steve_bolton

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  • Thread Starter steve_bolton

    (@steve_bolton)

    Hello James.
    Sorry for the slow response – I often neglect my site for months ??
    I tried again but it was the same. I’ve submitted the site health informtion though.
    I hope this helps in some way.

    Cheers
    Stephen

    Thread Starter steve_bolton

    (@steve_bolton)

    Hiya James. I installed the plugin and as soon as I activated it I had a white screen in place of my dashboard. I waited for a while (went for a coffee) but it hadn’t cleared.
    I closed my browser (firefox but I tried chrome too, to no avail) and tried to access my dashboard, but again on logging in I was greeted with a white screen. I tried on my laptop but it was the same. I got out of the fix by using ftp to rename the plugin folder. WP then disabled it because it couldn’t be found. I then restored the folder name and was able to remove the plugin using the dashboard.

    I’m hosting on a creaky old c-panel…
    PHP version: 7.3.30
    Server version: 10.3.31-MariaDB – MariaDB Server
    Protocol version: 10

    I hope this helps.
    Cheers.

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