stagbeetle63

Esmi
Got a competent friend to help This worked. Excellent advice.

The problem seems to lie with a faulty upgrade, plus very old plugins or those no longer supported.

Many thanks
RESOLVED

thanks you’ve been really helpful. I’ll reread the guides and try this. signing off for now

no I can log into FTP, I am just wanting to check that the content is backed up as I thought before leaping into this. so I may not be able to resolve now.

it sounds to me like deleting most of the files except the content is like deleting the site and reuploading which makes me nervous…

I can’t get through to my hosting service re the backup of the content…

twentyfourteen won’t work with my site design is this just an interim measure?

is this just download wordpress 3.8 and then transfer those files using ftp to the site?

no there are no phantom twentyten or plugins folders now

done both the plugins folder and the theme folder I use twentyten renamed and the website https://www.winchmorehillquakers.org.uk just disappears, url produces a blank page

will try that thanks

so to recap when I change the name of that theme folder to something else, the site disappears. any clues about what to try?

I logged out of filezilla and back again and these folders disappeared.

sorry for delay. yes I can still see this after I renamed it, as both still seem to be there

I can see both the original names and the .hold versions in filezilla!? weirdsville

wpsite/wp-content/etc etc

twentyten which is my theme and plugins

Filezilla allows access to the relevant files and directories.

currently the site exists I just cannot log into admin nor can other users

when I made the two changes above, these took place, the folders were renamed, but all that happened was the site disappeared!

any further suggestions

the hosting service helpdesk is swamped with other issues at present.

because of time zone (in London) may not be able to sort tonight. thanks for help.