starcarlton

Caleb – “There is no structure for it to know when to create a new authorization.”

Exactly – that is what I need though.
Creating a new order for small add-ons becomes cumbersome when it comes tome to capture the funds.

My current system which is custom – has a revenue adjustment area where you can put in an amount – add a description – enter their credit card info – and put another authorization on the card. When the order ships – it will capture both authorizations.

Mike – regarding your comment – to make things clearer.

I need to be able to authorize a SECOND amount (extra items – fees) on top of the original authorization. So there would be two or more authorizations per order – depending on what the customer changes/wants after they placed the order – then when you use the dropdown to capture the funds – it will capture BOTH authorizations.

My current set up allows me to do this – so the credit card processors WILL ALLOW IT – as I have to do this a couple times a week – and have been for 10+ years – it’s a matter of having a plugin that will make it happen.

The problem with just sending them a new bill where they have to pay for the whole thing again + the additional items is – I would have to go into my merchant account and void the first transaction – which will tie up those funds for the customer – as the authorization or mark will not drop off their account for 3-4 days at the least. When you are talking about 5K and up orders – customers can’t have those funds stuck in pending status for that long – or don’t have enough room on their card to have two charges of that size pending.

Being able to just add smaller amounts to the existing order makes more sense.

I have no other choice but to pay a programmer to try and build this function because I am too far along to switch e-commerce platforms now.

I am not sure how everyone can get by without being able to charge credit cards from the backend.

sreeani – go make your own post – your issue has nothing to do what this thread is about.

Yeah – I know how to do it the drawn out way – but I was trying to avoid logging into my merchant account – and wanted to just do it on the order page like my current system. If I have to log into my merchant account – I might as well just enter the info manually.

It really sucks that woocommerce is set up this way – as I really like the way it functions except for this. I just had what I need done happen 2x today – so logging into my merchant account isn’t an option.

Also – I actually did open a ticket with Woothemes support last week – and we are getting nowhere. (#443758)

They are telling me to use the invoicing system – which doesn’t do what I need it to do.

Regardless of which plugin I am currently using ..

It seems none of the gateway plugins let you do what I am asking about.

So I am looking for someone that has an idea how to make this work.

I highly doubt the plugin author is going to change their entire plugin within 1-2 weeks just for my situation. And it looks like the plugin offered from woocommerce is free – so there is no reason for me to continue paying for the same thing.

This is the one I am currently using:
https://woocommerce.com/products/authorize-net-aim/

This one that is made by woocommerce:
https://www.ads-software.com/plugins/authorizenet-woocommerce-addon/

says this in the information:
12) This plugin does Support Capture a previously authorized charge for same or less capture amount than authorized amount in woocommmerce interface

“a previously authorized charge” – which is the initial charge – and not charging items that were added on. So that version won’t work either.

Due to the nature of the products I sell – I only authorize every transaction until the order ships. That is how I currently have it set up.

If you add an extra item to an existing order where the funds have not been captured – Authorize.net will only capture the funds from the initial transaction – it will not – take the new total with the added on items.

That is the problem

I have tested it several times – and when I mark an order as shipped and capture the funds – it will only capture the initial payment – and not the added on item(s)

Answers

1) Lots of customers order from my current site which is not wordpress or woocommerce based.

2) I am looking to use woocommerce for a new version of my current website. I am not currently using woocommerce – I am testing out a mock site.

3) I take both phone orders and customers order via the website

4) I don’t create invoices as I don’t need to.

5) Authorize.net

6) There are no other plugins to help me with this – as there are none that exist as far as I can find that allow you to process credit cards on the admin side of Woocommerce.

Basically – I need to be able to do revenue/order adjustments on the admin side of a customers order – and authorize/ charge them for the items or fees that were added onto an existing order. I do not wish to log into authorize.net and do it that way. I do not wish to create a new order everytime someone needs an extra part after placing an order. I need to do it from the backend of woocommerce on the customers order page.

see last comment above

I am just worried that if I build an entire site on an IP – it will be difficult or cause url problems when switching to the real domain name.

Wondering if it would be better to build the site using the real domain name and just changing the hosts file.

Would it be the same as just building the site on a throwaway domain name – or is it better and easier to switch to the real domain name if building the site on an IP address?

Thanks