spiraledgeuk

Anyone else having this issue or got any ideas?

Thanks for the getting back on this @wfpeter , that is what I suspected.

Hi @wftiffany thanks for getting back to us on this. Hope this helps anyone else encountering this issue.

It is now working again. For anyone else encountering this issue, a combination of whitelisting IPs (Cloudflare and site) and clearing cache on both the hosting and Cloudflare eventually solved it, but I am not sure which of these actually did the trick.

Can you see anything?

Ok thanks, I have done that, I also sent the scan logs.

Hi @wfadam thanks for this, so I added a rule for the site’s IP address and the scan still fails to start, both with and without start scan remotely set (although I can see the IP being allowed in the Cloudflare logs). Is a rule also needed for the WF IP range perhaps? Or other suggestions welcome!

Plugin authors, any ideas on this please?

Thank you @webtoffee for quick reply – this works great.

Thanks @stephjacq, the issue turned out to be the plugin Easy Review Reminders causing scheduled tasks to fail, in case this helps anyone.

@ninjew, thank you for the quick reply, that entirely solved it!

Thanks for the replies, enabling the core extensions worked for me, although it was not clear this needed to be done. Some issues still persist where we customised some of the templates in the child theme but at least it now works ??