Spectretek

Andrea:

Follow Bill’s advice and the issue should get fixed. Unfortunately, it sounds like the admin account is being locked.

You will need to wait until the account becomes unlocked and then login to create a new user.

If the account keeps getting locked, you can create a new user through your MySQL database although this can be fairly technical if you have never used a database before.

Thank you Tim.

Hi Jeff:

Yes, in this case I would recommend you replace those specific files from a known good source (downloaded from www.ads-software.com). To be safe, you can download the current files to your computer as a backup.

I have not encountered this issue before. Here are a couple suggestions you could try.

• Have you tried downloading and extracting the latest version and then replacing the files listed above?
• Navigate to the folder on your server and verify that the file ownership and file permissions are correct.

Hi Cunjo,

Thank you so much. That fixed it for me.

You are the best!

Hi Cunjo,

Thank you for looking into this.

The URL is https://mypaleocoach.com/paleo-diet-food-list/

Regards,