SSL Zen

@saz25 I checked your website for any issues using https://letsdebug.net/cancareatlanta.org/1221298 and I don’t see any problems. Can you please try using HTTP authentication and see if that works?

@prompt-care Do you mind raising a support ticket within a plugin? Unfortunately, I cannot help you without your website url.

@giant007 Have you used any other plugin to generate SSL certificate?

Hello @goodst8114 ,

Please check our response to your email and get back to us with the details. Thank you.

Hello @goodst8114,

Thank you for your patience so far. We have done a detailed review of your account and have responded to your email. Kindly take the required action and respond to us once done.

Hello @wderooij,

Thank you for contacting us. We have responded to your ticket using our support email. Please check.
Let me know if you still have any doubts.

Hello @dmnspprt,

Thank you for contacting us. Kindly contact us using our support email Id support@sslzen(dot)com with the error details and we will get back to you.

Hello @inetready,

Thank you for contacting us. We checked your website and found it not functional and live. Kindly set up your DNS correctly and try setting it up again.

Adding to the above, Let’s Encrypt SSL certificates have a validity of 90 days but can be renewed indefinitely. As long as you have a subscription with us, we will automatically renew the SSL certificate and you do not have to take any action.

We have responded to your email too. Please check and get back to us with the details.

Hello @aksinia,

Thank you for contacting us. Kindly contact us using our support email is support@sslzen(dot)com with a detailed explanation of the issue you are facing and we will help you out.

Hello @demeursjes,

Thank you for contacting us. Kindly check our docs here –
https://docs.sslzen.com/article/9-install-ssl-certificate-on-apache

This should help.

Hello @saz25,

Thank you for contacting us. Kindly contact us using our support email ID and we’d surely help you out.
Support email : support@sslzen(dot)com

Hello, @sxweightgoals,

Thank you for contacting us. Kindly follow the common questions and support docs for the free version plugin here – https://docs(dot)sslzen(dot)com.

Hello @hudawp,

Thank you for contacting us. We apologize for the inconvenience caused. We take about 12-15 hours to respond to our premium user’s emails. According to our records, we cannot see a difference of more than 10 hours between our conversations.
I have responded to your email with the details. Please check and get back to us if you have any doubts.

It’d be really nice if you could also take away the 1-star rating since it doesn’t promote the plugin in the right way.
Thanks.

Hello @lestexas60,

Thank you for contacting us. I assume the issue has now been resolved. Feel free to drop us an email if you face similar issues in future.

Hello @marubi,

Closing this ticket since the issue has been resolved over the email.