stardustent

That worked, actually!

Thank you so much for your assistance.

Update: This issue still has not been resolved. My hosting details still say that everything is up and running correctly–which clearly isn’t the case.

Somehow the wiring to the database got messed up BUT all of the details in the config file real exactly as the details provided in my hosting say.

Hi, thanks so much for your reply!

I checked all of the details in the wp-config file and changed the phpMyAdmin password back to what was reflected in that file but using MD5 in the dropdown. However, I’m still getting the same response:

“Error establishing a database connection
This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at StardustV2.db.4630528.hostedresource.com. This could mean your host’s database server is down.

Are you sure you have the correct username and password?
Are you sure that you have typed the correct hostname?
Are you sure that the database server is running?
If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.”

I tried to instal this plugin twice and it told me that there was an installation error. I am running the most up-to-date version of WordPress.

I seem to be having a different issue with the re-installation. After having gotten all of this squared away, I had a white screen pop up in the place of the website.

After searching and reading numerous troubleshooting suggestions that other people have had, I looked to make sure the database and version numbers were all the same–one number was different in the config file so I changed it to what the database had listed. Tried refreshing and the screen is still white.

I know it’s possible that I did the reinstall incorrectly, but I deleted everything because it all had the malware codes attached to it and I wanted to make sure that everything was going to be clean.

I have also tried renaming the plugins folder, and that still gave me a white screen. Is it easier to just delete this particular database and begin everything all over again with the fresh install?

Oh my goodness. I feel like I should have caught that. Thank you sooooooooo much for your assistance!

Sure! I generated the keys via this website and had copied and pasted them in to the file. I’ll change them again too.

define('SECURE_AUTH_SALT', 'PntiPP/h{CSL3b; eoT@ajo~_TSZo-u?<HOJjgA%}X#]VTmZ$T4/-B(KhNY5+wey');
define('LOGGED_IN_SALT',   ',z,Hw :X>+0LBGy:S5?#72aLh+>;1#B}x|AeVf)aq{C#ur@Y0*S@+CW=[(FU|hZG');
define('NONCE_SALT',       'mj5|Y^)^cf+):3o {+k.d5~2<code>$|h$26|:O/+D<+-iezK +4XI%ZCd?BBmWS</code>=v7q');
define('FORCE_SSL_LOGIN', true);
define('FORCE_SSL_ADMIN', true');

This is lines 56-66.

/**#@-*/

/**
 * WordPress Database Table prefix.
 *
 * You can have multiple installations in one database if you give each a unique
 * prefix. Only numbers, letters, and underscores please!
 */
$table_prefix  = 'wp_';

/**

Thank you so much, Tara!!! Will do!