spinsupport

Hi Priyanka,

Could you resend it to [email protected], please? We’re currently updating our email address to [email protected]. Our [email protected] email is not active for the past days.

Your assistance is highly appreciated.

Hi,

I have now submitted a ticket for this issue.

Hi,

We have made a two test: 1. Activating the WooCommerce Easy Checkout Field Editor plugin, and 2. Deactivating the WooCommerce Easy Checkout Field Editor plugin. With the two testing we confirm that there are payments received in the sandbox, please see screenshot here:

1. Activating the plugin: Payments were received successfully in the sandbox environment (see screenshot: https://gyazo.com/d1e5201076a7c493bd3d54eb1bde99f7).
2. Deactivating the plugin: Payments were still received successfully in the sandbox (see screenshot: https://gyazo.com/9c23de7da66306f1462075a8df78616e).

However, we are not receiving any actual payments from PayPal in our live store.

Given the sensitive nature of this issue, I would appreciate it if we could discuss this further in a private conversation. Please let me know if you have a secure channel available for more detailed information and troubleshooting steps.

Thanks for your reply Joost!

We are experiencing an issue with our PayPal payments and suspect the plugin WooCommerce Easy Checkout Field Editor, Fees & Discounts by SysBasics might be the cause. We use this plugin to hide address and billing information on the checkout page.

Our concern is that hiding this information might be preventing payments from reaching our PayPal account, even though we receive tracking IDs. We would greatly appreciate any insights or suggestions you may have to resolve this issue and ensure our PayPal payments proceed smoothly.

Hi Ewout,

I think no.1 is what I wanted. Are you doing a custom jobs?
If yes, how much will be the price for this one?

Thanks!

Hi Ewout,

Thank you so much for replying.
In the generated PDF invoice and packing slips I just want to have two sections where is separates the order that needs to be ship and backorders. E.g on the first section it will display the orders that will be ship and the second will be the list of the backorders.

Thank you!

Regards,

Hi Ka2,

Thank you soo much for the quick reply. The code you gave save me a lot. ??

Cheers,