SpiderThemes Support

@kampot888 ,

Currently, BBPcore does not have a built-in prefix feature. However, the functionality you are looking for can be achieved using the BBPC Ajax Forums widget available in our BBP Core Elementor Pro package.

You can view an example of this feature in action here: BBP Core Demo

@kampot888 ,
Regarding the Freemius BBP Core Conflict, Thank you for your feedback. We have already contacted Freemius regarding this issue. Rest assured, we will work on resolving it and make the necessary repairs.

@kampot888 ,
Thank you for reaching out.

We haven’t personally used the Advanced Editor Tools plugin with BBPcore, but you can give it a try. If it doesn’t work as expected, you may need custom support to integrate it properly with BBPress and BBPcore.

Let us know if you need any further assistance.

@kampot888

Thank you for reaching out to us with your queries.

1. Regarding the “I’ve the Same Question Button”, we’ve taken note of this. We’ll work on this as a priority, and once it’s resolved, we’ll keep you updated.
2. As for the topic suggestion feature, could you please share any specific examples or details about the functionality you’re looking for? This will help us better understand your needs and explore the possibility of implementing such a feature in the future.
3. Regarding compatibility with Polylang, yes, BBP Core is fully compatible with Polylang, so you can use it in a multilingual setup.

If you have any additional questions or suggestions, feel free to reach out. We’re always here to help.

@kampot888 ,

Thank you for reaching out to us.

Regarding the translation issue, could you please let us know which specific parts of BBP Core cannot be translated using the Loco Translate plugin? If you could share the details with us, it would help our team identify and resolve the issue more efficiently.

As for compatibility with Bricks Builder, BBP Core currently does not offer direct support for Bricks Builder. However, we recognize its growing popularity and are considering adding compatibility in future updates based on user demand.

If you have any further questions or need assistance, feel free to let us know. We’re here to help.

@alpivi Hello,
Thank you for your question. EazyDocs doesn’t impose a strict limit on the size of the knowledge base, as it is designed to handle a substantial amount of content. However, performance can depend on factors like hosting quality, server resources, and optimization practices (e.g., caching, database indexing). For very large knowledge bases, using a robust hosting plan and implementing performance optimizations will ensure smooth operation. If you encounter any performance issues, feel free to reach out to our support team for assistance.

@ajachocki ,
The issue you are experiencing has already been fixed in the latest update.
To resolve this issue, you will need to recover the accordion content one last time. Once this is done, future updates will not require any manual recovery, and you won’t encounter this problem again.

@andy_moyle ,
The issue regarding the early loading of the text domain has been fixed. You will receive this fix in the upcoming version. We appreciate your patience.

@justwyndham ,
We have resolved the issue in the latest version of the plugin. Kindly update to the newest version, test it, and let us know if you encounter any further issues. We would be happy to assist you further.

@kmaynard @bekee ,
To clarify, after clicking “Attempt Recovery,” are the accordions still reducing to a single block labeled “Content 1”?
Additionally, if this issue persists, could you let us know if it happens only when edits are made, or does it also occur on pages where no edits have been applied? This will help us better understand the situation and provide a solution.

@bekee Could you please share your site URL so we can check the issue in detail?

While we don’t have a specific timeline for the next release at the moment, rest assured that we’re actively working to address this as soon as possible. We appreciate your patience and understanding.

@morten_hjort Could you provide temporary access to a testing site so we can further investigate and assist you effectively?

Hello @kmaynard ,

Our support team has already addressed your concerns, but you may have missed their responses. For your convenience, here are the replies shared earlier:

1. Screenshot – https://prnt.sc/1_6_cr3acYyD
2. Screenshot – https://prnt.sc/qwY6Aad0p7Jz

We understand the frustration regarding content disappearance and compatibility issues. Our previous responses mentioned the current version, the upcoming update, and steps to troubleshoot. However, we did not receive further responses or additional information from you to proceed.

It is disheartening for our team to see a 1-star review without further communication or collaboration to resolve the issue. We are always ready to help and address any concerns you may have.

Hello @bekee ,

Has the issue occurred on the frontend as well?
Additionally, are all the old accordions displaying an “attempt recovery” message? If so, this will be the last time this happens, and in the next version, this notice will no longer appear.

Please let me know so I can assist you further.

Hello,

Could you please provide a screenshot of the string translation section where the title has been translated? This will help us better understand the issue and assist you more effectively.

Thank you!