Tara King

I’m so glad it’s sorted out @garyploski! Thanks for coming back and explaining the fix for the rest of us.

Hi @bevilleliam — You might take a look at Gravity or Contact Form to Email. I haven’t used the second one, but they both look like candidates for your use case.

Hi @deciomure — SVG files are not supported out of the box on WordPress for security reasons. Do you have a plugin added that adds the ability to upload SVG? If yes, I would talk to the developers of that plugin to see if they can help with the alt text on your SVG image.

Found a plugin method for regenerating the thumbnails — I haven’t tried it myself, though. https://www.ads-software.com/plugins/regenerate-thumbnails/

Hi @okilla !

You might try to regenerate the image thumbnails using a plugin like https://www.ads-software.com/plugins/regenerate-thumbnails/.

I had a few more thoughts:

If you’ve comfortable trying out WP-CLI, there’s a command to regenerate thumbnails that might help out: https://developer.www.ads-software.com/cli/commands/media/regenerate/

If I were in your shoes, I’d delete one of the broken images entirely, and re-uplaod and re-insert it. If you can get a single image working, then perhaps we’d learn something about why the others aren’t working.

Hi @homdax!

You should be able to adjust the amount of vertical space that blocks take up in your theme layer — you may want to give other themes a try to see if you like the way they do it, or edit your child theme until the blocks look the way you’d like.

Hi @fountaini!

There should be an error in your website logs. Check the error log on your server. If you can’t find the log, please contact your host.

Enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://www.ads-software.com/support/article/debugging-in-wordpress/

You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

Thanks for the response @garyploski!

I see two separate issues here:

1. The images were missing from your server.
2. The site is not serving the images now that they are back in place.

For the first one, you may want to contact your host to see if they can help you find out why that happened. They may have access to logs or other information that we don’t have here on the forums.

For the second one, if you use the Media Library to insert the image into the page, does it work?

@perez628 – I’m sorry to hear you have a similar problem. Please open a new thread detailing your issue, rather than trying to solve both issues here.

Hi @nafimulabir!

One way you could achieve this is by setting a cookie when a visitor takes the action you want them to take, then checking to see if they have the cookie when they return.

This post seems relevant to you: https://wordpress.stackexchange.com/questions/21752/setting-custom-cookies-in-wordpress

My only caveat with this suggestion is that cookies are now regulated by law in many places and you may want to look into cookie compliance laws, e.g. https://www.cookielaw.org/the-cookie-law/.

Hi @johnda!

You might take a look at some of the plugins used for flagging content: https://www.ads-software.com/plugins/tags/flagging/

Alternatively, I found this plugin for a similar use that you might find interesting: https://wordpress.stackexchange.com/questions/42456/how-to-make-simply-report-button-on-posts

Caveat on both: I haven’t used or reviewed any of these options. Good luck!

Hi @dominique1203!

It looks like the Theratio theme is a paid (commercial) theme. If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

Try asking at:
https://oceanthemes.ticksy.com/

Good luck!

Hi @ighsite!

It looks to me like you are using Elementor as a page builder. You may need to create a post template that more closely aligns with your vision for those single post pages. I’m not terribly familiar with Elementor, but there are some good videos and blog posts out there on how to customize your post layout using Elementor that might help.

Hello @cmb42!

Hmm, this one sounds so frustrating! I’m sorry you’re having this issue.

It sounds to me like your CSS files aren’t loading, if you’re seeing unstyled text. One thing I’d try in your situation is inspecting the page using developer tools to see which CSS files the page is trying to load (if any) and if there’s anything wrong with those.

I’m also wondering if there’s an easier way to accomplish a local set-up that would still be sufficient for your purposes (e.g. using VirtualBox). In any case, trying a different kind of local environment might shed some light on the issue you’re having at DigitalOcean.

You may also want to reach out to DigitalOcean to see if they have any tips for set up on their servers.

Good luck!

HI @jjbiztraffic!

Right now, for a multisite to support WebP, it looks like you’ll need a touch of custom code in the form of a mu-plugin. It’s something you could try yourself, if you wanted, but it may be easier to hire a developer to work on it.

Otherwise, work *is* ongoing to make this work for multisites, so it could also work to wait for that work to be released (https://core.trac.www.ads-software.com/ticket/53167).