steph1369

Actually, it is not working yet…I can display another Bot on my webpage but still not mine.

Hi,

in the Show Chat Box on: All Pages Except the Following = checked.
and nothing else below.

By digging into the Console and comparing the html source of the chatbot Ask Ronny Watson from AlwaysEnthusiast, I noticed that my web page (generated by WP) does not include the script call to the ChatBot.

section starting at:
<script type=’text/javascript’>
/* <![CDATA[ */
var settings = {“delay”:”0″,”minimized”:”1″,”position”:[“bottom”,”left”],”title”:”Ask Ronny Watson”};
/* ]]> */
</script>
<script type=’text/javascript’ src=’https://science-network.tv/wp-content/plugins/conversation-watson/app.js?ver=4.8.3′></script&gt;

It seems the app.js is not loaded or called, so the chat pop-up does not appear.
I copied it manually into the html WordPress page, and it’s now working.

I can not use the plugin to configure it, but is is a start.

any idea on why the code is not included/generated by the plugin is welcome :-))

Thanks

I believe the plug-in installation did not work well with my version of WP (I tried WP 4.7, 4.8, 4.9)…Can I install manually ? I did not find the manual setup instructions.

thanks

Also, I tried to put wrong credentials and the plugin then returns error: Unauthorized: Please ensure you entered a valid username/password and URL

when I put the right settings, then ok. no error msg. settings are saved. So I am sure I enter the proper settings…

Hi,
I did simply copy the full “Workspace URL” from your Deploy->Credentials page into the plugin’s setting.
It looks exactly like you mentioned:
https://gateway.watsonplatform.net/conversation/api/v1/workspaces/{workspaceID}/message/

for the username and password: I take them from the Deploy->Credentials page, in the Service Credential section.

When I use the exact url for the IBM site (Deploy), the plug-in returns “settings saved”, so all seems good….

…but the chat box does not appear on the web site. but I don’t get any error message anywhere.

I initially built a chatbot and tried to use the plugin to display it, with no success. So I completely deleted it from the IBM Watson conversation and I now only work with the default Car Dashboard – Sample.

– where can I look to get some log or error ?
– is it possible that the IBM watson service is not responding because the limit of 25 entities was reached when I created my own ChatBot …given that the default Car dashboard workspace already has 25 entities (which is the limit on the Lite service).

any help would be appreciated !

Thanks

Hi,
I have the same problem reported by @wolfandgentlemen and @alwaysenthusiast.

I entered the credentials but it does not work.
https://gateway.watsonplatform.net/conversation/api/v1/workspaces/{workspaceID}/message/

I took the {workspaceID} of the [Car Dashboard Sample] from the Watson->Deploy->credentials but no luck.
I took the complete url from the Watson->Deploy->credentials but no luck.

and I still cannot figure out the workaround suggested by @alwaysenthusiast.
I tried to enter https://gateway-fra.watsonplatform.net/conversation/api/v1/ (removing whatever came after /v1/) but the PlugIn returns an error msg “Please ensure you entered a valid workspace URL.” and does not let me save.

Can you please help ?
Thanks