staceyusborne
Forum Replies Created
-
Forum: Themes and Templates
In reply to: [GeneratePress] Inquiry About GeneratePress Lifetime LicenseForum: Themes and Templates
In reply to: [GeneratePress] Payment pending for 2 daysHi there,
I just saw your other email in our other support and it looks like we were able to get this fixed for you ??
Please let me know if we can help with anything else ??
Forum: Themes and Templates
In reply to: [GeneratePress] Payment pending for 2 daysHi there,
I’m so sorry for the delay on this. I was out of the office as we were moving – this should have been taken care of by someone else while I was out.
I have added your payment to your account.
Again, I’m really sorry for the delay here.
Let me know if I can help with anything else ??
Forum: Themes and Templates
In reply to: [GeneratePress] Purchased gppremium but don’t remember accountHi there,
Can you please send me an email through our “Account/Billing” tab here and I can take a look for you?
https://generatepress.com/support/
Thanks ??
Forum: Themes and Templates
In reply to: [GeneratePress] Create an Account Generate SupportHi there,
Can you please contact us through our contact form “Account/Billing” here: https://generatepress.com/contact/
Thanks ??
Forum: Themes and Templates
In reply to: [GeneratePress] GP Premium Version 1.9.1Hi there,
this forum is for the free GeneratePress theme.
WordPress forbids us from answering any questions relating to Premium plugins in this forum.
If you have questions about GP Premium, then you need to raise a support topic in premium support – follow the link below:
Forum: Plugins
In reply to: [Facebook for WooCommerce] Products no longer SyncingHi Jim!
Thanks for the reply! I updated this morning and it seemed to have fixed the issue.
Have a great afternoon
Stacey
Forum: Themes and Templates
In reply to: [GeneratePress] Unable to download Marketer themeHi there,
The Marketer site library template is currently only available with GP Premium.
Forum: Themes and Templates
In reply to: [GeneratePress] Questions about premium and colors / bannersNo problem! ??
You can send us an email through our pre-sale questions here: https://generatepress.com/contact/
Forum: Plugins
In reply to: [WP Show Posts] Infected webpage detectedHi there,
This is likely a false positive on your end.
We’ve just looked over and re-ran the latest version this morning on virustotal and it came up 100% clean.
Forum: Themes and Templates
In reply to: [GeneratePress] Check if my GP premium plugin is original fileHi there,
The only place to purchase GP Premium is through our website: https://generatepress.com/premium
Forum: Themes and Templates
In reply to: [GeneratePress] GeneratePress Header FooterHi there,
Sorry for the delay – I think I just responded to your email. ??
Forum: Plugins
In reply to: [Facebook for WooCommerce] 2.1.0 Orders Management API@christineskyverge In the WooCommerce Order Admin. I manually adjusted them, I assumed there was no other way to update this since it was already refunded.
Forum: Plugins
In reply to: [Facebook for WooCommerce] 2.1.0 Orders Management API@christineskyverge yes, I’ve updated and haven’t had the issue again but it’s still not showing the refund(s) that have been sent in my orders from when this glitch happened. Will this be fixed?
Forum: Plugins
In reply to: [Facebook for WooCommerce] 2.1.0 Orders Management APIThis glitch caused the refund I was sending to send 3 times.. this was after my plugin was updated this morning.. I updated the plugin again and it seems to be working fine now. although in now in the hole for the glitch that caused this refund to send more than once.
- This reply was modified 4 years ago by staceyusborne.
- This reply was modified 4 years ago by staceyusborne.