sprocker

Thanks for your response…

I can confirm all plugins are up to date, but “Product quantity inputs” was an out-of-date version…I updated that to the correct one and I think it has sorted it!

cheers!

aaah thanks….that explains it…thanks

FYI: Your request (30108) has been received and is being reviewed by our support staff – in case it helps tracking it

Your request (30108) has been received and is being reviewed by our support staff.

Yes- I have already done that….will send it it again now…

Where will I find the the fatal error log of woocommerce

Same error here too….

Any news on this? thanks

### WordPress Environment ###

WordPress address (URL): https://staging.oxneyestate.com/wp
Site address (URL): https://staging.oxneyestate.com
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.6
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 192 MB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: ?

### Server Environment ###

Server Info: nginx/1.21.0
PHP Version: 7.4.19
PHP Post Max Size: 128 MB
PHP Time Limit: 180
PHP Max Input Vars: 3000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.0.34-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.3.0
WC Database Prefix: wp_
Total Database Size: 81.36MB
Database Data Size: 51.63MB
Database Index Size: 29.73MB
wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.61MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 11.52MB + Index: 9.61MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.52MB + Index: 7.03MB + Engine InnoDB
wp_alp_pickup_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.31MB + Index: 0.38MB + Engine InnoDB
wp_ctf_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_login_redirects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 4.45MB + Index: 0.14MB + Engine InnoDB
wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 10.52MB + Index: 8.03MB + Engine InnoDB
wp_posts: Data: 9.52MB + Index: 0.67MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_gsc: Data: 0.45MB + Index: 0.80MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Data: 0.48MB + Index: 0.03MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.31MB + Index: 0.27MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.23MB + Index: 0.06MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gc_activity: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wpfingerprint_checksums: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfingerprint_diffs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.09MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

acf: 5
acf-field: 82
acf-field-group: 6
attachment: 1143
custom_css: 2
holiday-cottages: 7
lambboxes: 3
nav_menu_item: 33
o-discount: 1
o-list: 1
oembed_cache: 13
page: 22
popupbuilder: 1
post: 28
product: 78
product_variation: 9
recipes: 3
revision: 1148
sa_slider: 1
shop: 21
shop_coupon: 1
shop_order: 297
shop_order_refund: 10
slick_slider: 9
stockists: 5
tablepress_table: 5
testimonial: 1
testimonials: 3
ticket-meta-fieldset: 2
tribe_events: 29
tribe_organizer: 1
tribe_tpp_tickets: 2
tribe_venue: 1
tribe_wooticket: 462
vc_grid_item: 6
woo_product_tab: 4
wpcf7_contact_form: 1
wpspaios_slider: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (3) ###

WooCommerce PDF Invoice, Packing Slips, Delivery Notes & Shipping Labels: by WebToffee – 2.7.9
Hosting Tools: by 34SP.com – 2.4.1
WooCommerce: by Automattic – 5.3.0

### Inactive Plugins (55) ###

Admin Menu Editor Pro: by Janis Elsts – 2.14.2
Advanced Custom Fields: by Elliot Condon – 5.9.6
Advanced Local Pickup for WooCommerce: by zorem – 1.2.9
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.8
Age Gate: by Phil Baker – 2.15.0
Aperitif Core: by Qode Themes – 1.2
Aperitif Membership: by Qode Themes – 1.0
Contact Form 7: by Takayuki Miyoshi – 5.4.1
Custom Twitter Feeds: by Smash Balloon – 1.8.1
Disable Comments: by WPDeveloper – 2.1.1
Disable Gutenberg: by Jeff Starr – 2.4
DZS Parallax Showcase: by Digital Zoom Studio – 1.11
Envato Market: by Envato – 2.0.6
Essential Plugins Bundle: by WP Online Support – 1.0
Event Tickets: by The Events Calendar – 5.1.4
Event Tickets Plus: by The Events Calendar – 5.2.4
Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1
HubSpot for WooCommerce: by MakeWebBetter – 1.2.1
Loco Translate: by Tim Whitlock – 2.5.2
mPDF addon for PDF Invoices: by WebToffee – 1.0.2
Password Protected: by Ben Huson – 2.4
Peter's Login Redirect: by Peter Keung – 2.9.9
Popup Builder: by Sygnoos – 3.84
Post Types Order: by Nsp Code – 1.9.5.6
Qode Framework: by Qode Interactive – 1.1.3
Rank Math SEO: by Rank Math – 1.0.65
Simple CSS: by Tom Usborne – 1.1.1
Slider Revolution: by ThemePunch – 6.4.11
Slider Revolution Bubblemorph AddOn: by ThemePunch – 2.2.2
SlidersPack Pro - All In One Image/Post Slider: by WP OnlineSupport – 1.0.3
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.1
SVG Support: by Benbodhi – 2.3.18
TablePress: by Tobias B?thge – 1.13
The Events Calendar: by The Events Calendar – 5.7.0
The Events Calendar PRO: by The Events Calendar – 5.7.0
Tribe Tickets Localize Patch: by John Smith – 1.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.56

WooCommerce Accordions: by Magnigenie – 1.1
WooCommerce Gift Cards: by SomewhereWarm – 1.5.2
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels: by WebToffee – 2.7.9
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.10.0
WooCommerce Product Tabs: by Nilambar Sharma – 2.0.3
WooCommerce Square: by WooCommerce – 2.5.1
Woo Discount Rules: by Flycart – 2.3.7
WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.58
WP All Export: by Soflyy – 1.2.8
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
WP Crontrol: by John Blackbourn & crontributors – 1.10.0
WP Fingerprint: by 34SP.com – 2.1.2
WP Responsive Recent Post Slider Pro: by WP OnlineSupport – 1.5.6
WP Slick Slider and Image Carousel Pro: by WP OnlineSupport – 1.6.4
WP Testimonials with Rotator Widget Pro: by WP OnlineSupport – 1.4.3
YITH WooCommerce Quick View: by YITH – 1.6.2
YITH WooCommerce Wishlist: by YITH – 3.0.22

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: 34SP.com WP Redis

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1047 - /shop/
Basket: #1043 - /basket/
Checkout: #1044 - /checkout/
My account: #1045 - /my-account/
Terms and conditions: #331 - /terms-of-use/

### Theme ###

Name: Storefront
Version: 3.7.0
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 26,189
Oldest: 2021-05-08 12:44:19 +0100
Newest: 2021-06-08 12:40:47 +0100

Pending: 4
Oldest: 2021-06-08 12:55:47 +0100
Newest: 2021-06-11 01:45:43 +0100

### Status report information ###

Generated at: 2021-06-08 12:42:07 +01:00

I had already tried that before I contacted you….

With the plugin disabled the errors stopped.

just sent, thanks ticket number is 28082.

would rather not posts all this info on here – can I send that to you independently? thanks

sorry – I needed to tick to disable – now done and works perfectly!

Brilliant plugin!

This is the Searching page: https://snipboard.io/G5RhY0.jpg

Victorian Tasmanian Quartz – gives 116 results so seems to be using “or” ==> https://www.scripoworld.com/?s=victorian+tasmanian+quartz

“Victorian Tasmanian Quartz” gives 0 results ==> https://www.scripoworld.com/?s=%22victorian+tasmanian+quartz%22

Why is the “And” not being used? do I need to re-index after the setting are changed?

Thanks

Another question if I may….

I have set the Default operator to AND but I I am not getting the results I was expecting.

For example – if I search for three words eg victorian tasmanian quartz

The results I get include products that contain on of the three words – not all of them.

How do I ensure that the search results only show products that have all three words included in their description?

Thanks

YES! it worked GREAT!!!!

Thanks