Stephen

Thanks, Pascal. I am using Safari. I updated the plugin and pasted .voice-search-button { top: 33px; right: 75px; }, with and without the . before voice, into the Jetpack CSS Editor as you instructed (it populated lines 1-4.) Still not seeing the microphone in the search box. ??

Thanks, Pascal. Download the development version and then what? Upload using FileZilla? Upload to what file? The download file is unzipped…should I zip it before uploading.

Re: Jetpack Custom CSS, assuming I can find this file, do I add the code anywhere?

The Plugin description made it seem so simple. “Just download from the WP Directory.” Is the above only necessary to place the Plugin in the Header? Where else would suggest it go to simply just download per your intention?

Thanks for your help.

Hi Pascal:

Please have a look at my site and Search Bar. Is it not displaying the voice search because I have it in the Header (and do I resolve this per Luke’s issue)? Where else and how would you suggest it be placed on the Home Page?

https://www.palmspringsgreathomes.com

Thanks,

Steve

mbrsolution:

Just wanted to thank you again for trying to help. I changed permissions and the plugin still didn’t work. I have also learned that the file that causes the error message appears to be a symlink and that the actually file cannot be accessed.

In any case, I just don’t have the time to pursue this any further and have decided to use my hosting backup. I have deleted this plugin and the several incomplete backups it did manage to create.

Thanks again for your efforts.

Smicky: Just very frustrated at the lack of help from the plugin developer, especially after they asked me to post here. I do very much appreciate the community help.

mbrsolution: Thanks very much for your continuing efforts to help. I looked at the BackWPup Dashboard and looked through all the tabs. I am not sure where the permissions are located. Could you please advise and perhaps provide a list or screenshot of how the setup should look?

Here is some info that appears it would include the problem file, wouldn’t it?

Temp folder:/home/blogname/public_html/wp-content/uploads/backwpup-98372-temp/

Logs folder:/home/blogname/public_html/wp-content/uploads/backwpup-a6fdb-logs/

Also, FYI, I noticed that the General Settings has an option for Protect BackWPup folders ( Temp, Log and Backups ) with .htaccess and index.php. I unchecked it and still get the same error.

Still looking for a reply from BackWPup! Without Support from them, maybe we should start recommending alternatives in the Forum?

mbrsolution: Shouldn’t we expect some input from backwpup?

The problem is that unless I exclude the whole folder (which we know I do not want to do), the backup fails. I excluded each file one by one that is listed in that folder and it still fails. Unless I can find and exclude the files causing the problem, it will continue to fail. I’d appreciate any other feedback regarding finding those files. Thanks.

Hello mbrsolution:

Thanks again.

You would exclude which file? Do you mean the whole folder (/home/blog/public_html/) I referred to?

My other references were to two files within this folder that show up in the log as errors (please see the screen shot in my first post, above).

To clarify, I cannot find the file: home/blogname/public html/webformmailer.php. With the other, I do see the extension: home/blogname/public_ html/stats, but without the final piece, /logs.

If I exclude this whole folder, aren’t I excluding all my files? There must be a way to simply fix this? FYI, the Data and Plugins do back up perfectly as a separate job.

I appreciate your help.

I went through this whole folder (/home/…/public_html) and excluded each of the dozen or so files individually. Same error until I excluded the whole folder. Then it backed up. Would appreciate knowing how to correct this?

PS: mbrsolution, I suppose an option to excluding unreadable files is to make them readable. Any ideas of how to fix this?

Thanks mbrsolution.

I see several different files in the “…public html/…” section, but not the extension /webformmailer.php” which seems to be the unreadable file. How do I find and exclude it and will I care if it’s not included in the backup (what’s in it)?

Similarly …public html/stats/logs? (FYI: I do see this file up to stats, without logs). Is this the file?

I’d appreciate a reply.

I was able to find a zipped file and used it per that set of instructions on your plugin site. It now works. Thank you.

Thanks, SwansonPhotos. Yes, that’s the complete error message. The blog url is: https://www.lovepalmspringshomes.com