stfrosty

Good morning,

First of all, to avoid future problems, I recommend you to check if the plugin you are going to install is compatible with your WordPress version and with the PHP version you are using.

To solve this you will need to have access to the hosting where the website is hosted. Most web hosts use cPanel, so I am going to explain it assuming you use cPanel.

You must access cPanel, if you don’t know how, you can talk to your hosting provider’s support.
Inside of cPanel there is an option called ‘File Manager’. Once you are in, locate the ‘public_html’ folder and then the ‘wp_content’ folder. Look for the ‘plugins’ folder. Here you can see all the plugins installed on your website. Just delete the folder of the plugin that caused this problem. If you don’t know the name, you can filter the results by the date of the last modification. You must match the creation date of the folder with the time you installed the plugin (approximately).

Hope it helps!
Have a good day ??

Good morning, Jessica.

To get a good score you need some plugin that takes care of the optimization. As @weboccults has said, WP Rocket is a very good option and its licenses are affordable.

Anyway, to get that score you are going to need to have advanced knowledge to know how to take 100% advantage of the plugin.
My best recommendation is to look for an optimization expert and get a quote for the job. For web optimization, the score you should prioritize (and the most important) is the Google PageSpeed Insights score.

As I said, my recommendation is to quote an expert but if you don’t want to, WP Rocket has very well detailed guides on what each option does and if you have any problems, their support will help you at no extra cost.

Hope it helps!
Have a good day ??

Hello,

Warnings in PHP are completely normal. Have you tried updating the theme you are using? In any case, I recommend that you check at the requirements of your theme because it is possible that it is not yet compatible with PHP 8.
If you give us a little more information such as what theme you are using, we can guide you better.

Hope it helps!
Have a good day ??

Hello,

As I understand it, you have installed this plugin available for Gutenberg. It is installed as a plugin, so to disable it just go to your WordPress admin panel, look for the ‘Plugins’ access, find the plugin in question, deactivate it and uninstall it.

Hope it helps!
Have a good day ??

Hey,

It was a pleasure being able to help you ??
After restoring a back-up, don’t forget to update the permalink structure. You can do this in Settings > Permalinks. Just click on ‘Save Changes’, and the links will be updated again.

If there is anything else I can help you with, feel free to reply in this thread and I will be happy to assist you.

Have a good day! ??

It is possible that some plugin you use does not support PHP 8.0, this usually happens with plugins that have few downloads or that have not been updated for a long time.
It is also possible that some of the plugins are not yet compatible with WordPress 5.9.2 (I have seen that is the version you use).

To rule out the possibility, try downgrading PHP 8 to PHP 7.4 and see if it fix your main problem. Check if Posts or Pages exists, also with plugins.

Have you recently upgraded your PHP version or WordPress version?

Hello,

Sorry for not replying before.

Have you restored the original files as well? The wp-admin, wp-content and wp-includes folders along with all their contents?

Check that the user and password of the database in the wp-config file is correct. I think you are using another database.

Hey,

You should check with your web hosting provider about this option.
Normally, you can change the PHP version from the control panel that the hosting provides, but you should contact them.
The next version after 7.4 should be 8.0 and this involves many changes in WordPress, so make sure that all plugins and theme you use are available for use with PHP 8.0, otherwise the web will go into critical error.

Hope it helps,
Have a good day ??

Hello,

Since your problem is related to WooCommerce, I recommend you to open a new topic in the support forum of its developers.

Hope it helps ??

Good morning,

Look, in this screenshot you can see the files of a WordPress installation.
To make a backup, you need to compress all those files and download them to your computer. This is not your query but I just wanted you to keep it in mind for the next one.

From what I understand, you only have the ‘wp-content’ folder and a database with information, okay.
If you access to your file manager on your hosting account, you will see that inside the existing wordpress installation there is a folder called wp-content as well. You can try to delete it and upload the one you have, maybe with a little bit of luck… it would work.

I’m sorry this is taking longer than necessary, but remember that we don’t have access to your hosting account and we are guided by what you tell us, so be as specific as possible.

Hope it helps ??

Hello,

In database, an export is considered a backup but ONLY of the database.

What you are trying to do is to make an omelet without a frying pan. You have the omelet, but not the pan. It’s a stupid example but I didn’t know what else to relate it to but here it is the same thing, you have the database but not the files.
You need to delete the WordPress installation that is there when you access the website and restore the old one, only the files from the old one.

I backed up my WP Content files, but haven’t replaced them

You have the files, so you just need to replace them.
Then verify that the passwords, prefix, database and bd user are correct.

Anyway, you can try contacting 1and1.com and ask if they have any ‘recent’ backup of your website.

Hello @greenpeas,

Yes, old files are necessary to work properly.
Although you should delete the clean install of WordPress you say you have done.
I also recommend you to replace the database again from the backup you have, to avoid future problems.

• This reply was modified 2 years, 12 months ago by stfrosty.

Hello,

The user you create for WordPress to access the database must have ALL privileges over the database.

I have seen that you use cPanel, so I leave you the steps to do so:

1o Login to your cPanel using the account that your hosting should have provided you.
2o Once inside, look for the ‘Database’ section > MySQL database.
3o Scroll to the bottom of the screen, where it says ‘Add User to the database’.
– In user select the one you have used for WordPress
– In ‘Database’ the one you have created for WordPress
– Click on add
4o Check the box ‘ All Privileges’ and then click on make changes.

—
Finally, check that in the file wp-config.php, the name and the user for the database are the same ones you have given permission to.

Hope it helps ??

Translation: Why, when I want to access the WordPress admin, I can’t, at first I installed really simple SSL plugins, then suddenly the website can’t be opened, including the wp admin. There is a display if the website is not safe, err_ssl_protocol_error.

Please give advice, I’ve done all the ways, one of which is renaming plugins so it’s disabled, but I still can’t access it.
—————————-
Hello,

You can’t use a plugin like Really Simple SSL to activate SSL on the web if you don’t have an SSL certificate. Due to the changes these plugins often make, I recommend you purchase an SSL certificate.

Most hostings allow you to generate a free certificate (Let’s Encrypt). I advise you to go to your hosting support to see if they can help you.

Hope it helps.
Have a good day ??