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Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter stephanierose

    (@stephanierose)

    Its very frustrating that this issue isnt caused by me and when i google up this issue, many people have this problem and all the plugin supporters do is ask for the system status and just pointing blindly that its not their fault, that its the theme’s fault, update fault, ‘go to Storefront and see if it happens again’ I CANT REPLICATE the issue to know what its causing! IT DEFINATELY IS A BUG. why do i as a non techie have to solve a problem that isnt mine. i will take the task to find a solution and post it here. if u want to click this thread as solved, WHEN IT ISNT, go ahead. i will open up a new one when ive found the solution TO HELP OTHERS when nobody bothers to help

    Thread Starter stephanierose

    (@stephanierose)

    This was a code that i used a year ago when customers bought in my shop and i couldnt see what colour they chose. this code solved the problem, nobody would help me..?

    add_filter( 'woocommerce_product_add_to_cart_text', function( $text ) {
    	global $product;
    	if ( $product->is_type( 'variable' ) ) {
    		$text = $product->is_purchasable() ? __( 'Farben W?hlen', 'woocommerce' ) : __( 'Read more', 'woocommerce' );
    	}
    	return $text;
    }, 10 );
    Thread Starter stephanierose

    (@stephanierose)

    Today something even worse happened. No name, no address, no email, just an IP address is showing, plus the item he/her purchased. i have not even changed a single thing on the website and its already hiding name email and address, they do appear on the email notification. but on the admin site. nothing. i started with ‘missing address’, now everything is missing. problem is, it doesnt happen in a pattern, mostly all clients data comes through on the admin site, just sometimes nothing at all, but i get their data only thank God through email notification. can it be that these clients are buying through anonym VPNs or something? i cant explain why it sometimes happen. 80% doesnt happen

    Thread Starter stephanierose

    (@stephanierose)

    I understand everybody is pointing at the other at this current moment. My theme says its Woocommerce, you say its them. I have another theme on my own online shop a year ago which had a similar but worse problem. A php fix helped.

    The only thing that is beeing changed in these

    astra-child/woocommerce/emails/customer-completed-order.php
    astra-child/woocommerce/emails/customer-note.php
    astra-child/woocommerce/emails/customer-processing-order.php

    is that a small special message to clients are beeing placed there only using <p> things. can nobody help me get a simple php code that forces missing data (name, address) to be placed on the admin when its missing?

    Thread Starter stephanierose

    (@stephanierose)

    Im so afraid to update as updates might cause crash problems and im seeing crashes in your newest posts already. Im building this website for a friend. I myself also have an online shop, missing shipping data on the admin site i never experienced, but i have experienced that i couldnt see which colour my customer chose. it was about a year ago. i then found a php code but i now cant find it anymore, and it was those days not based on shipping

    Thread Starter stephanierose

    (@stephanierose)

    Hello i found out that i only had to go to Customizer > Global > Colors > Content Background and it did its job as my other pages were made from Astra without content background colors needed. Thank God it was just as simple as that. But interesting why i couldnt use CSS !important though. Oh well im good for now. Thank u for your prompt reply

    Thread Starter stephanierose

    (@stephanierose)

    hi can i message you privately the url?

    Thread Starter stephanierose

    (@stephanierose)

    Hi still not working. I know there is a php call back code. Cant you provide me this important help

    Thread Starter stephanierose

    (@stephanierose)

    Hello thanks for reaching out. I really do hope for a single php work out on this, like a call back force, that if this every happens again, a php code will pull it to the admin site..

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://woestijntruffelsap.nl
    Site address (URL): https://woestijntruffelsap.nl
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    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.8.0
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    WP Version: 5.9
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    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: nl_BE
    External object cache: –
    
    ### Server Environment ###
    
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    PHP Post Max Size: 768 MB
    PHP Time Limit: 240
    PHP Max Input Vars: 5000
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    OpenSSL/1.1.1d
    
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    Default Timezone is UTC: ?
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    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
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    WC Database Prefix: wp_
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    attachment: 114
    cookielawinfo: 6
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    customize_changeset: 43
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (24) ###
    
