We appreciate your patience and apologize again for the inconvenience.

Best,
Sovrn Support

Hi @lulupont,

As we pushed out the most recent update of our plugin, 3.6.4, we found that it will not work properly with sites on PHP 5.3.* or older. It requires PHP 5.4 or higher to function properly.

If your site runs on the older PHP 5.3.* you can still use our previous plugin version, v3.6.3, without a problem. It can be downloaded directly from WordPress at: https://www.ads-software.com/plugins/wordpress-23-related-posts-plugin/advanced/

We apologize for the inconvenience this has caused and please do not hesitate to reach out with and further questions or concerns.

Best,
Sovrn Support

Hi @relish1227,

Thanks for reaching out and we apologize for the inconvenience. When did you first start to notice the errors and plugins conflicting? We would love to get a timeline to determine whether or not an update, or which section of an update, caused this particular issue.

Best,
Sovrn Support