storlietelling

I actually got it fixed by calling my hosting provider who helped me delete the Jetpack file, so I could reinstall. The plugin is back and working. I recovered all my past stats but no stats were recorded during the time that Jetpack was not working.

Brandon’s assumption about what happened appears to be the source of the problem.

Thank you!

I am having the same problem. JetPack is no longer listed on my Plugins page but when I try to install it, I get an error message that installation failed because the destination files already exist.

I don’t know how to go into the FTP or hosting providers file manager. Can you help me further?