stuartpearson

The response from Timely to the report advised:

“Currently, we have two platform versions running simultaneously on our plugin, and we can see you are using the old platform, which we no longer support.”

The link provided to download the new version is also at 3.0.1 (just confirmed on the website using it), however it installed Timely Journey which has a different interface. The free version of the updated Journey does not provide import from an online calendar feed, which I used previously. Now, I’m just exporting the file from Google and using the import ics/csv file method.

Stuart

Updating to the newest plugin has resolved the issue.

Stuart

• This reply was modified 8 months, 1 week ago by stuartpearson.

Thanks for carrying out further testing and confirming it works with Elementor. Through a process of elimination which initially started with disabling all plugins except Photonic and Elementor I have been able to identify a single plugin that is causing the issue. I have contacted the developer and will await their response before confirming the name on this thread. It is not an Elementor plugin I have disabled to get the Photonic galleries to correctly update.

Thanks for carrying out further testing and confirming it works with Elementor. Through a process of elimination which initially started with disabling all plugins except Photonic and Elementor I have been able to identify a single plugin that is causing the issue. I have contacted the developer and will await their response before confirming the name on this thread.

Thanks for the quick reply, I had initially only tested the Gutenberg option, I will modify the pages for now to use it.

There has been two Elementor updates since the initial report but the issue remains, I cannot add or update any Photonic galleries on an Elementor created page. Did you manage to look at the code?

Works ok on clone of the page I was having the issue with when reverted to editing with Gutenberg.

There has likely been a number of Elementor updates since I last made changes to any pages using the Photonic plugin. I will progress the issue through Elementor, I will make to use the console developer option for future issues to indicate the source.

Thanks again for the quick replies

That page is created using the Elementor plugin.

Thanks for the reply and actions to take, this is the error displayed in the console output when “Update Gallery” is clicked.

flow.js?ver=20230321-83604:588 Uncaught TypeError: Cannot read properties of undefined (reading 'setAttributes')
    at HTMLAnchorElement.<anonymous> (flow.js?ver=20230321-83604:588:35)
    at HTMLAnchorElement.dispatch (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:43064)
    at y.handle (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:41048)

I’ve managed to get the colours back to what I recall them set as. Would there have been an option to restore the colours using a specific file in a recent backup or is the data stored in the database?

There is one issue which appears to be intermittent and only affects mobile viewing. When I select the menu drop down, if there are more than one option on a sub menu the text on the preceding menu disappears.

Link to video showing the text disappearing:

Sydney Theme Disappearing Text

Thanks for the reply, that was all I needed to do, I had it set as display all. I did look for the options to use with the plugin but didn’t find them, presumably I didn’t look in the right place!

Stuart

Issue now resolved.

Thanks for your assistance which ultimately provided the route to sort it

Stuart

• This reply was modified 2 years, 2 months ago by stuartpearson.

Hi Kharis,

Carried out a search online, found a slightly modified version that related to logo removal, changed to suit and it works, here is the updated code:

(function($){
$(function() {
  $('.main-header .site-branding .site-title > a').attr('href', 'https://www.falkirkcameraclub.co.uk/noticeboard1');
});
}(jQuery));

I get sent to the specific page on title click and it shows the updated address on hover.

Stuart

• This reply was modified 2 years, 2 months ago by stuartpearson.

Hi Kharis,

Still getting the same issue with the latest revision code snippet. Searching online for similar examples they show the header.php being modified, is this an option? Although I looked at the theme code and didn’t find anything that matched the expected sequences, Sydney appears to have a lot more functionality with the necessary extra code that requires. The example found online showed this modification:

The part of the code that you need to edit is:

a href="<?php echo esc_url( home_url( '/' ) ); ?>"

Replace the code that's between the quotation marks with the full URL address of the desired link so that it looks like this:

a href="https://yourdomain.com"

Thanks again for your help on this.

Stuart