steveharris411

I understand your site is using WooCommerce Bookings, you would like to add the customer email address to the Admin Booking Canceled email, correct?

Yes that’s correct

### WordPress Environment ###

WordPress address (URL): https://topdogs.co.nz
Site address (URL): https://topdogs.co.nz
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_NZ
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.38-41-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: cbh_
Total Database Size: 371.47MB
Database Data Size: 268.62MB
Database Index Size: 102.85MB
cbh_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
cbh_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cbh_woocommerce_order_items: Data: 2.52MB + Index: 0.48MB + Engine InnoDB
cbh_woocommerce_order_itemmeta: Data: 15.55MB + Index: 13.03MB + Engine InnoDB
cbh_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cbh_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cbh_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_woocommerce_shipping_zone_locations: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
cbh_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_actionscheduler_actions: Data: 0.22MB + Index: 0.33MB + Engine InnoDB
cbh_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_actionscheduler_logs: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
cbh_cf_form_entries: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cbh_commentmeta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
cbh_comments: Data: 18.55MB + Index: 15.09MB + Engine InnoDB
cbh_defender_audit_log: Data: 5.52MB + Index: 2.95MB + Engine InnoDB
cbh_defender_email_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_defender_lockout: Data: 2.52MB + Index: 2.50MB + Engine InnoDB
cbh_defender_lockout_log: Data: 0.30MB + Index: 0.19MB + Engine InnoDB
cbh_defender_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_defender_scan_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_email_log: Data: 106.52MB + Index: 0.00MB + Engine InnoDB
cbh_et_bloom_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cbh_followup_customers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cbh_followup_customer_carts: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
cbh_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_followup_customer_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cbh_followup_email_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cbh_followup_email_orders: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
cbh_followup_email_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
cbh_followup_followup_history: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
cbh_followup_order_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_followup_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cbh_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_frmt_form_entry: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
cbh_frmt_form_entry_meta: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
cbh_frmt_form_views: Data: 0.50MB + Index: 0.72MB + Engine InnoDB
cbh_layerslider: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
cbh_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_options: Data: 5.31MB + Index: 0.28MB + Engine InnoDB
cbh_postmeta: Data: 82.61MB + Index: 53.14MB + Engine InnoDB
cbh_posts: Data: 19.52MB + Index: 8.06MB + Engine InnoDB
cbh_redirection_404: Data: 0.16MB + Index: 0.05MB + Engine InnoDB
cbh_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
cbh_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cbh_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cbh_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
cbh_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_usermeta: Data: 0.39MB + Index: 0.28MB + Engine InnoDB
cbh_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
cbh_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
cbh_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
cbh_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
cbh_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_wc_order_product_lookup: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
cbh_wc_order_stats: Data: 0.48MB + Index: 0.34MB + Engine InnoDB
cbh_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
cbh_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_wpmailsmtp_debug_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
cbh_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cbh_yoast_indexable: Data: 3.52MB + Index: 1.75MB + Engine InnoDB
cbh_yoast_indexable_hierarchy: Data: 0.31MB + Index: 0.41MB + Engine InnoDB
cbh_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cbh_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cbh_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
cbh_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amn_mi-lite: 3
attachment: 996
bookable_person: 1
bookable_resource: 3
custom_css: 4
display_type: 16
divi_popup: 2
et_body_layout: 2
et_pb_layout: 41
et_template: 6
et_theme_builder: 1
follow_up_email: 4
forminator_forms: 1
nav_menu_item: 43
oembed_cache: 2
optin: 1
page: 27
post: 74
product: 19
product_variation: 53
revision: 460
shop_coupon: 1
shop_order: 16404
vc_grid_item: 2
wc_booking: 25832
wpautoterms_page: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (26) ###

ManageWP - Worker: by GoDaddy – 4.9.14
Akismet Anti-Spam: by Automattic – 4.2.5
Better Search Replace: by Delicious Brains – 1.4
Bloom: by Elegant Themes – 1.3.12
ConvertBox Auto Embed WordPress plugin: by ConvertBox – 1.0.17
Email Log: by Sudar – 2.4.8
Forminator Pro: by WPMU DEV – 1.17.1
Beehive Pro: by WPMU DEV – 3.3.15
GPL Kit: by GPL Kit – 2.0.1
New Zealand Shipping Zones for WooCommerce: by Daniel Shaw – 1.0.0
Order Export & Order Import for WooCommerce: by WebToffee – 2.2.5
Recent Posts Widget With Thumbnails: by Kybernetik Services – 7.1.1
Redirection: by John Godley – 5.2.3
SiteGround Optimizer: by SiteGround – 7.2.0
Snapshot Pro: by WPMU DEV – 4.9.1
Branda Pro: by WPMU DEV – 3.4.8
User Role Editor: by Vladimir Garagulya – 4.63
WooCommerce Bookings: by WooCommerce – 1.15.38 (update to version 1.15.58 is available)
Follow-Up Emails: by WooCommerce – 4.9.16 (update to version 4.9.25 is available)
WooCommerce Stripe Gateway: by WooCommerce – 6.4.3
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.30 (update to version 3.0.40 is available)
WooCommerce: by Automattic – 6.7.0
Yoast SEO: by Team Yoast – 19.3
WP Mail SMTP: by WPForms – 3.5.1
Smush Pro: by WPMU DEV – 3.10.3
WPMU DEV Dashboard: by WPMU DEV – 4.11.13

### Inactive Plugins (1) ###

Defender Pro: by WPMU DEV – 3.1.1

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy – 1.0.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: NZD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #104 - /shop-old/
Cart: #105 - /cart/
Checkout: #106 - /checkout/
My account: #107 - /my-account/
Terms and conditions: #36137 - /terms-of-service/

### Theme ###

Name: Vetcare
Version: 1.1
Author URL: https://www.b3multimedia.ie
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.17.6
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-21 05:12:05 +12:00
Options: ?
Notes: 88
Onboarding: completed

### Action Scheduler ###

Complete: 716
Oldest: 2022-06-20 21:51:07 +0000
Newest: 2022-07-20 23:17:33 +0000

Pending: 2
Oldest: 2022-07-21 06:15:41 +0000
Newest: 2022-07-21 16:14:28 +0000

### Status report information ###

Generated at: 2022-07-21 12:20:21 +12:00

Thanks Jamie, I got around this by setting up 2 products. Subscription and standard. Then building a custom product page with custom add to cart buttons:

/?add-to-cart=XXX

And a few redirects so that customers can’t land on either of the Woo product pages.

Cheers
Steve

Hi Jamie, have you found a solution for this plugin to work with Stripe?

This issue is a deal breaker.

Cheers

Same problem here. Removing the ?? emoji solved it! Thanks team

Hi @nielslange and @zollo I had the same problem with DIVI theme. This CSS solved it. Awesome Thanks! 5 star

Thanks guys, had the same issue with Defender Pro by WPMUdev. Disabling the lock down of “File Editor” allowed the String Locator plugin to show in the menu again

I have an identical problem as @xaochaos

I can’t solve it so have had to use a different plugin for this site. A shame cos i like this plugin