SM Rafiz

Hello,

Can you please provide us with the ticket ID so that we can check?

Thank you.

Hi,

For Team plugin Pro version support, kindly create a ticket from our website.

Thank you.

We hope the above solution can resolve your issues. We’re marking this issue as resolved now.

Thank you.

We are glad that everything is sorted out fine. Thank you for your nice words.

If you like our work, can you please consider giving us a 5-star rating from here? It will help us grow.

Thanks again.

• This reply was modified 2 years, 4 months ago by SM Rafiz.

Hello @mikepfive

Please paste the below CSS in Dashboard->Appearance->Customize->Additional CSS. It will resolve the image duplication issue.

.single-team .rt-team-container .rt-content-loader img + img {
    display: none;
}

Thank you.

Hi @singhwise

We have tested the problem you described, but found no such issues. If both users are administrators, then both users can see all the testimonials because this is the default WordPress behavior. You need to make sure that both users have the Administrator role in the user profile (https://prnt.sc/Pk2ToQUDE-6Y).

However, if you use custom user roles with the help of any membership plugin, then this issue might occur. Please make sure all the admin users have the WordPress user role Administrator.

Thank you.

We are glad that everything is sorted out fine. Thank you for your nice words.

If you like our work, can you please consider giving us a 5-star rating from here? It will help us grow.

Thanks again.

Hello.

From what I understand, you are asking for this type of layout: https://prnt.sc/k_wtlorAasxH

It can be done with some custom codes.
Please go to Dashboard->Appearance->Customize->Additional CSS and paste the following CSS codes and Publish:

body.home .tss-carousel.swiper-autoheight .swiper-wrapper {
	height: auto !important;
}

body.home .tss-wrapper .single-item-wrapper h3.author-name {
	min-height: 60px;
}

body.home .tss-wrapper .tss-carousel3 .item-content-wrapper {
	min-height: 220px;
}

These codes will transform your testimonials like the above screenshot.

If you have any other issues, please let us know.

Thank you.

Hi @bethuber
Greetings. From the link you provided, I can see that the slider auto-height is working fine. Auto-height means that the height of the slider will dynamically adapt and change the total height of the slider section with respect to the currently visible slide height.

As you can see from your testimonial section, the height is changing when the slide changes to adapt the slide height. Please check the reference screenshots:
Slide-1: https://prnt.sc/koTn4cQz-Vof
Slide-2: https://prnt.sc/nLK-kX21Ckhm

If you want to disable auto-height, just untick the Autoheight button from the Shortcode Generator. Then the slider section height will be fixed and not be changed when changing the slides.

Thank you.

Hello @mikepfive

Sorry to hear the unfortunate behavior. We have checked the new version (4.1.4) and found no issues regarding the featured image duplication. It seems you are using Blocksy theme. We have also checked the plugin with the Blocksy theme and found everything is working as it should.

Can you please update the Team plugin to the latest version and let us know? We need to check the sources of the team page to find out the problem.

Also please note that you need to update the Team plugin to the latest version because the latest version contains some major updates.

Thank you.

• This reply was modified 2 years, 4 months ago by SM Rafiz.

Hi @pigsound

That’s great! We are glad that you have sorted out the solution by yourself.

Thank you for using the Testimonial Slider plugin. Have a nice day.

Hello,

We hope the above solution can resolve your issues. We’re marking this issue as resolved now.

Thank you.

Hello @fulbrightpoland

Sorry to hear about the unfortunate behavior. Can you please share the site link containing the team Shortcode so that we can check the problem? Which layout have you been using? It will also be nice if you could share a screenshot of the Shortcode settings.

You can troubleshoot the problem in the following ways:

1. Checking & re-saving the settings from Team->Settings.
2. Checking & re-saving the Shortcode from Team->Shortcode Generator.
3. Creating another Shortcode with another layout and using it in a test page to check the new Shortcode behavior.
4. If nothing is working, perhaps deactivating other plugins and changing the theme to Twenty Twenty Two will help you identify the problem.

If you have any issues, please let us know. We will assist you so that you can use this plugin flawlessly.

Have a nice day. Thank you.

Hi @anchalgarg

If you want to change the sort order of the foods, please follow the below steps:

1. Go to Food Menu -> All Foods
2. If you click on the ‘Quick Edit’ button in any of the foods, you will get an expanded view of that food. There is a text input named ‘Order’ (Screenshot: https://prnt.sc/9IRr8dQXkAql). This order represents the numeric display order of the foods. Please update the ‘Order’ of all the foods according to you sequence.
3. Go to your shortcode from Shortcode Generator and select tab ‘Filtering’. Here scroll down and change the ‘Order By’ parameter to ‘Menu Order’ and ‘Order’ parameter to ‘Ascending’ (Screenshot: https://prnt.sc/-mU_eoiEfTA1)

If you follow the above process, your foods will be displayed in the proper sequence.

Thank you.

Hi @pablopaul

We hope the above solution can resolve your issues. We’re marking this issue as resolved now.

Thank you.