    All-in-One WP Migration: door ServMask – 7.53
    Child Theme Configurator: door Lilaea Media – 2.5.8
    Code Snippets: door Code Snippets Pro – 2.14.3
    Contact Form 7: door Takayuki Miyoshi – 5.5.3
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    Essential Addons for Elementor: door WPDeveloper – 4.9.7
    Elementor Header & Footer Builder: door Brainstorm Force
    Nikhil Chavan – 1.6.5
    
    Kadence WooCommerce Email Designer: door Kadence WP – 1.4.9
    Loco Translate: door Tim Whitlock – 2.5.8
    Premium Addons for Elementor: door Leap13 – 4.7.6
    ReviewX: door WPDeveloper – 1.4.2
    Advanced Shipment Tracking for WooCommerce: door zorem – 3.3.1
    Advanced Flat Rate Shipping For WooCommerce: door theDotstore – 4.0.1
    WooCommerce Blocks: door Automattic – 6.5.0
    NextMove Lite - Thank You Page for WooCommerce: door XLPlugins – 2.15.0
    WooCommerce Stripe Gateway: door WooCommerce – 5.9.0
    Germanized for WooCommerce: door vendidero – 3.7.2
    WooCommerce PayPal Payments: door WooCommerce – 1.6.3 (bijgewerkt naar versie 1.6.5 is beschikbaar)
    WooCommerce: door Automattic – 5.9.0 (bijgewerkt naar versie 6.1.1 is beschikbaar)
    WooLentor - WooCommerce Elementor Addons + Builder: door HasThemes – 2.1.2
    WP Maintenance Mode & Coming Soon: door Themeisle – 2.4.3
    WPFront Scroll Top: door Syam Mohan – 2.0.7.08086
    Sequential Order Numbers for WooCommerce: door WebToffee – 1.4.2
    
    ### Inactive Plugins (0) ###
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Winkelbasis: #17 - /shop/
    Winkelmand: #18 - /cart/
    Afrekenen: #19 - /checkout/
    Mijn account: #20 - /mijn-rekening/
    Algemene voorwaarden: #1841 - /agb/
    
    ### Theme ###
    
    Name: Astra Child
    Version: 3.7.5.1643970964
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Astra
    Parent Theme Version: 3.7.5 – 3.7.7 is beschikbaar
    Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: astra-child/woocommerce/emails/customer-completed-order.php
    astra-child/woocommerce/emails/customer-note.php
    astra-child/woocommerce/emails/customer-processing-order.php
    /home/u562518680/domains/woestijntruffelsap.nl/public_html/wp-content/plugins/reviewx/partials/storefront/myaccount/order-table.php
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: NL
    WooCommerce currency supported: ?
    PayPal card processing available in country: –
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: ?
    
    ### Action Scheduler ###
    
    Afgerond: 331
    Oldest: 2022-02-02 11:32:05 +0100
    Newest: 2022-02-06 17:50:17 +0100
    
    In afwachting: 3
    Oldest: 2022-02-06 21:24:02 +0100
    Newest: 2022-02-06 21:24:02 +0100
    
    ### Status report information ###
    
    Generated at: 2022-02-06 19:13:16 +01:00
    
    Thread Starter stephanierose

    (@stephanierose)

    Hi sorry i found the problem. It was from my Woocommerce Germanized Plugin, I just need to go to Woocommerce –> Germanized –> Preisauszeichnung –> Produktlisten and deactivate both Delivery Time and Unit. Thank God, ugh what problems i keep facing new bout learn out of it

    sorry mrntc for posting again and i hope your issue will be solved from the developers. I wanted to edit my message for the last time, but somehow i cant anymore. im new here, no idea how these forums work.

    I solved mine. I checked the consoles through ‘view source’ and everywhere were things in red listed, when i hovered, it showed Hummingbird everywhere. So i deactivated hummingbird and now its working smoothly

    Im having the same problem too. I place something in my cart and its in infinite loading, images blinking black and white. Got Astra as Theme, Plugins: Woocommerce Germanized, Woolentor, Autoptimize, Hummingbird.

    As my store isnt online and still in progress, i will leaving the plugin and defect cart on for you guys to see. mimok.ch (masks and ‘bubu test’ are in stock to test).

Viewing 12 replies - 1 through 12 (of 12 total)