stranger95

@amiralifarooq

thank You so much, it did helped and it works now both in archive and also rest of products.

is there anything in my status logs that I sent that I should be worried about? Thanks

Dear, @babylon1999

thank You for reply. I will get in touch with theme support if they can find solution, it may be something connected with my images as not all of them looks aligned to left.

url to the website is https://www.oliacandles.co.uk and here’s my status report.

`
### WordPress Environment ###

WordPress address (URL): https://oliacandles.co.uk
Site address (URL): https://oliacandles.co.uk
WC Version: 7.5.0
REST API Version: ? 7.5.0
WC Blocks Version: ? 9.6.5
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.1.16
PHP Post Max Size: 128 MB
PHP Time Limit: 180
PHP Max Input Vars: 10000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.4.27-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.5.0
WC Database Prefix: wp_
Total Database Size: 226.45MB
Database Data Size: 217.93MB
Database Index Size: 8.52MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.28MB + Index: 0.28MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.28MB + Index: 0.23MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.20MB + Index: 0.22MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hustle_entries_meta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hustle_modules_meta: Data: 0.25MB + Index: 0.03MB + Engine InnoDB
wp_hustle_tracking: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 6.03MB + Index: 0.20MB + Engine InnoDB
wp_postmeta: Data: 128.08MB + Index: 4.67MB + Engine InnoDB
wp_posts: Data: 45.36MB + Index: 0.61MB + Engine InnoDB
wp_rafflepress_contestants: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rafflepress_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rafflepress_giveaways: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_criterias: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_import_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_process_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_reminder_email: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 2.30MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 19.55MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 2.02MB + Index: 0.16MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 399
custom_css: 2
customize_changeset: 26
elementor_library: 39
nav_menu_item: 32
oembed_cache: 1
page: 21
popup: 2
popup_theme: 8
post: 7
product: 71
product_variation: 37
revision: 3046
seedprod: 4
shop_coupon: 11
shop_order: 244
shop_order_refund: 8
wp_global_styles: 1
wpforms: 1
wpr_templates: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (35) ###

Duplicate Page: by mndpsingh287 – 4.5.1
Elementor: by Elementor.com – 3.11.5
Essential Addons for Elementor: by WPDeveloper – 5.6.1
Google Listings and Ads: by WooCommerce – 2.4.1
Site Kit by Google: by Google – 1.96.0
Jetpack: by Automattic – 11.9.1
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.7
Limit log in attempts reloaded: by Limit log in attempts reloaded – 2.25.13
Mailchimp for WooCommerce: by Mailchimp – 2.8
Ocean Custom Sidebar: by OceanWP – 1.0.9
Ocean Extra: by OceanWP – 2.1.4
Ocean Product Sharing: by OceanWP – 2.0.4
Ocean Social Sharing: by OceanWP – 2.0.2
Ocean Stick Anything: by OceanWP – 2.0.4
Performance Lab: by WordPress Performance Team – 2.0.0
Really Simple SSL: by Really Simple Plugins – 6.2.2
Royal Elementor Addons: by WP Royal – 1.3.66
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.1

Use Any Font: by Dnesscarkey – 6.3.01
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.4.1
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.1
Woo Shortcodes Kit: by Alberto G. – 2.0.2
WooCommerce Stripe Gateway: by WooCommerce – 7.2.0
WooCommerce Payments: by Automattic – 5.5.1
WooCommerce PayPal Payments: by WooCommerce – 2.0.3
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.4.0
WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
WooCommerce: by Automattic – 7.5.0
Wordfence Security: by Wordfence – 7.9.1
Hustle: by WPMU DEV – 7.6.4
Multi-Step Checkout for WooCommerce: by SilkyPress – 2.23
WP Super Cache: by Automattic – 1.9.4
WPForms Lite: by WPForms – 1.8.0.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.8


### Inactive Plugins (0) ###


### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Performance Lab Server Timing Object Cache Drop-In

