spulut

Hi,

Thanx for quick reply.

I am sure that I don’t missed anything here. But I see an issue is continues.

Facebook for WooCommerce also updated to new version.

Please see these screenshots: https://we.tl/t-gwYJB3SXHA

Hi,

Yes, I confirm it. It is last updated. I already changed to 3 old versions to test that maybe 2.6.14 is giving an error.

Then updated to 2.6.14, because old versions are also the same error.

Thanks.

Hi,

I think this is something not right between Facebook and WooCommerce configurations.

Please check these screenshots: https://we.tl/t-0PJhLtg09i

Thanks

Hi,

1. THESE ALL DELETED. THERE IS NOT ANY PRODUCT CONNECTED TO FACEBOOK. CATALOG ALSO DELETED FROM FACEBOOK BUSINESS.

You will likely have to delete the products one by one from the Edit Product page, using the “Delete products on Facebook” option.

https://d.pr/i/5YjEcU

2. DISCONNECTED ALREADY AND THE PROBLEM STARTED FROM THAT DISCONNECTION.

Once that is done, try disconnecting the app from within Marketing > Facebook within the WP Admin

https://woocommerce.com/document/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/#section-1

3. ALSO REMOVED AND LEFT ON REMOVED LIST.

Then, log in to your Facebook account and navigate to the Business Integrations section:

https://www.facebook.com/settings?tab=business_tools&ref=settings

Under the Active tab, click WooCommerce Extension V2 then, scroll down and click on Remove to remove the app.`

4. AN ISSUE IS CONTINUES. Catalog ID is missing.

Thank you.

Hi! No answer yet.

Removed everything, database, Pixel, Catalog, uninstalled Facebook WoCommerce, uninstalled plugin and spent 5 hours and nothing. Catalog ID is missing.

Again added some details from Staging website to Database and tested again, nothing. Catalog ID is missing.

I don’t understand anything.

No support answers.