stephjacq a11n

@scottofford @susantau
To create a menu with the items you wish to show on mobile/tablet, go to Appearance > Customize > Menus on your dashboard, add a new menu, then add the pages and drag to reorder.

Assign this to Menu Location ‘Handheld Menu’, and double check any other menus to ensure only this menu is set to handheld. This way you can select/exclude pages as required.

Screenshot: https://cld.wthms.co/RAnQB1

For each of your variations, you can set the price in the Variations tab, as well as the Sale price. This will show the regular price with strikethrough, and the sale price for each variation.

Screenshot: https://cld.wthms.co/PdiXd

For more info, see: https://docs.woocommerce.com/document/variable-product/#variation-data

Take a look at the steps here under ‘the White Screen of Death’, which walk you through renaming your plugins folder: https://codex.www.ads-software.com/Common_WordPress_Errors

That way you can deactivate all the plugins all at once and get back into your site to work out which one is causing the conflict.

Sorry to hear about the trouble there, you’re correct, PayPal is supported in UAE. Are you using a currency switching plugin by any chance?

We’ll be happy to take a closer look at your set up if you’d like to open a ticket through our helpdesk: https://www.woocommerce.com/my-account/tickets

The layout of the page is determined by your theme.

The standard WooCommerce theme Storefront shows the attributes and then the price as you’ve described (see screenshot: https://cld.wthms.co/NydFgQ).

You can download Storefront here for free: https://www.woocommerce.com/storefront/

To read more about making changes to a WooCommerce theme, see https://docs.woocommerce.com/document/set-up-and-use-a-child-theme/

Please take a look at the switching settings as shown here: https://docs.woocommerce.com/document/subscriptions/switching-guide/#section-2

In particular look at the pro-rated sign up fee, which is where the customer would pay the difference between the subscriptions.

We do have a specialist team who handle WooCommerce Subscriptions questions, and your license entitles you to their support. You can reach them here for further assistance: https://woocommerce.com/my-account/marketplace-ticket-form/

The checkout spinning wheel is almost always due to a theme or plugin conflict (usually Javascript related), as you’ve suspected.

I’d recommend using a staging/test site so you can test when you disable all of the plugins except WooCommerce and Stripe, and use a default theme like Storefront (https://www.woocommerce.com/storefront/). This should allow checkout on Safari in mobile. If so, you can enable the plugins back one at a time to isolate the problem.

If your host doesn’t offer a staging site, you can use this plugin to create one: https://www.ads-software.com/plugins/wp-staging/

With stock management enabled and a variable product, you could manage the SKUs and inventory. However, out of the box, it would not be possible for the system to first sell through the first variation then move to the second – that would require some custom development.

We recommend the Product CSV Import Suite for export/import with custom taxonomies: https://woocommerce.com/products/product-csv-import-suite/

For details on exporting/importing with custom fields, see: https://docs.woocommerce.com/document/product-csv-import-suite-faq-troubleshooting/#section-2

You’ll find this setting under Appearance > Customize > Content Options – go down to Featured Images and uncheck the box to show the featured image on blog and archive pages.

Screenshot: https://cld.wthms.co/RjWIi2

That plugin is a good start but while it allows you to set up SMTP manually, I’d suggest instead using a plugin associated with a dedicated SMTP service. Try one of these: https://docs.woocommerce.com/document/email-faq/#section-7

That page also recommends this mail logger to help you diagnose what’s happening (that may be the one you’re already referring to), which will show you whether the emails are sent and not received or not sent.

Hi Tony, is this the Free Downloads plugin you’re referring to?

If so, that one’s not developed by WooCommerce so we can’t guarantee it’s compatible. Please contact their support to see if they can help. Cheers

• This reply was modified 7 years, 3 months ago by stephjacq a11n.

It looks like this could be a setting in your theme, some of them allow a custom breadcrumb there.

Also take a look at the settings under WordPress settings > General. Finally, confirm that the links in your menu settings match the page titles (Appearance > Customize > Menus), and that the hierarchy of the pages there is correct (i.e. shop is not nested under diary).

Most often, when your site looks or behaves differently in different browsers, the issue is related to your theme. I would try temporarily switching themes to a default WordPress one, like Twenty Sixteen, and see if the same trouble persists. If not, then you’ll need to reach out to your theme developer to figure out what the problem is.