sponser1

Hey, yea Google merchant center support team just replied to my email and they said it’s happening because my main currency of my store and products feed on Google merchant center is USD, and because USD is the currency of United States and United States prices are exclude tax then automatically it display “+tax” after the price of products on my Google shopping no matter which country I target.
So basically my only option is to change my whole store currency to ILS instead of USD.
But I have another idea that I would like to know if it’s possible from your side of your plugin. I am using WPML multicurrency plugin on my website and I have set prices of my products with ILS currency with this plugin, it’s just that it isn’t not the main currency. So my question is, if there is a way to sync my products to Google merchant center with your plugin but with ILS currency and with the USD currency?
I attach a screenshot of the product edit section for you to see how it looks like: https://snipboard.io/py8oWm.jpg

Or, if you have another idea I would be glad to hear it.

Appreciate the help,
Thanks

Hey, thanks for the help.
Full page screenshot from my end: https://snipboard.io/OkSfXZ.jpg
Store address settings on woocommerce: https://snipboard.io/Mo12gz.jpg
https://snipboard.io/VHjEw9.jpg

I contacted Google Shopping support and they couldn’t help me and told me to contact you guys.
I’ll try to contact Google Merchant Center support as well.

Appreciate the help

System report: https://gist.github.com/therealog2/7afa84e36942ef658b8f81b47a103bd9

And yes that product is from google shopping page. I think you can not find it because it is in the results for Israeli customers. Try to write on google: “drippo new balance” and you should find some of similar products of mine. Also, as I said before, I think this issue occurs only for Israeli customers.

Thanks

link to the product you asked for: https://drippo.com/product/new-balance-1906d-protection-pack-white/

Product edit page: https://snipboard.io/CquxgE.jpg
https://snipboard.io/GT9Q6V.jpg
https://snipboard.io/1OM69X.jpg

I am also pretty sure that this issue occurs only for Israel customers.

Thanks

Hey appreciate the help.

WooCommerce > Settings > Taxes: https://snipboard.io/ukyMTI.jpg
WooCommerce > Settings > Taxes > Standard Rates: https://snipboard.io/azMR5v.jpg
I do not have reduced rates and zero rates, and also there is tax setting on my Google Merchant Center account because I did not include United States on my shipping options.
An example of the issue: https://snipboard.io/vKrW2n.jpg

Thanks for the help.

• This reply was modified 10 months ago by sponser1.

Solved the issue.

Thanks

I did not follow the instructions you linked yet as now for some reason it changed but now a lot of Product Issues appear.

Screenshot: https://ibb.co/dJvdMfG

Also, there are 203 products on my site and it synced only 114.

https://quickforget.com/s/bb9948eb0d2b4a0b024ffd16ce741a827b1096aa24cd2851

Hey, still same result: “There was an error loading your merchant center product statistics. Merchant Center account is not set up.” and “An error occurred while retrieving your product feed. Please try again later.”
System report: https://quickforget.com/s/fbf433584cdb89d37664e102641e03bf1e800607e3a6e525

I tried to do the setup again and after it synchornize my products it redirect me to the “Product feed” page and gave me the same error as before but also pop up a new error: “There was an error loading your merchant center product statistics. Merchant Center account is not set up.”
My Merchant Center account is ready and everything is set I doubled checked, so I do not understand what is the problem.

Hey, I managed to fix it.
Thanks

Any help please?

Hey, yes I managed to solve it by my self.
I have another issue regarding woocommerce emails but I’ll open another Topic for it.
Thanks!

I managed to figure it out, the WP-Optimize causing these issues when Minify Javascript and Minify CSS enabled. When I disable, the website works all fine. But the thing is that I do want to enable these option so my website would run faster, so is there any way to enable it without it broking my site?

Any help someone? I tried everything and can’t figure it out..