SRD75

Great, thanks

Thanks Janilyn,

I can add my normal WooCommerce products to the smart bundle, but the LearnPress products are not being returned in the search results when adding a new product to the smart bundle.

Help appreciated.

Hi @janilyn409,

I have purchased and installed the pro version of your plugin. I’ve added the licence key.

When I create a new WC product, I select “Grouped Product”, and I can add some WC products, but when I enter the name of the LearnPress course, it is not found.

Help appreciated.

Thank you so much

Hi,

Thanks for your assistance.

When we replaced the images with new images, all those new images were broken, see https://staging.silcgroup.com/about/team-old/

When editing the first toggle seen on mobile view of https://staging.silcgroup.com/about/team/, the image is not broken:

The image code is

<img class="alignnone size-medium wp-image-25796" src="https://staging.silcgroup.com/wp-content/uploads/2024/02/Koby-Jones.jpg" alt="Koby Jones" width="200px" />

On the front end, this code becomes:

<img decoding="async" src="https://staging.silcgroup.com/wp-content/uploads/2024/02/Koby-Jones.jpg" alt="Koby Jones" width="200px" class="alignnone size-medium wp-image-25796" srcset="https://staging.silcgroup.com/wp-content/uploads/2024/02/Koby-Jones.jpg 938w, https://staging.silcgroup.com/wp-content/uploads/2024/02/Koby-Jones-261x300.jpg 261w, https://staging.silcgroup.com/wp-content/uploads/2024/02/Koby-Jones-889x1024.jpg 889w, https://staging.silcgroup.com/wp-content/uploads/2024/02/Koby-Jones-768x884.jpg 768w, https://staging.silcgroup.com/wp-content/uploads/2024/02/elementor/thumbs/Koby-Jones-150x150.jpg 1042w" sizes="(max-width: 938px) 100vw, 938px">

It seems the broken image on the front end is

https://staging.silcgroup.com/wp-content/uploads/2024/02/elementor/thumbs/Koby-Jones-150x150.jpg

which is a 404.

Help appreciated.

Also, on a real mobile device, none of the images show (logged out of WP).

Help appreciated.

Hi @ricav

If we resize the desktop browser down to tablet width, most of the images don’t show:

Hi. There is no Pro standalone version?

(I don’t think need the Pro bundle)

Thanks

Hi @kimmyx

Thank you for your response.

I’ve submitted a ticket through your support portal.

The problem popup is for Jen Tan, which you didn’t test ??

Also, in incognito, no popups work at all on https://staging.silcgroup.com/about/team/ while logged in, or logged out in incognito, or in a browser I’ve never used before, or after clearing the cache.

Also, troubleshooting so that Popup Maker and Elementor are the only plugins active, and with Twenty Twenty Three theme active the problem remains.

Help appreciated.

• This reply was modified 8 months, 4 weeks ago by SRD75.

Beaut, thanks @aracelil, that fixed it.

FTR, I changed all elements to be hidden on desktop, laptop, mobile, saved the page, then reversed the change, setting all elements to show.

Hi @rivac

Here is the screencast

No elements are set to not display on tablet, mobile.

So a Pro bundle is required, there is no Pro standalone version?

Thanks

Hi @briantp,

Following up to see if there is a standalone Pro option?

Thanks

Great, thanks Brian,

Can we purchase just a single “Pro” version of your plugin? (to enable the basic pro features)