stepster

Ah right. I see you’re problem now. You didn’t understand my question ?? That’s fine.

No amount of searching has turned up the answer so far. Of course, that’s what I did first – much quicker to do that!

Having opened a ticket (I’m a paying customer) has so far resulted in ‘it doesn’t do this’.

However, I hope to try build a custom profile template that may allow me to achieve what I want. Just trying to find some documentation to help with that.

@borisv I’m very happy for you not to help if you have no desire to do so!

I’m guessing, what I need to do is use the ‘profile form’ and then create myself a custom template to use this?

Correct? A custom template that goes straight to the edit tab? I’ve created a custom template, I’ve added the original profile template code, now just need to amend this to bring it straight to the editing page.

I’m guessing the answer is no then ??

I haven’t found something that completely offers what (on paper anyway) YourMembers offered. In the end, I’ve opted for CoppyBloggers Premise https://getpremise.com/ It doesn’t do everything I want, but partly makes up for this by offering some other useful features. Oh, and they respond to support requests!

I also looked at https://www.magicmembers.com/ and https://membermouse.com/ looks extremely good, but expensive.

I see YourMembers is now no-more – as a commercial product anyway. CodingFutures has withdrawn it from sale and assigned it a GPL license. Can’t say I’m surprised. I do feel very sorry for them, must have been a tough time. But a little more honesty earlier on would probably made my sympathy last a little longer.

I’ve taken the decision to abandon YourMembers. It showed promise, it hasn’t worked out. I have outstanding tickets but I’m not really expecting to hear anything back from them. Something has obviously gone badly wrong. As I’ve already said, what a shame ??

The plug-in as at https://www.yourmembers.co.uk

Well I’m having a problem with the fact that their latest update has broken the WordPress admin area menu drag-and-drop, The plug-in messes up the sending of Welcome emails containing the new users password (I use an SMTP plug-in for sending mail from the site – all other emails work, but YM breaks this important email). Their MailManager addon that turns Welcome messages into HTML messages is also broken and the GoCardless payment gateway appears broken if you use Internet Explorer. Bizarre!

Yes, I’ve sent support tickets. Lots! Sometimes they even answer. But not always. I have tickets over a week old that are unanswered other than the automated message giving me a ticket reference.

YM looked so promising! I’d planned to use it for several projects. But after many wasted hours and such poor support, I’m facing little option other than abandoning it in favour of another membership plug-in.

I’m sure Tim will probably spot this thread at some point and make re-assuring noises. But it’s too little and it’s way too late!

The fact that they’ve shut down their forum (due to database problems of course) and their Facebook pages have vanished really tells me all I need to know.

What a shame ??

Yep, another with the same problem. A new install giving the same error message while other older installs on the same server, same configuration are fine.