stedocli

ok

I tried it but it didnt work. I can give you access to the site so you can see it yourself.

ok I will try adding

I also disabled all of the plugins with the exception of easy digital download plugin.

Please view this link: https://www.shop.dondii.com/music/

I looked in admin folder and the ajax file hasn’t been altered.

Hello I changed the theme to Avada and I still get the same “Your Cart Is Empty” I reached out to theme seller he said things were ok, reached out to the host, they said things are ok. Need your help.

Hello, thanks for looking into it. I deactivated all of the plugins except easy digital download and the problem is still there. What should I do now?

ok I will, also does this change the file url when sending link for download e.g. a different url?

Here is info:

### Begin System Info ###

— Site Info

Site URL: https://www.shop.dondii.com
Home URL: https://www.shop.dondii.com
Multisite: No

— Hosting Provider

Host: DBH: localhost, SRV: shop.dondii.com

— User Browser

Platform: Windows
Browser Name: Chrome
Browser Version: 63.0.3239.132
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/63.0.323
9.132 Safari/537.36

— WordPress Configuration

Version: 4.9.2
Language: en
Permalink Structure: /%category%/%postname%/
Active Theme: Music Maker 3.0.2
Show On Front: page
Page On Front: Frontpage Sections (#365)
Page For Posts: Blog (#367)
ABSPATH: /home/heaven77/public_html/shop/
Remote Post: wp_remote_post() works
Table Prefix: Length: 3 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, processing, active, inactive

— EDD Configuration

Version: 2.8.17
Upgraded From: None
Test Mode: Disabled
AJAX: Enabled
Guest Checkout: Enabled
Symlinks: Disabled
Download Method: Direct
Currency Code: USD
Currency Position: before
Decimal Separator: .
Thousands Separator: ,
Upgrades Completed: upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs
Download Link Expiration: hour(s)

— EDD Page Configuration

Checkout: Valid
Checkout Page: https://www.shop.dondii.com/checkout/
Success Page: https://www.shop.dondii.com/checkout/purchase-confirmation/
Failure Page: https://www.shop.dondii.com/checkout/transaction-failed/
Downloads Slug: /downloads

— EDD Gateway Configuration

Enabled Gateways: Test Payment
Default Gateway: Test Payment

— EDD Tax Configuration

Taxes: Disabled
Tax Rate: 0
Display On Checkout: Not Displayed
Prices Include Tax: No

— WordPress Active Plugins

Akismet Anti-Spam: 4.0.2
All In One SEO Pack: 2.4.4.1
Coming Soon Page & Maintenance Mode by SeedProd: 5.0.17
Contact Form 7: 4.9.2
Easy Digital Downloads: 2.8.17
Instagram Feed: 1.6
Limit Login Attempts: 1.7.1
One Click Demo Import: 2.5.0
Responsive Pricing Table: 5.0.4
Strong Testimonials: 2.29.1
Tuxedo Big File Uploads: 1.2
WP Menu Cart: 2.6.1

— WordPress Inactive Plugins

Hello Dolly: 1.6

— Webserver Configuration

PHP Version: 5.6.33
MySQL Version: 10.0.31
Webserver Info: LiteSpeed

— PHP Configuration

Memory Limit: 528M
Upload Max Size: 256M
Post Max Size: 8M
Upload Max Filesize: 256M
Time Limit: 400
Max Input Vars: 1000
Display Errors: N/A
PHP Arg Separator: &

— PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed

— Session Configuration

EDD Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/cpanel/php/sessions/ea-php56
Use Cookies: On
Use Only Cookies: On

### End System Info ###