Sreejith Acowebs

Hi,

We apologize for the inconvenience. We have checked the page link you provided; unfortunately, we only see the black color badge. Could you please check again, and if the issue persists, kindly send us screenshots of the page and the badge backend settings?

Hi,

It was great to hear from you that our plugin works well for you. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future.

Hi,

Thank you for your patience. We have fixed the issue and released a new version. Please update and let us know.

Hi,

We do have the option in the pro version of our plugin.

Screenshot: https://www.awesomescreenshot.com/image/51343158?key=ba6517c5744e7ad506996ac21c62867b

Hi,

We apologize for the inconvenience. To help resolve this issue, could you please share a screenshot of the problem along with the debug log? Also, let us know which PHP version your website is using.

Thank you

Hi,

We hope your issue is resolved. If not, don’t worry—we’re here to help! You can also find detailed support through our website chat. If your issue persists, we may need to check your rules and settings more closely. Please don’t hesitate to reach out; we look forward to your response.

Hi,

Could you please remove the current text, add a single text without spaces for testing purposes, check if the issue still exists, and let us know?

Hi,

We have released a new version (5.1.8). Please update the plugin. If the issue still exists, we will need to perform a detailed check of your theme. We also provide custom support through our website chat. Please update the plugin and let us know.

Hi,

We have replicated the issue in our local environment, but unfortunately, the issue did not occur. In the shared screenshot, we noticed that you applied this rule for a specific user. Could you please confirm if the issue happens with the same user role? Also, please check the attached video and let us know if any other setting is missing. You can also contact us through our web chat, which will help us investigate the issue in more detail. We appreciate your patience and look forward to your valuable response.

Video : https://www.awesomescreenshot.com/video/32205300?key=b9e2cc317e740e5f3dd54733141cd553

Hi,

We have reviewed the issue, and it will be resolved in the next update. We appreciate your patience. If possible, we have made a small change in the code. You also have the option to contact us through our website’s chat for faster assistance before the version update.

Hi,

Thank you for the suggestions. We will try to implement this feature if it is possible, and we will release it in our future updates. Could you please provide a screenshot of this feature implemented on your site? It will help give us a clearer picture of the idea. Once again, thank you for the suggestions.

Hi,

Could you please share a screenshot of your rule? It will help us replicate the issue on our end.

Hi,

Sorry for the issue you are facing. Could you please share the pricing rule page again? I think you missed attaching the screenshot. Based on the details, we will try to replicate the issue in our local environment and get back to you soon.

Hi,

Thank you for using our plugin, and we apologize for the delayed response. Based on your requirements, we need some clarification. If we understand correctly, you want to display both discounts separately, right? In other words, you’d like to show two types of prices: the product price discount with tax and without tax, correct?

Hi,

Thank you for your patience. It is possible to change the numbers after the decimal separator. To do so, go to WooCommerce -> Settings -> General, and modify the ‘Number of decimals’ field. After changing the setting, please check if the first issue still exists. If so, please contact us with a screenshot of the rule settings.