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #332 - /shop/
Basket: #333 - /cart/
Checkout: #334 - /checkout/
My account: #335 - /my-account/
Terms and conditions: #1349 - /terms-of-service/

### Theme ###

Name: OceanWP
Version: 3.4.2
Author URL: https://oceanwp.org/about-oceanwp/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: /home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/cart.php version 3.8.0 is out of date. The core version is 7.4.0
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/woo-shortcodes-kit/mytemplates/freeform-add-payment-method.php version 4.3.0 is out of date. The core version is 7.0.1
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/woo-shortcodes-kit/mytemplates/freeform-edit-account.php version 3.5.0 is out of date. The core version is 7.0.1
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/woo-shortcodes-kit/mytemplates/freeform-edit-address.php version 3.6.0 is out of date. The core version is 7.0.1
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/woo-shortcodes-kit/mytemplates/freemy-address.php
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/woo-shortcodes-kit/mytemplates/freepayment-methods.php
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/woo-shortcodes-kit/mytemplates/view-order.php
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/error.php
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/notice.php
/home/legut/domains/sklep-asia.ayz.pl/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/success.php
oceanwp/woocommerce/single-product/title.php

Outdated Templates: ?
					
					
						Learn how to update

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: GB
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?
Tracking enabled: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-03-16 13:27:28 +00:00
Options: ?
Notes: 84
Onboarding: completed

### WooCommerce Payments ###

Version: 5.5.1
Connected to WPCOM: Yes
Blog ID: 179877104
Account ID: acct_1KLYFO2HnJkcbCyW

### Action Scheduler ###

Complete: 702
Oldest: 2023-02-21 11:18:31 +0000
Newest: 2023-03-16 07:30:04 +0000

Failed: 44
Oldest: 2022-04-07 19:03:50 +0100
Newest: 2023-03-14 22:46:17 +0000

Pending: 7
Oldest: 2023-03-16 16:15:54 +0000
Newest: 2023-03-20 16:20:27 +0000


### Status report information ###

Generated at: 2023-03-16 11:25:05 +00:00
`

Hello, apologies for delay, 

That is the photo of product when I go to “archives” page, I mean “shop” page. (Second photo)
However if I go to separate categories of my products photos goes on the left (see first picture)?and its both on desktop and mobile

https://ibb.co/1dRMv31
https://ibb.co/9T5KYcH

Images were also aligned to left in “shop” page but I managed to fix it with css, but it didn’t worked for separate categories. 

I haven’t reached to theme developers yet, I’m not able to use my laptop currently so it makes job harder for me to fix it from phone..

I’m not sure exactly how to share logs as there is quite few to choose from list with different dates. 
Is it possible to export all of them somehow?
I started to worry now seeing that many fatal errors.

Thank you 
If there is any way you could help me with this errors I would appreciate that a lot. 

• This reply was modified 1 year, 11 months ago by stranger95.

Hello,
Im facing same issue, my theme (oceanwp) stopped responding to changes about thumbnail width in customiser. All new uploaded pictures started being bigger than previous uploads and the page started loosing a good look.

I’ve recently updated oceanwp theme, php, WordPress and WooCommerce (I did check my cpanel imagick and php-gd extensions are on – I checked it as apparently they are responsible for creating thumbnails) Is the issue happening because of new updates? Im not great with creating websites and looking for an answer.
Thank You,
Radek

Hello,
Im facing same issue, my theme (oceanwp) stopped responding to changes about thumbnail width in customiser. All new uploaded pictures started being bigger than previous uploads and the page started loosing a good look.

I’ve recently updated oceanwp theme, php, WordPress and WooCommerce (I did check my cpanel imagick and php-gd extensions are on – I checked it as apparently they are responsible for creating thumbnails) Is the issue happening because of new updates? Im not great with creating websites and looking for an answer.
Thank You,
Radek